OKR template to ensure effective management of EUC assets
The OKR's title "Ensure effective management of EUC assets" shows that it primarily focuses on achieving efficient control and handling of End-User Computing (EUC) assets. The primary objectives include meticulous inventory verification, reducing malfunction reports by 30%, and attaining a 95% user satisfaction rate.
To achieve full inventory verification, the OKR lists initiatives like updating and finalising inventory records, verifying physical presence and status of all assets, and compiling a comprehensive EUC assets list. It's an exhaustive approach to ensure complete knowledge of available resources.
The reduction of malfunction reports involves regular preventive maintenance for all EUC assets, enhancing training for operators, and seeking professional assessment for routinely faulty assets. This could improve the overall health and performance efficiency of the EUC assets.
Achieving a high user satisfaction rate involves regular maintenance, enhancing performance based on feedback, and conducting customer evaluations on EUC performance. Such measures could aid in understanding the user's perspective and altering strategies to meet their satisfaction.
To achieve full inventory verification, the OKR lists initiatives like updating and finalising inventory records, verifying physical presence and status of all assets, and compiling a comprehensive EUC assets list. It's an exhaustive approach to ensure complete knowledge of available resources.
The reduction of malfunction reports involves regular preventive maintenance for all EUC assets, enhancing training for operators, and seeking professional assessment for routinely faulty assets. This could improve the overall health and performance efficiency of the EUC assets.
Achieving a high user satisfaction rate involves regular maintenance, enhancing performance based on feedback, and conducting customer evaluations on EUC performance. Such measures could aid in understanding the user's perspective and altering strategies to meet their satisfaction.
Ensure effective management of EUC assets
Achieve 100% completion of EUC asset inventory verification
Update and finalize inventory records accordingly
Verify physical presence and condition of all assets
Compile a comprehensive list of all EUC assets
Reduce EUC asset malfunction reports by 30%
Implement regular preventive maintenance sessions for all EUC assets
Enhance training for EUC equipment operators on troubleshooting
Seek professional assessment of repetitively faulty EUC assets
Attain 95% user satisfaction rate on EUC asset performance
Implement regular maintenance schedule for EUC assets
Enhance EUC asset performance based on feedback
Conduct customer feedback surveys on EUC performance