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4 examples of Human Resources Team metrics and KPIs

What are Human Resources Team metrics?

Crafting the perfect Human Resources Team metrics can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.

Transfer these examples to your app of choice, or opt for Tability to help keep you on track.

Find Human Resources Team metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Human Resources Team metrics and KPIs

Metrics for Change management effectiveness

  • 1. Employee Adoption Rate

    The percentage of employees using new systems, processes, or behaviours after a change is implemented

    What good looks like for this metric: 75-90%

    Ideas to improve this metric
    • Provide comprehensive training programmes
    • Communicate the benefits of the change clearly
    • Offer continuous support and resources
    • Engage employees in the change process
    • Collect and act on employee feedback
  • 2. Resistance Rate

    The percentage of employees actively resisting the change

    What good looks like for this metric: 10-25%

    Ideas to improve this metric
    • Identify and address reasons for resistance
    • Involve key stakeholders early in the process
    • Enhance transparent communication
    • Offer incentives for adopting changes
    • Build a change champion network
  • 3. Implementation Time

    The amount of time taken to fully implement the change compared to the planned schedule

    What good looks like for this metric: +/- 10% of planned time

    Ideas to improve this metric
    • Set realistic timelines with buffer
    • Allocate adequate resources
    • Streamline decision-making processes
    • Monitor progress and adjust plans as needed
    • Ensure clear accountability and roles
  • 4. Employee Engagement Score

    The level of employee engagement as measured through surveys or feedback mechanisms before and after the change

    What good looks like for this metric: Above 70

    Ideas to improve this metric
    • Foster a supportive work environment
    • Recognise and reward employee contributions
    • Maintain open lines of communication
    • Provide opportunities for professional growth
    • Regularly solicit and act on employee feedback
  • 5. Change Impact on Performance Metrics

    The effect of the change on key business performance indicators such as productivity, quality, or customer satisfaction

    What good looks like for this metric: Positive impact within 6 months

    Ideas to improve this metric
    • Align change initiatives with business goals
    • Measure and analyse performance data regularly
    • Adjust strategies based on performance insights
    • Provide targeted training to improve performance
    • Engage leadership in driving performance improvements

Metrics for Employment engagement

  • 1. Employee turnover rate

    The percentage of employees who leave the company within a certain period. It's calculated by dividing the number of employees who left by the average number of employees, multiplied by 100.

    What good looks like for this metric: 10-15% annually

    Ideas to improve this metric
    • Improve onboarding processes
    • Foster a positive company culture
    • Offer competitive salaries and benefits
    • Provide career development opportunities
    • Conduct exit interviews to understand reasons for leaving
  • 2. Employee net promoter score (eNPS)

    Measures the likelihood of employees to recommend the company as a good place to work. It's calculated by asking employees to rate their likelihood on a scale from 0-10 and categorizing them as promoters, passives, or detractors.

    What good looks like for this metric: 20-50

    Ideas to improve this metric
    • Regularly collect and act on employee feedback
    • Enhance internal communication
    • Recognize and reward achievements
    • Ensure workload balance
    • Promote work-life balance
  • 3. Employee satisfaction survey scores

    Quantifies employees' overall satisfaction with the company. It's calculated through surveys asking employees to rate their satisfaction on various aspects, averaged into an overall score.

    What good looks like for this metric: 70-80%

    Ideas to improve this metric
    • Enhance job role clarity
    • Provide consistent feedback
    • Create a trustful environment
    • Increase engagement in decision-making processes
    • Offer flexible working hours
  • 4. Absenteeism rate

    The percentage of workdays lost to unplanned absences. It's calculated by dividing the total number of unplanned absence days by the total number of available working days, multiplied by 100.

    What good looks like for this metric: 1.5-3%

    Ideas to improve this metric
    • Promote a healthy work environment
    • Implement wellness programmes
    • Offer flexible leave policies
    • Address work-related stress
    • Provide mental health support
  • 5. Training participation rate

    The percentage of employees participating in professional development programmes. It's calculated by dividing the number of employees who participate in training by the total number of employees, multiplied by 100.

    What good looks like for this metric: 60-80%

    Ideas to improve this metric
    • Encourage continuous learning
    • Provide online training options
    • Make training relevant and beneficial
    • Reward participation and completion
    • Communicate the value of training programmes

Metrics for Decrease in Stress Levels

  • 1. Employee Stress Survey Score

    Measures employee stress levels through a structured survey using a standardised stress scale

    What good looks like for this metric: An average score of 3.5 on a scale of 1 to 5

    Ideas to improve this metric
    • Conduct regular stress surveys
    • Incorporate relaxation techniques into daily routine
    • Introduce flexible working hours
    • Improve communication channels
    • Provide access to counselling services
  • 2. Absenteeism Rate

    Reflects the percentage of workdays missed due to stress-related absences

    What good looks like for this metric: A typical absenteeism rate of 2% is observed

    Ideas to improve this metric
    • Educate employees on stress management
    • Enhance support for mental health issues
    • Monitor workload to prevent burnout
    • Foster a positive work environment
    • Incentivise maintaining low absenteeism
  • 3. Employee Turnover Rate

    Represents the rate at which employees leave the company voluntarily for stress-related reasons

    What good looks like for this metric: An acceptable turnover rate is about 10%

    Ideas to improve this metric
    • Offer career development opportunities
    • Ensure employees have a voice in decision-making
    • Regularly assess job satisfaction levels
    • Promote a healthy work-life balance
    • Conduct exit interviews to understand stress factors
  • 4. Participation Rate in Wellbeing Activities

    Indicates the percentage of employees engaging in sensory breaks and creative activities

    What good looks like for this metric: Participation rate should be around 75%

    Ideas to improve this metric
    • Schedule activities at convenient times
    • Clearly communicate the benefits of activities
    • Offer a diverse range of activities
    • Encourage team leaders to participate
    • Provide feedback mechanisms to improve activities
  • 5. Employee Engagement Score

    Measures employee engagement levels which inversely correlate with stress

    What good looks like for this metric: An average engagement score of 75% is typical

    Ideas to improve this metric
    • Strengthen recognition and reward systems
    • Develop a sense of purpose in roles
    • Facilitate team bonding activities
    • Implement regularly scheduled one-on-one meetings
    • Encourage transparent communication at all levels

Metrics for Team Member Strengths

  • 1. Skill Proficiency

    Measures the level of expertise and efficiency in a specific skill relevant to their role

    What good looks like for this metric: Skills proficiency level between 1-5, with 3 being average competency

    Ideas to improve this metric
    • Conduct regular skill assessments
    • Provide access to skill-based training
    • Encourage participation in workshops
    • Establish mentorship programmes
    • Implement skill-enhancing challenges
  • 2. Project Contribution

    Evaluates the impact and significance of a team member's contribution to projects

    What good looks like for this metric: Regularly contributing significantly to 3 out of 5 projects per quarter

    Ideas to improve this metric
    • Recognise individual contributions front and centre
    • Create clear roles and responsibilities
    • Set clear expectations for project deliverables
    • Encourage collaboration and idea sharing
    • Provide feedback and recognition incentives
  • 3. Problem-Solving Ability

    Assesses the ability to effectively analyse and solve work-related problems

    What good looks like for this metric: Resolution of 4 out of 5 problems without extensive supervision

    Ideas to improve this metric
    • Encourage creative thinking sessions
    • Provide problem-solving workshops
    • Facilitate peer brainstorming groups
    • Allocate time for independent problem exploration
    • Celebrate successful problem-solving outcomes
  • 4. Leadership Potential

    Identifies the capacity and tendency to take initiative and lead teams or projects

    What good looks like for this metric: Exhibiting leadership potential in 2 out of 5 team situations

    Ideas to improve this metric
    • Delegate small leadership roles regularly
    • Provide leadership training opportunities
    • Encourage initiative taking in projects
    • Establish a leadership mentorship programme
    • Recognise and reward leadership behaviours
  • 5. Interpersonal Skills

    Measures the effectiveness of communication and teamwork within the team

    What good looks like for this metric: Positive peer feedback 80% of the time

    Ideas to improve this metric
    • Conduct communication skills workshops
    • Encourage team-building activities
    • Facilitate open feedback sessions
    • Provide conflict resolution training
    • Recognise and celebrate teamwork

Tracking your Human Resources Team metrics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

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Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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