What are Data Analyst metrics? Identifying the optimal Data Analyst metrics can be challenging, especially when everyday tasks consume your time. To help you, we've assembled a list of examples to ignite your creativity.
Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.
Find Data Analyst metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Data Analyst metrics and KPIs 1. Data Accuracy Rate Percentage of data entries without errors. Calculated as (Number of accurate entries / Total number of entries) * 100
What good looks like for this metric: 95-98%
Ideas to improve this metric Implement data validation rules Regularly audit data entries Train team on data entry best practices Utilise automated data entry tools Standardise data formats 2. Data Utilisation Rate Proportion of collected data actively used in decision-making processes. Calculated as (Number of data-driven decisions / Total decision counts) * 100
What good looks like for this metric: 80-90%
Ideas to improve this metric Encourage data-driven culture Implement decision-making frameworks Regularly review unused data Integrate data into daily workflows Provide training on data interpretation 3. Data Collection Time Average time taken to collect and organise data. Calculated as the total time spent on data collection divided by data collection tasks
What good looks like for this metric: 2-3 hours per dataset
Ideas to improve this metric Automate data collection processes Streamline data sources Provide training on efficient data gathering Utilise data collection tools Reduce redundant data fields 4. Data Quality Score Overall quality rating of data based on factors such as accuracy, completeness, and relevancy. Scored on a scale of 1 to 10
What good looks like for this metric: 8-10
Ideas to improve this metric Conduct regular data quality assessments Implement real-time data monitoring Utilise data cleaning tools Encourage feedback on data issues Adopt data governance policies 5. Data Sharing Frequency Number of times data is shared within or outside the team. Calculated as the number of data sharing events over a specific period
What good looks like for this metric: Weekly sharing
Ideas to improve this metric Create data sharing protocols Utilise collaborative data platforms Encourage data transparency Regularly update data repositories Streamline data access permissions
← →
1. Data quality score Represents the accuracy, completeness, and reliability of data. Calculated by evaluating data against predefined quality criteria.
What good looks like for this metric: 95% or higher
Ideas to improve this metric Implement data validation rules Conduct regular data quality audits Utilise data cleansing tools Ensure consistent data entry procedures Provide regular training for data handlers 2. Compliance rate Measures the percentage of data processes in compliance with relevant regulations and policies.
What good looks like for this metric: 98% or higher
Ideas to improve this metric Establish clear data governance policies Regularly review and update compliance guidelines Implement automated compliance monitoring tools Conduct periodic compliance training Schedule regular internal audits 3. Data breach incidents Tracks the number of data breaches or security incidents within a specified period.
What good looks like for this metric: Zero breaches
Ideas to improve this metric Strengthen data security protocols Conduct regular vulnerability assessments Use encryption for sensitive data Implement multi-factor authentication Train employees on security best practices 4. Data access control Measures the effectiveness of access controls by tracking unauthorised access attempts.
What good looks like for this metric: Less than 2% unauthorised attempts
Ideas to improve this metric Regularly review and update access control policies Implement role-based access control Monitor and log access attempts Conduct regular access audits Use secure authentication methods 5. Data retention adherence Assesses how closely data retention practices align with data governance policies.
What good looks like for this metric: 100% adherence
Ideas to improve this metric Develop and communicate clear data retention policies Implement automated data retention tools Regularly review data retention schedules Conduct training on data retention practices Monitor and enforce compliance with retention policies
← →
1. Viral Coefficient Measures how many new users each existing user brings in. Calculated as (Number of invitations sent by existing users * Conversion rate of the invitations) / Total number of existing users
What good looks like for this metric: 1.0 or higher
Ideas to improve this metric Create incentives for users to refer others Simplify the referral process Enhance the referral reward system Optimise onboarding processes for referred users Regularly test and refine referral messages 2. Invite Conversion Rate The percentage of invitations sent out that result in new users. Calculated as (Number of successful invites / Total invites sent) * 100
What good looks like for this metric: 20-30%
Ideas to improve this metric Personalise invitation messages Optimise follow-up sequences A/B test different invitation templates Offer additional incentives for completion Improve the perceived value of joining 3. Time to First Referral The average time it takes for a new user to make their first referral. Calculated by tracking the time between user registration and their first successful referral
What good looks like for this metric: Within 7 days
Ideas to improve this metric Create a sense of urgency Provide clear instructions on how to refer Showcase the benefits immediately Use gamification strategies Send targeted reminders 4. User Retention Rate Percentage of users who continue to use the product over a specific period. Calculated as (Number of users at end of period – Number of new users during period) / Number of users at start of period * 100
What good looks like for this metric: 35% after one month
Ideas to improve this metric Provide continuous value through updates Engage users with regular content Offer personalised experiences Implement user feedback Ensure seamless and user-friendly design 5. Daily Active Users (DAU) / Monthly Active Users (MAU) The ratio of daily active users to monthly active users, indicating how sticky the product is. Calculated as DAU / MAU
What good looks like for this metric: 20% or higher
Ideas to improve this metric Encourage daily engagement through notifications Develop engaging daily content or features Analyse and replicate behaviours of highly active users Implement loyalty programs Regularly update and improve product features
← →
1. Conversion Rate The percentage of referred visitors who take a desired action, such as making a purchase
What good looks like for this metric: 5-10%
Ideas to improve this metric Improve landing page design Provide clear call-to-action Offer tailored promotions Optimise user experience Segment traffic for analysis 2. Average Order Value (AOV) The average dollar amount spent each time a customer completes an order
What good looks like for this metric: $100-$200
Ideas to improve this metric Upsell complementary products Introduce product bundles Offer discounts on larger purchases Highlight premium offerings Ensure easy checkout process 3. Customer Retention Rate The percentage of repeat customers over a specific period
What good looks like for this metric: 20-40%
Ideas to improve this metric Strengthen customer relationships Initiate loyalty programmes Provide exceptional customer service Ensure consistent communication Gather and act on feedback 4. Click-Through Rate (CTR) The percentage of people who click on the affiliate link compared to those who view it
What good looks like for this metric: 1-2%
Ideas to improve this metric Use compelling ad copy Design eye-catching creatives Test various link placements Target the right audience Optimise for mobile devices 5. Return on Investment (ROI) A measure of the profitability of the affiliate program relative to its cost
What good looks like for this metric: 150-200%
Ideas to improve this metric Reduce acquisition costs Enhance affiliate relationships Optimise budget allocation Track and analyse expenses Focus on high-performing affiliates
← →
1. Daily Active Users (DAU) The number of unique users who engage with the app daily
What good looks like for this metric: 20% of total installs
Ideas to improve this metric Send push notifications to re-engage users Introduce daily challenges or content Optimise user onboarding process Incorporate in-app social elements Provide real-time customer support 2. Session Length The average time a user spends in an app per session
What good looks like for this metric: 4-6 minutes per session
Ideas to improve this metric Improve app speed and performance Offer engaging and diverse content Personalise the user experience Integrate gamification elements Streamline user interface and navigation 3. Retention Rate The percentage of users who continue to use the app over a given period
What good looks like for this metric: 30% after 30 days
Ideas to improve this metric Send personalised re-engagement emails Regularly update app content and features Offer loyalty rewards or incentives Create tutorial and help sections Gather and act on user feedback 4. Churn Rate The percentage of users who stop using the app over a given period
What good looks like for this metric: Under 5% monthly
Ideas to improve this metric Analyse and address user pain points Offer in-app customer support Regularly update and improve the app Provide special promotions for returning users Monitor and enhance app performance 5. In-App Purchases (IAP) Revenue Revenue generated from purchases made within the app
What good looks like for this metric: $1-2 per user per month
Ideas to improve this metric Offer exclusive in-app content Create bundled in-app purchase offers Run limited-time in-app promotions Provide an easy and secure purchase process Track and analyse purchase behaviour
← →
1. Customer Satisfaction Score (CSAT) Measures the percentage of customers who are satisfied with their service experience on the platform by collecting feedback after interactions
What good looks like for this metric: 80-85%
Ideas to improve this metric Train customer service agents regularly Implement a robust feedback collection process Utilise automation for frequent issues Monitor and review agent performance Enhance knowledge database for agents 2. Net Promoter Score (NPS) Assesses customer loyalty through how likely they are to recommend the service to others on a scale of 0-10
What good looks like for this metric: 30-50
Ideas to improve this metric Focus on customer journey mapping Address pain points identified in feedback Provide timely and personalised responses Recognise and reward loyal customers Conduct regular product and service enhancements 3. First Contact Resolution (FCR) Percentage of customer issues resolved at the first interaction, indicating efficiency and effectiveness
What good looks like for this metric: 70-75%
Ideas to improve this metric Ensure agents have access to comprehensive information Provide decision-making authority to agents Implement initial troubleshooting steps in self-service Analyse repeat contact reasons and address them Utilise real-time collaboration tools for support 4. Customer Retention Rate Percentage of existing customers retained over a period, reflecting long-term platform satisfaction and loyalty
What good looks like for this metric: 75-85%
Ideas to improve this metric Develop loyalty programmes and incentives Regularly engage with customers via newsletters Offer personalised experiences and service Address customer feedback promptly Ensure competitive pricing and value delivery 5. Average Response Time Average time taken for initial response by the customer service team, indicating responsiveness and efficiency
What good looks like for this metric: 10-12 minutes on chat; 24 hours on email
Ideas to improve this metric Implement automated response systems Optimise and streamline workflow processes Schedule efficient shift rotations Set clear response time targets for teams Employ predictive analytics for demand forecasting
← →
Tracking your Data Analyst metrics Having a plan is one thing, sticking to it is another.
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
More metrics recently published We have more examples to help you below.
Planning resources OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:
Tability's check-ins will save you hours and increase transparency
The best metrics for Completing BBA Degree