2 OKR examples for Troubleshooting
What are Troubleshooting OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.
We've tailored a list of OKRs examples for Troubleshooting to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read more about the OKR meaning online.
Best practices for managing your Troubleshooting OKRs
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to the weekly check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples below). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Building your own Troubleshooting OKRs with AI
While we have some examples below, it's likely that you'll have specific scenarios that aren't covered here. There are 2 options available to you.
- Use our free OKRs generator
- Use Tability, a complete platform to set and track OKRs and initiatives
- including a GPT-4 powered goal generator
Best way to track your Troubleshooting OKRs
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
Troubleshooting OKRs templates
We've covered most of the things that you need to know about setting good OKRs and tracking them effectively. It's now time to give you a series of templates that you can use for inspiration!
You will find in the next section many different Troubleshooting Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to reduce MTTR of critical business applications by 15%
- Reduce MTTR of critical business applications by 15%
- Implement proactive system monitoring to decrease incident occurrences by 20%
- Regularly review and modify monitoring threshold levels
- Train staff on interpreting monitoring alerts and logs
- Deploy advanced system monitoring tools and software
- Identify and remediate 30% of recurring application issues by end of quarter
- Define metrics to identify recurring application issues
- Develop a comprehensive troubleshooting guide
- Implement and monitor remediation strategies
- Train support team on advanced troubleshooting techniques to improve efficiency by 10%
- Supervise team practice on simulated support scenarios
- Organize advanced troubleshooting skills training sessions
- Monitor and evaluate team's performance post-training
OKRs to enhance proficiency in DevOps with AWS
- Enhance proficiency in DevOps with AWS
- Earn AWS certified DevOps engineer certification by passing the professional exam
- Review course material for AWS DevOps engineer certification
- Regularly practice with AWS hands-on labs
- Schedule and take the professional exam
- Troubleshoot and resolve at least 10 complex problems using AWS DevOps knowledge
- Implement solutions and confirm each problem's resolution
- Develop strategies using DevOps knowledge for troubleshooting each issue
- Identify and categorize ten complex problems within the AWS framework
- Successfully implement 5 DevOps projects using AWS tools and services
- Schedule project execution timeline and delegate necessary tasks
- Equip team with training on AWS tools and services
- Identify and prioritize 5 suitable projects for a DevOps approach
More Troubleshooting OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to enhance soft skills through effective cross-team collaboration OKRs to develop an engaging educational app for African women OKRs to effectively manage expenditure within budget OKRs to improve efficiency and effectiveness of our CRM system OKRs to establish robust financial structure for sustainability and growth OKRs to promote high-performance ethos across all company levels
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: Complete 2024 OKR cheat sheet
- Blog posts: ODT Blog
- Success metrics: KPIs examples