What are Project Manager metrics? Crafting the perfect Project Manager metrics can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.
Transfer these examples to your app of choice, or opt for Tability to help keep you on track.
Find Project Manager metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Project Manager metrics and KPIs 1. On-time delivery Percentage of project milestones completed on schedule
What good looks like for this metric: 85-95%
Ideas to improve this metric Create realistic timelines Use project management tools Monitor progress regularly Identify and mitigate risks Communicate effectively with the team 2. Budget adherence Percentage of project milestones completed within the allocated budget
What good looks like for this metric: 90-100%
Ideas to improve this metric Develop a detailed budget plan Monitor expenses regularly Utilise cost management software Negotiate better rates with vendors Implement a cost control strategy 3. Scope compliance Percentage of project deliverables that meet the defined scope
What good looks like for this metric: 90-100%
Ideas to improve this metric Clearly define project scope Use change control processes Regularly review project requirements Engage stakeholders throughout the project Maintain detailed documentation 4. Stakeholder satisfaction Average satisfaction rating from project stakeholders
What good looks like for this metric: 4-5 out of 5
Ideas to improve this metric Conduct regular feedback sessions Address stakeholder concerns promptly Maintain transparent communication Set realistic expectations Deliver high-quality work 5. Quality of deliverables Percentage of project deliverables that meet quality standards
What good looks like for this metric: 95-100%
Ideas to improve this metric Implement quality assurance processes Use regular testing and reviews Set clear quality criteria Provide adequate training Encourage continuous improvement
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1. Feature Completion Rate The percentage of features fully implemented and functional compared to the initial plan
What good looks like for this metric: 80% to 100% during development cycle
Ideas to improve this metric Improve project management processes Ensure clear feature specifications Allocate adequate resources Conduct regular progress reviews Increase team collaboration 2. Planned vs. Actual Features The ratio of features planned to features actually completed
What good looks like for this metric: Equal or close to 1:1
Ideas to improve this metric Create realistic project plans Regularly update feature lists Adjust deadlines as needed Align teams on priorities Open channels for feedback 3. Feature Review Score Average score from review sessions that evaluate feature completion and quality
What good looks like for this metric: Scores above 8 out of 10
Ideas to improve this metric Provide detailed review criteria Use peer review strategies Incorporate customer feedback Holistic testing methodologies Re-evaluate low scoring features 4. Feature Dependency Resolution Time Average time taken to resolve issues linked to feature dependencies
What good looks like for this metric: Resolution time within 2 weeks
Ideas to improve this metric Map feature dependencies early Optimize dependency workflow Increase team communication Utilise dependency management tools Prioritize complex dependencies 5. Change Request Frequency Number of changes requested post-initial feature specification
What good looks like for this metric: Less than 10% of total features
Ideas to improve this metric Ensure initial feature clarity Involve stakeholders early on Implement change control processes Clarify project scope Encourage proactive team discussions
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1. Planned vs Actual Delivery Dates This metric compares the initially planned delivery dates to the actual delivery dates to assess the team's ability to meet deadlines
What good looks like for this metric: 80% of projects delivered on time
Ideas to improve this metric Conduct detailed planning sessions Implement regular progress reviews Improve risk management practices Enhance communication within the team Optimise resource allocation 2. Scope Creep Measures the changes and additions in the project scope after the project has commenced, indicating how often the team deviates from the original plan
What good looks like for this metric: Less than 5% increase in scope
Ideas to improve this metric Establish clear project requirements Implement strict change control processes Engage stakeholders early and often Document all changes meticulously Maintain a project scope baseline 3. Budget Variance This metric tracks the difference between the budgeted costs and the actual costs incurred, indicating financial planning accuracy
What good looks like for this metric: Less than 10% budget overrun
Ideas to improve this metric Conduct thorough budget forecasting Monitor expenditures closely Implement cost control measures Review financial reports regularly Optimise purchasing processes 4. Defect Density Measures the number of defects identified within a certain timeframe or phase of the project, reflecting product quality
What good looks like for this metric: Fewer than 1 defect per 1000 lines of code
Ideas to improve this metric Enhance testing processes Implement automated testing tools Provide training on quality standards Review code regularly Incorporate quality assurance in each phase 5. Customer Satisfaction Assesses the stakeholders' and customers' satisfaction with the delivered project through surveys and feedback mechanisms
What good looks like for this metric: Customer satisfaction score above 8 out of 10
Ideas to improve this metric Gather customer feedback regularly Act on the feedback received Improve stakeholder communication Deliver regular project updates Ensure project deliverables meet expectations
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1. On-Time Delivery Rate The percentage of projects delivered on or before their scheduled deadlines
What good looks like for this metric: 85-90%
Ideas to improve this metric Set realistic deadlines based on project complexity Utilise Gantt charts for better timeline management Track progress regularly against the schedule Engage in proactive risk management Ensure resource availability and skill alignment 2. Budget Adherence The percentage of projects completed within the allocated budget
What good looks like for this metric: 85-95%
Ideas to improve this metric Conduct thorough cost estimation Monitor expenses in real-time Implement change control procedures Secure contingency funds for unforeseen costs Regularly review budget utilisation 3. Scope Creep The amount of unplanned work and changes in scope that occur during the project lifecycle
What good looks like for this metric: Less than 10%
Ideas to improve this metric Define clear project scope documentation Establish a formal change request process Engage stakeholders early and often Track scope changes meticulously Utilise scope management tools 4. Client Satisfaction The level of client satisfaction measured through surveys and feedback, typically scored on a scale of 1-5
What good looks like for this metric: 4.0 or higher
Ideas to improve this metric Conduct regular client check-ins Act on feedback promptly Set realistic client expectations from the start Maintain transparent communication Deliver all promised features and functionalities 5. Defect Density The number of defects found per unit of product, often measured per 1,000 lines of code
What good looks like for this metric: Less than 5 defects per 1,000 lines of code
Ideas to improve this metric Implement thorough testing phases Conduct code reviews regularly Utilise automated testing tools Provide adequate training for developers Establish clear coding standards
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1. Skill Proficiency Measures the level of expertise and efficiency in a specific skill relevant to their role
What good looks like for this metric: Skills proficiency level between 1-5, with 3 being average competency
Ideas to improve this metric Conduct regular skill assessments Provide access to skill-based training Encourage participation in workshops Establish mentorship programmes Implement skill-enhancing challenges 2. Project Contribution Evaluates the impact and significance of a team member's contribution to projects
What good looks like for this metric: Regularly contributing significantly to 3 out of 5 projects per quarter
Ideas to improve this metric Recognise individual contributions front and centre Create clear roles and responsibilities Set clear expectations for project deliverables Encourage collaboration and idea sharing Provide feedback and recognition incentives 3. Problem-Solving Ability Assesses the ability to effectively analyse and solve work-related problems
What good looks like for this metric: Resolution of 4 out of 5 problems without extensive supervision
Ideas to improve this metric Encourage creative thinking sessions Provide problem-solving workshops Facilitate peer brainstorming groups Allocate time for independent problem exploration Celebrate successful problem-solving outcomes 4. Leadership Potential Identifies the capacity and tendency to take initiative and lead teams or projects
What good looks like for this metric: Exhibiting leadership potential in 2 out of 5 team situations
Ideas to improve this metric Delegate small leadership roles regularly Provide leadership training opportunities Encourage initiative taking in projects Establish a leadership mentorship programme Recognise and reward leadership behaviours 5. Interpersonal Skills Measures the effectiveness of communication and teamwork within the team
What good looks like for this metric: Positive peer feedback 80% of the time
Ideas to improve this metric Conduct communication skills workshops Encourage team-building activities Facilitate open feedback sessions Provide conflict resolution training Recognise and celebrate teamwork
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1. Employee Adoption Rate The percentage of employees using new systems, processes, or behaviours after a change is implemented
What good looks like for this metric: 75-90%
Ideas to improve this metric Provide comprehensive training programmes Communicate the benefits of the change clearly Offer continuous support and resources Engage employees in the change process Collect and act on employee feedback 2. Resistance Rate The percentage of employees actively resisting the change
What good looks like for this metric: 10-25%
Ideas to improve this metric Identify and address reasons for resistance Involve key stakeholders early in the process Enhance transparent communication Offer incentives for adopting changes Build a change champion network 3. Implementation Time The amount of time taken to fully implement the change compared to the planned schedule
What good looks like for this metric: +/- 10% of planned time
Ideas to improve this metric Set realistic timelines with buffer Allocate adequate resources Streamline decision-making processes Monitor progress and adjust plans as needed Ensure clear accountability and roles 4. Employee Engagement Score The level of employee engagement as measured through surveys or feedback mechanisms before and after the change
What good looks like for this metric: Above 70
Ideas to improve this metric Foster a supportive work environment Recognise and reward employee contributions Maintain open lines of communication Provide opportunities for professional growth Regularly solicit and act on employee feedback 5. Change Impact on Performance Metrics The effect of the change on key business performance indicators such as productivity, quality, or customer satisfaction
What good looks like for this metric: Positive impact within 6 months
Ideas to improve this metric Align change initiatives with business goals Measure and analyse performance data regularly Adjust strategies based on performance insights Provide targeted training to improve performance Engage leadership in driving performance improvements
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1. Employee Stress Survey Score Measures employee stress levels through a structured survey using a standardised stress scale
What good looks like for this metric: An average score of 3.5 on a scale of 1 to 5
Ideas to improve this metric Conduct regular stress surveys Incorporate relaxation techniques into daily routine Introduce flexible working hours Improve communication channels Provide access to counselling services 2. Absenteeism Rate Reflects the percentage of workdays missed due to stress-related absences
What good looks like for this metric: A typical absenteeism rate of 2% is observed
Ideas to improve this metric Educate employees on stress management Enhance support for mental health issues Monitor workload to prevent burnout Foster a positive work environment Incentivise maintaining low absenteeism 3. Employee Turnover Rate Represents the rate at which employees leave the company voluntarily for stress-related reasons
What good looks like for this metric: An acceptable turnover rate is about 10%
Ideas to improve this metric Offer career development opportunities Ensure employees have a voice in decision-making Regularly assess job satisfaction levels Promote a healthy work-life balance Conduct exit interviews to understand stress factors 4. Participation Rate in Wellbeing Activities Indicates the percentage of employees engaging in sensory breaks and creative activities
What good looks like for this metric: Participation rate should be around 75%
Ideas to improve this metric Schedule activities at convenient times Clearly communicate the benefits of activities Offer a diverse range of activities Encourage team leaders to participate Provide feedback mechanisms to improve activities 5. Employee Engagement Score Measures employee engagement levels which inversely correlate with stress
What good looks like for this metric: An average engagement score of 75% is typical
Ideas to improve this metric Strengthen recognition and reward systems Develop a sense of purpose in roles Facilitate team bonding activities Implement regularly scheduled one-on-one meetings Encourage transparent communication at all levels
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Tracking your Project Manager metrics Having a plan is one thing, sticking to it is another.
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
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