The strategy focuses on boosting revenue and enhancing brand loyalty for The Walt Disney Company through several comprehensive approaches. The first strategy emphasizes expanding product and service offerings. Examples include developing new products tailored to customer interests, forging branding partnerships, and establishing subscription services. Such efforts are designed to diversify Disney’s offerings and tap into new markets, aligning with customer demands and technological advancements.
Another strategy aims to enhance customer engagement and experience. Specific actions involve implementing loyalty programs, personalized marketing, and hosting exclusive events. These initiatives seek to create closer connections with customers by offering them unique experiences across various platforms, both online and offline.
The final strategy focuses on strengthening brand communication and values through impactful storytelling and community involvement. Disney plans to run marketing campaigns underscoring corporate social responsibility and ensuring its brand values are consistently communicated. By doing so, Disney strengthens its reputation and aligns itself with values such as inclusivity and sustainability.
The strategies
⛳️ Strategy 1: Expand product and service offerings
- Develop new products and services that align with current customer interests
- Expand partnerships with other brands to create exclusive content
- Introduce a subscription service model for exclusive access to new releases
- Invest in research and development for innovative technology in entertainment
- Increase integration of Disney theme parks with blockbuster movie releases
- Explore expansion into new geographical markets
- Enhance the availability and variety of Disney products online
- Create seasonal and limited-time offerings for repeat customer engagement
- Encourage customer feedback to tailor new offerings
- Leverage nostalgia by re-releasing classic content in new formats
⛳️ Strategy 2: Enhance customer engagement and experience
- Implement customer loyalty and rewards programs
- Increase personalised marketing efforts with data-driven insights
- Host exclusive, branded events and live experiences globally
- Enhance cross-channel customer service to ensure consistency
- Utilise social media platforms for real-time customer engagement
- Offer behind-the-scenes and special content to loyal customers
- Develop interactive experiences both online and offline
- Create partnerships for loyalty program expansion
- Host community-driven initiatives related to Disney themes
- Incorporate virtual reality components into theme parks for a unique experience
⛳️ Strategy 3: Strengthen brand communication and values
- Implement marketing campaigns that highlight corporate social responsibility
- Engage in partnerships that align with Disney's brand values such as sustainability
- Tell impactful stories that resonate with various demographics and cultures
- Enhance the storytelling aspect of the brand across all mediums
- Commit to inclusive and diverse representation in media content
- Recognise and celebrate customer milestones and achievements
- Launch initiatives that focus on community building
- Ensure consistent and transparent communication about Disney's goals
- Promote educational content that ties into Disney's rich history
- Collaborate with non-profits to enhance brand credibility
Bringing accountability to your strategy
It's one thing to have a plan, it's another to stick to it. We hope that the examples above will help you get started with your own strategy, but we also know that it's easy to get lost in the day-to-day effort.
That's why we built Tability: to help you track your progress, keep your team aligned, and make sure you're always moving in the right direction.
Give it a try and see how it can help you bring accountability to your strategy.