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6 examples of Conversion Rate metrics and KPIs

What are Conversion Rate metrics?

Finding the right Conversion Rate metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.

Find Conversion Rate metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Conversion Rate metrics and KPIs

Metrics for Podcast Ad Performance

  • 1. Listening Rate

    Percentage of listeners who actually listen to the entire ad episode, calculated by comparing full ad listens to episode downloads.

    What good looks like for this metric: 40-60%

    Ideas to improve this metric
    • Create engaging and relevant content
    • Improve ad placement within the podcast
    • Experiment with different ad lengths
    • Use well-known voices or hosts
    • Incorporate storytelling elements
  • 2. Conversion Rate

    Percentage of listeners who take the desired action after hearing the ad, such as visiting a website or making a purchase.

    What good looks like for this metric: 1-5%

    Ideas to improve this metric
    • Use clear call-to-actions
    • Offer exclusive discount codes
    • Simplify the listener journey
    • Retarget listeners with follow-up ads
    • Track and refine ad copy
  • 3. Cost Per Acquisition (CPA)

    The cost of acquiring a new customer through podcast ads, calculated by dividing the total ad spend by the number of new customers acquired.

    What good looks like for this metric: $30-$100

    Ideas to improve this metric
    • Negotiate better ad rates
    • Focus on high-conversion podcast channels
    • Optimize your landing page
    • Continuously test ad creatives
    • Leverage audience insights
  • 4. Reach

    The total number of unique listeners who have heard your podcast ad.

    What good looks like for this metric: Varies widely by podcast size

    Ideas to improve this metric
    • Collaborate with popular podcasts
    • Promote across multiple platforms
    • Leverage social media marketing
    • Offer shareable content
    • Invest in cross-promotion
  • 5. Engagement Rate

    The level of interaction listeners have with the ad, including actions like sharing, commenting, or discussing the ad on social media.

    What good looks like for this metric: 5-10%

    Ideas to improve this metric
    • Create interactive ad content
    • Encourage listener participation
    • Feature listener testimonials
    • Engage with listeners on social media
    • Incorporate listener feedback

Metrics for Affiliate B2B Program Success

  • 1. Conversion Rate

    The percentage of referred visitors who take a desired action, such as making a purchase

    What good looks like for this metric: 5-10%

    Ideas to improve this metric
    • Improve landing page design
    • Provide clear call-to-action
    • Offer tailored promotions
    • Optimise user experience
    • Segment traffic for analysis
  • 2. Average Order Value (AOV)

    The average dollar amount spent each time a customer completes an order

    What good looks like for this metric: $100-$200

    Ideas to improve this metric
    • Upsell complementary products
    • Introduce product bundles
    • Offer discounts on larger purchases
    • Highlight premium offerings
    • Ensure easy checkout process
  • 3. Customer Retention Rate

    The percentage of repeat customers over a specific period

    What good looks like for this metric: 20-40%

    Ideas to improve this metric
    • Strengthen customer relationships
    • Initiate loyalty programmes
    • Provide exceptional customer service
    • Ensure consistent communication
    • Gather and act on feedback
  • 4. Click-Through Rate (CTR)

    The percentage of people who click on the affiliate link compared to those who view it

    What good looks like for this metric: 1-2%

    Ideas to improve this metric
    • Use compelling ad copy
    • Design eye-catching creatives
    • Test various link placements
    • Target the right audience
    • Optimise for mobile devices
  • 5. Return on Investment (ROI)

    A measure of the profitability of the affiliate program relative to its cost

    What good looks like for this metric: 150-200%

    Ideas to improve this metric
    • Reduce acquisition costs
    • Enhance affiliate relationships
    • Optimise budget allocation
    • Track and analyse expenses
    • Focus on high-performing affiliates

Metrics for Online Bank Account Opening

  • 1. Conversion Rate

    The percentage of visitors to your website who successfully open a bank account online.

    What good looks like for this metric: 5-15%

    Ideas to improve this metric
    • Simplify the online account opening process
    • Improve website speed
    • Enhance clarity of instructions
    • Offer live chat support
    • Test and refine user interface
  • 2. Application Completion Rate

    The percentage of users who start the application process and successfully complete it.

    What good looks like for this metric: Above 80%

    Ideas to improve this metric
    • Make forms shorter and simpler
    • Provide clear progress indicators
    • Reduce mandatory fields initially
    • Allow saving applications for later completion
    • Offer guidance and help during the process
  • 3. Time to Open Account

    The average time it takes for a customer to complete the online account opening process.

    What good looks like for this metric: Less than 10 minutes

    Ideas to improve this metric
    • Streamline verification processes
    • Automate document uploads
    • Use pre-filled forms where possible
    • Minimize user input requirements
    • Provide instant confirmation upon completion
  • 4. Abandonment Rate

    The percentage of users who start but do not complete the online account opening process.

    What good looks like for this metric: Less than 20%

    Ideas to improve this metric
    • Analyze drop-off points in the process
    • Simplify the user journey
    • Send reminders for incomplete applications
    • Offer incentives to complete applications
    • Enhance user experience with feedback opportunities
  • 5. Customer Satisfaction Score

    A measure of how satisfied customers are with the online account opening process, typically obtained through surveys.

    What good looks like for this metric: Above 80%

    Ideas to improve this metric
    • Conduct regular customer surveys
    • Act on feedback to improve processes
    • Ensure help resources are easily accessible
    • Provide tutorials or guides
    • Monitor customer service response times

Metrics for Affiliate Marketing Programs

  • 1. Conversion Rate

    The percentage of visitors who complete a desired action (e.g., making a purchase) through affiliate links.

    What good looks like for this metric: 1% - 5%

    Ideas to improve this metric
    • Optimise landing pages
    • Provide relevant promotional material to affiliates
    • Test different call-to-actions
    • Offer incentives for higher conversions
    • Reduce the number of steps to purchase
  • 2. Average Order Value (AOV)

    The average amount spent by customers per order through affiliate links.

    What good looks like for this metric: $50 - $100

    Ideas to improve this metric
    • Upsell related products
    • Create product bundles
    • Offer free shipping at a certain threshold
    • Run limited-time promotions
    • Suggest personalised recommendations
  • 3. Click-Through Rate (CTR)

    The percentage of clicks on affiliate links out of the total number of impressions.

    What good looks like for this metric: 2% - 3%

    Ideas to improve this metric
    • Enhance the design of affiliate banners
    • Use compelling copy
    • Place links in high-visibility areas
    • Test different link formats
    • Foster affiliate engagement
  • 4. Return on Investment (ROI)

    The overall profitability of the affiliate marketing program, calculated as (Revenue - Cost) / Cost.

    What good looks like for this metric: 200% - 300%

    Ideas to improve this metric
    • Identify high-performing affiliates
    • Negotiate better terms with affiliates
    • Cut down on ineffective partnerships
    • Invest in high-converting channels
    • Monitor affiliate activities to prevent fraud
  • 5. Number of Active Affiliates

    The total number of affiliates who are actively promoting and generating traffic for your offerings.

    What good looks like for this metric: 100 - 200

    Ideas to improve this metric
    • Regularly recruit new affiliates
    • Provide ongoing training and resources
    • Offer competitive commission rates
    • Develop strong relationships with top affiliates
    • Host motivational contests and challenges

Metrics for Affiliate B2B Program Success

  • 1. Conversion Rate

    The percentage of referred visitors who complete a desired action, such as making a purchase or signing up for a service.

    What good looks like for this metric: 2-3% in the B2B sector

    Ideas to improve this metric
    • Optimise landing pages
    • Improve affiliate training
    • Enhance call-to-action clarity
    • Use targeted marketing strategies
    • A/B test promotional content
  • 2. Return on Investment (ROI)

    The ratio of net profit from affiliate promotions to the costs required to generate those promotions.

    What good looks like for this metric: 200-300% in successful programs

    Ideas to improve this metric
    • Negotiate better commission rates
    • Focus on high-value affiliates
    • Reduce unnecessary marketing expenses
    • Regularly review and adjust strategies
    • Utilise performance analytics
  • 3. Affiliate Engagement Rate

    The level of activity and participation of affiliates within the program, such as clicks and content shared.

    What good looks like for this metric: 30-40% active engagement

    Ideas to improve this metric
    • Provide regular updates and incentives
    • Offer exclusive promotions
    • Engage affiliates with personalised communication
    • Provide high-quality marketing materials
    • Host training and feedback sessions
  • 4. Customer Lifetime Value (CLV)

    The total revenue expected from a referred customer over their entire relationship with the business.

    What good looks like for this metric: $1,000-$5,000 depending on industry

    Ideas to improve this metric
    • Enhance customer onboarding processes
    • Provide exceptional customer service
    • Create loyalty programs
    • Upsell complementary products or services
    • Gather and act on customer feedback
  • 5. Affiliate Retention Rate

    The percentage of affiliates who stay active within the program over a given time period.

    What good looks like for this metric: 60-80% retention annually

    Ideas to improve this metric
    • Provide competitive commission structures
    • Regularly communicate value and success tips
    • Recognise and reward top performers
    • Simplify the payout process
    • Foster a supportive affiliate community

Metrics for Visual Merchandising MINISO

  • 1. Visual Display Impact

    The effectiveness of store displays to attract and engage customers, often measured through customer feedback and sales data.

    What good looks like for this metric: High-impact displays see a 20% increase in foot traffic

    Ideas to improve this metric
    • Enhance lighting around displays
    • Incorporate interactive elements
    • Regularly update display themes
    • Use vibrant colours and contrasts
    • Place best-selling products at eye level
  • 2. Customer Dwell Time

    The average time a customer spends in the store, indicating engagement with the visual merchandising.

    What good looks like for this metric: Average dwell time of 15-20 minutes

    Ideas to improve this metric
    • Create engaging product zones
    • Ensure clear and inviting store layout
    • Provide seating areas
    • Use ambient music to enhance atmosphere
    • Offer in-store promotions
  • 3. Conversion Rate

    The percentage of store visitors who make a purchase, demonstrating the effectiveness of displays.

    What good looks like for this metric: A conversion rate of 20-30%

    Ideas to improve this metric
    • Highlight key promotions
    • Simplify the checkout process
    • Train staff for upselling techniques
    • Use digital signage for dynamic product display
    • Facilitate product trials
  • 4. Sales Per Square Foot

    Total sales divided by sales floor area, showing how effectively space is used to drive sales.

    What good looks like for this metric: USD 300-400 per square foot annually

    Ideas to improve this metric
    • Optimise product placement
    • Conduct regular space audits
    • Maximise use of aisle ends
    • Focus on high-margin items
    • Rotate products according to seasonal trends
  • 5. Product Placement Effectiveness

    Analysis of product location within the store and its influence on sales, often through A/B testing.

    What good looks like for this metric: A 10-15% increase in sales after strategic repositioning

    Ideas to improve this metric
    • Conduct A/B testing for product location
    • Utilise customer flow data
    • Place complementary products together
    • Ensure visibility of top products
    • Use end-caps for new arrivals

Tracking your Conversion Rate metrics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

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Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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