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Supply Chain Analyst metrics and KPIs

What are Supply Chain Analyst metrics?

Identifying the optimal Supply Chain Analyst metrics can be challenging, especially when everyday tasks consume your time. To help you, we've assembled a list of examples to ignite your creativity.

Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.

Find Supply Chain Analyst metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Supply Chain Analyst metrics and KPIs

Metrics for Operations Efficiency

  • 1. Operational Cost Ratio

    The ratio of operational costs to total revenue, used to determine the cost-effectiveness of operations

    What good looks like for this metric: 25-35%

    Ideas to improve this metric
    • Automate manual processes
    • Negotiate better supplier contracts
    • Implement lean management techniques
    • Regularly review and adjust budgets
    • Reduce waste and inefficiencies

  • 2. Average Order Fulfilment Time

    The average time taken from receiving an order to its delivery, indicating the efficiency of the fulfilment process

    What good looks like for this metric: 24-48 hours

    Ideas to improve this metric
    • Streamline warehouse processes
    • Enhance inventory management
    • Use reliable shipping partners
    • Adopt real-time tracking systems
    • Train staff for faster processing

  • 3. First Pass Yield

    The percentage of products manufactured correctly without any need for rework, showing the efficiency of the production process

    What good looks like for this metric: 95-99%

    Ideas to improve this metric
    • Implement quality control measures
    • Use advanced manufacturing techniques
    • Provide ongoing employee training
    • Conduct regular equipment maintenance
    • Analyse and address defect trends

  • 4. Inventory Turnover Ratio

    The ratio of cost of goods sold to average inventory, indicating how efficiently inventory is managed

    What good looks like for this metric: 6-12 times per year

    Ideas to improve this metric
    • Optimise inventory levels
    • Improve demand forecasting
    • Enhance supplier relationships
    • Implement just-in-time inventory systems
    • Increase marketing and sales efforts

  • 5. Customer Satisfaction Score (CSAT)

    A measure of customer satisfaction with the operational aspects of the company, usually gathered through surveys

    What good looks like for this metric: 80-90%

    Ideas to improve this metric
    • Improve customer service training
    • Collect and act on customer feedback
    • Enhance product quality
    • Ensure timely delivery
    • Streamline return processes
operational-cost-ratiocustomer-satisfaction-scoreoperations-managersupply-chain-analystoperations-teamcustomer-service-team
Implement these metrics

Tracking your Supply Chain Analyst metrics

Having a plan is one thing, sticking to it is another.

Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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