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3 examples of Human Resources Specialist metrics and KPIs

What are Human Resources Specialist metrics?

Crafting the perfect Human Resources Specialist metrics can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.

Transfer these examples to your app of choice, or opt for Tability to help keep you on track.

Find Human Resources Specialist metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Human Resources Specialist metrics and KPIs

Metrics for Improving organisational performance

  • 1. Employee Productivity

    Measures the amount of work produced by an employee in a given time frame compared to the overall output

    What good looks like for this metric: 75-100% task completion rate

    Ideas to improve this metric
    • Set clear goals
    • Provide regular feedback
    • Offer training and development
    • Implement time management tools
    • Improve work-life balance
  • 2. Revenue Growth Rate

    Assesses the increase in income generated by the organisation over a specific period

    What good looks like for this metric: 10-20% annual growth

    Ideas to improve this metric
    • Diversify product offerings
    • Expand market reach
    • Enhance sales strategies
    • Increase customer retention
    • Optimise pricing model
  • 3. Customer Satisfaction Score (CSAT)

    Gauges customer satisfaction with products or services on a scale, typically collected through surveys

    What good looks like for this metric: 75-85%

    Ideas to improve this metric
    • Enhance product quality
    • Improve customer service
    • Offer personalised experiences
    • Streamline purchasing process
    • Regularly collect feedback
  • 4. Net Profit Margin

    Indicates the percentage of revenue that remains as profit after all expenses are deducted

    What good looks like for this metric: 10-15%

    Ideas to improve this metric
    • Reduce operating costs
    • Increase pricing smartly
    • Seek lower supplier rates
    • Boost sales volume
    • Enhance operational efficiency
  • 5. Employee Turnover Rate

    Represents the rate at which employees leave the organisation within a certain period, impacting overall performance

    What good looks like for this metric: 10-15% annually

    Ideas to improve this metric
    • Foster positive work culture
    • Improve recruitment processes
    • Enhance employee engagement
    • Offer competitive benefits
    • Conduct exit interviews

Metrics for Fulfillment and growth

  • 1. Employee engagement score

    Measures the level of engagement employees feel towards their work, typically gathered through surveys

    What good looks like for this metric: 70-80%

    Ideas to improve this metric
    • Encourage open communication
    • Provide opportunities for feedback
    • Recognize and reward achievements
    • Offer professional development programs
    • Foster a positive work environment
  • 2. Employee retention rate

    Calculated as the percentage of employees who stay with the company over a specific period

    What good looks like for this metric: 85-90%

    Ideas to improve this metric
    • Create clear career paths
    • Provide competitive compensation
    • Ensure work-life balance
    • Foster a strong company culture
    • Conduct exit interviews
  • 3. Professional development participation

    Tracks the number of employees engaging in professional development activities

    What good looks like for this metric: 60-75%

    Ideas to improve this metric
    • Promote development opportunities
    • Subsidize costs of courses
    • Incorporate development into performance reviews
    • Provide time for learning
    • Highlight success stories
  • 4. Internal promotion rate

    Percentage of roles filled by internal candidates rather than external hires

    What good looks like for this metric: 15-20%

    Ideas to improve this metric
    • Identify and groom top talent
    • Offer leadership training
    • Create mentorship programs
    • Set clear promotion criteria
    • Monitor and address skill gaps
  • 5. Work-life balance score

    Evaluates how employees feel about their work-life balance, often measured through surveys

    What good looks like for this metric: 70-80%

    Ideas to improve this metric
    • Implement flexible work hours
    • Encourage taking vacations
    • Promote wellness programs
    • Regularly assess workloads
    • Provide support for remote work

Metrics for Change management effectiveness

  • 1. Employee Adoption Rate

    The percentage of employees using new systems, processes, or behaviours after a change is implemented

    What good looks like for this metric: 75-90%

    Ideas to improve this metric
    • Provide comprehensive training programmes
    • Communicate the benefits of the change clearly
    • Offer continuous support and resources
    • Engage employees in the change process
    • Collect and act on employee feedback
  • 2. Resistance Rate

    The percentage of employees actively resisting the change

    What good looks like for this metric: 10-25%

    Ideas to improve this metric
    • Identify and address reasons for resistance
    • Involve key stakeholders early in the process
    • Enhance transparent communication
    • Offer incentives for adopting changes
    • Build a change champion network
  • 3. Implementation Time

    The amount of time taken to fully implement the change compared to the planned schedule

    What good looks like for this metric: +/- 10% of planned time

    Ideas to improve this metric
    • Set realistic timelines with buffer
    • Allocate adequate resources
    • Streamline decision-making processes
    • Monitor progress and adjust plans as needed
    • Ensure clear accountability and roles
  • 4. Employee Engagement Score

    The level of employee engagement as measured through surveys or feedback mechanisms before and after the change

    What good looks like for this metric: Above 70

    Ideas to improve this metric
    • Foster a supportive work environment
    • Recognise and reward employee contributions
    • Maintain open lines of communication
    • Provide opportunities for professional growth
    • Regularly solicit and act on employee feedback
  • 5. Change Impact on Performance Metrics

    The effect of the change on key business performance indicators such as productivity, quality, or customer satisfaction

    What good looks like for this metric: Positive impact within 6 months

    Ideas to improve this metric
    • Align change initiatives with business goals
    • Measure and analyse performance data regularly
    • Adjust strategies based on performance insights
    • Provide targeted training to improve performance
    • Engage leadership in driving performance improvements

Tracking your Human Resources Specialist metrics

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

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Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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