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4 examples of Training metrics and KPIs

What are Training metrics?

Finding the right Training metrics can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred tool, or adopt Tability to ensure you remain accountable.

Find Training metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Training metrics and KPIs

Metrics for Education on Infectious Diseases

  • 1. Training Completion Rate

    The percentage of staff who have completed the training program on infectious diseases and PPE preparations.

    What good looks like for this metric: 90% completion rate

    Ideas to improve this metric
    • Create a mandatory training schedule
    • Send regular reminders to complete training
    • Offer incentives for early completion
    • Provide flexible training times
    • Ensure easy access to training materials
  • 2. Post-Training Assessment Scores

    The average score of staff on assessments conducted after training to evaluate understanding and retention of information.

    What good looks like for this metric: 75% average score

    Ideas to improve this metric
    • Enhance the clarity of training materials
    • Incorporate interactive learning methods
    • Provide additional resources for self-study
    • Offer review sessions or refresher courses
    • Implement individualized feedback on assessments
  • 3. PPE Usage Compliance

    The percentage of staff correctly using PPE as per guidelines during drills or assessments.

    What good looks like for this metric: 95% compliance

    Ideas to improve this metric
    • Conduct regular PPE drills
    • Provide clear PPE usage guidelines
    • Supervise and guide during PPE drills
    • Offer corrective training for non-compliance
    • Use checklists for PPE usage
  • 4. Feedback from Participants

    The qualitative and quantitative feedback collected from staff about the effectiveness of the training program.

    What good looks like for this metric: 4 out of 5 average rating

    Ideas to improve this metric
    • Conduct anonymous surveys post-training
    • Hold feedback sessions with experienced trainers
    • Implement a feedback loop to improve training
    • Encourage open communication for suggestions
    • Act on feedback promptly to show responsiveness
  • 5. Incident Reporting Rate

    The number of infectious disease incidents reported and managed correctly post-training compared to pre-training.

    What good looks like for this metric: Decrease by 30% post-training

    Ideas to improve this metric
    • Improve ease of incident reporting procedures
    • Encourage a culture of transparency and safety
    • Highlight the importance of prompt reporting
    • Facilitate regular training refresher sessions
    • Analyse incident data to prevent future occurrences

Metrics for Hotel Performance Goals

  • 1. Overall Experienced F&B

    Measurement of guest satisfaction with food and beverage experience on a scale of 1 to 10

    What good looks like for this metric: Above 8

    Ideas to improve this metric
    • Collect regular guest feedback
    • Enhance menu diversity
    • Improve food presentation
    • Train staff on customer service
    • Conduct quality control checks
  • 2. Brand Audit

    Comprehensive review of brand standards and operational adherence resulting in a pass/fail

    What good looks like for this metric: PASS

    Ideas to improve this metric
    • Review brand standards regularly
    • Conduct internal audits
    • Invest in staff training
    • Enhance guest interactions
    • Implement corrective actions swiftly
  • 3. Breakfast Food Quality

    Assessment of guest satisfaction with breakfast food quality on a scale of 1 to 10

    What good looks like for this metric: Above 7

    Ideas to improve this metric
    • Source high-quality ingredients
    • Update breakfast menu frequently
    • Solicit guest feedback
    • Train kitchen staff
    • Implement regular taste testing
  • 4. Cost per Cover

    Average cost incurred per guest dining experience

    What good looks like for this metric: Varies; targeted for reduction

    Ideas to improve this metric
    • Analyse pricing models
    • Reduce food waste
    • Optimise purchasing strategies
    • Streamline kitchen processes
    • Monitor portion sizes
  • 5. Revenue Growth

    Percentage increase in revenue over a specified period

    What good looks like for this metric: Industry average is around 5-10%

    Ideas to improve this metric
    • Enhance upselling techniques
    • Introduce new services or products
    • Improve marketing strategies
    • Strengthen customer loyalty programs
    • Evaluate pricing strategies

Metrics for Team Member Strengths

  • 1. Skill Proficiency

    Measures the level of expertise and efficiency in a specific skill relevant to their role

    What good looks like for this metric: Skills proficiency level between 1-5, with 3 being average competency

    Ideas to improve this metric
    • Conduct regular skill assessments
    • Provide access to skill-based training
    • Encourage participation in workshops
    • Establish mentorship programmes
    • Implement skill-enhancing challenges
  • 2. Project Contribution

    Evaluates the impact and significance of a team member's contribution to projects

    What good looks like for this metric: Regularly contributing significantly to 3 out of 5 projects per quarter

    Ideas to improve this metric
    • Recognise individual contributions front and centre
    • Create clear roles and responsibilities
    • Set clear expectations for project deliverables
    • Encourage collaboration and idea sharing
    • Provide feedback and recognition incentives
  • 3. Problem-Solving Ability

    Assesses the ability to effectively analyse and solve work-related problems

    What good looks like for this metric: Resolution of 4 out of 5 problems without extensive supervision

    Ideas to improve this metric
    • Encourage creative thinking sessions
    • Provide problem-solving workshops
    • Facilitate peer brainstorming groups
    • Allocate time for independent problem exploration
    • Celebrate successful problem-solving outcomes
  • 4. Leadership Potential

    Identifies the capacity and tendency to take initiative and lead teams or projects

    What good looks like for this metric: Exhibiting leadership potential in 2 out of 5 team situations

    Ideas to improve this metric
    • Delegate small leadership roles regularly
    • Provide leadership training opportunities
    • Encourage initiative taking in projects
    • Establish a leadership mentorship programme
    • Recognise and reward leadership behaviours
  • 5. Interpersonal Skills

    Measures the effectiveness of communication and teamwork within the team

    What good looks like for this metric: Positive peer feedback 80% of the time

    Ideas to improve this metric
    • Conduct communication skills workshops
    • Encourage team-building activities
    • Facilitate open feedback sessions
    • Provide conflict resolution training
    • Recognise and celebrate teamwork

Metrics for Employment engagement

  • 1. Employee turnover rate

    The percentage of employees who leave the company within a certain period. It's calculated by dividing the number of employees who left by the average number of employees, multiplied by 100.

    What good looks like for this metric: 10-15% annually

    Ideas to improve this metric
    • Improve onboarding processes
    • Foster a positive company culture
    • Offer competitive salaries and benefits
    • Provide career development opportunities
    • Conduct exit interviews to understand reasons for leaving
  • 2. Employee net promoter score (eNPS)

    Measures the likelihood of employees to recommend the company as a good place to work. It's calculated by asking employees to rate their likelihood on a scale from 0-10 and categorizing them as promoters, passives, or detractors.

    What good looks like for this metric: 20-50

    Ideas to improve this metric
    • Regularly collect and act on employee feedback
    • Enhance internal communication
    • Recognize and reward achievements
    • Ensure workload balance
    • Promote work-life balance
  • 3. Employee satisfaction survey scores

    Quantifies employees' overall satisfaction with the company. It's calculated through surveys asking employees to rate their satisfaction on various aspects, averaged into an overall score.

    What good looks like for this metric: 70-80%

    Ideas to improve this metric
    • Enhance job role clarity
    • Provide consistent feedback
    • Create a trustful environment
    • Increase engagement in decision-making processes
    • Offer flexible working hours
  • 4. Absenteeism rate

    The percentage of workdays lost to unplanned absences. It's calculated by dividing the total number of unplanned absence days by the total number of available working days, multiplied by 100.

    What good looks like for this metric: 1.5-3%

    Ideas to improve this metric
    • Promote a healthy work environment
    • Implement wellness programmes
    • Offer flexible leave policies
    • Address work-related stress
    • Provide mental health support
  • 5. Training participation rate

    The percentage of employees participating in professional development programmes. It's calculated by dividing the number of employees who participate in training by the total number of employees, multiplied by 100.

    What good looks like for this metric: 60-80%

    Ideas to improve this metric
    • Encourage continuous learning
    • Provide online training options
    • Make training relevant and beneficial
    • Reward participation and completion
    • Communicate the value of training programmes

Tracking your Training metrics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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