The plan for evaluating work performance centers on important metrics that guide productivity and efficiency. These metrics are crucial as they provide insights into areas like communication, cost management, and task execution, which are vital for business success.
For example, tracking "Daily Call Logs" helps gauge interaction frequency with clients, aiming for 100 calls per day. This encourages consistent engagement and performance improvement through targeted strategies like scheduling tools and proactive feedback.
Similarly, "LinkedIn Reach Outs" measure professional network growth, crucial for expanding market presence. Aiming for 20 reach outs per day encourages personalized communication and strategic networking to foster valuable business relationships.
"Cost Effectiveness" is also monitored to ensure financial prudency. By keeping incentives below 30% of overall expenses, companies can optimize their financial resources while maintaining motivation among employees.
The "Task Completion" metric highlights productivity, with a 95% task completion rate set as the benchmark. This drives focus on project management techniques and prioritization, fostering a culture of accountability and efficiency.
Metrics such as "Onboarded Recruits" focus on human resource effectiveness, aiming for five new recruits per month. Streamlining this process ensures that new employees are integrated smoothly and quickly, supporting organizational growth.
Top 5 metrics for Work Performance Evaluation
1. Daily Call Logs
The number of calls made or received in a day logged for performance assessment
What good looks like for this metric: 100 calls per day
How to improve this metric:- Set daily or hourly call targets
- Use scheduling tools to manage call times
- Incorporate script templates to shorten call times
- Develop listening skills to enhance understanding
- Regularly review call outcomes for feedback
2. LinkedIn Reach Outs
The number of professional connections and messages sent over LinkedIn to potential clients or partners
What good looks like for this metric: 20 reach outs per day
How to improve this metric:- Create personalised messages for each connection
- Leverage mutual connections for introductions
- Join relevant LinkedIn groups for expanded reach
- Post relevant content regularly to increase visibility
- Set aside dedicated time each day for LinkedIn activities
3. Cost Effectiveness
The ratio of incentives offered to overall recruit expenses to ensure cost efficiency
What good looks like for this metric: Incentives below 30% of overall costs
How to improve this metric:- Review and adjust incentive plans regularly
- Seek alternatives like recognition programs instead of financial incentives
- Analyse cost-benefit of current incentive structures
- Negotiate better terms with vendors or service providers
- Implement performance-based incentives
4. Task Completion
The percentage of tasks completed on time, indicating productivity
What good looks like for this metric: 95% task completion rate
How to improve this metric:- Prioritise tasks using a ranking system
- Break larger tasks into smaller, manageable steps
- Utilise project management tools to track progress
- Set tight deadlines and adhere to them
- Delegate tasks where possible to ensure efficiency
5. Onboarded Recruits
The number of new hires successfully onboarded within a specified time frame
What good looks like for this metric: 5 new recruits onboarded per month
How to improve this metric:- Streamline onboarding documentation processes
- Provide detailed training sessions for recruits
- Ensure all team members are prepared to support new hires
- Offer feedback sessions to address recruit difficulties
- Regularly update onboarding procedures
How to track Work Performance Evaluation metrics
It's one thing to have a plan, it's another to stick to it. We hope that the examples above will help you get started with your own strategy, but we also know that it's easy to get lost in the day-to-day effort.
That's why we built Tability: to help you track your progress, keep your team aligned, and make sure you're always moving in the right direction.
Give it a try and see how it can help you bring accountability to your metrics.
