What are Productivity metrics? Crafting the perfect Productivity metrics can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.
Transfer these examples to your app of choice, or opt for Tability to help keep you on track.
Find Productivity metrics with AI While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.
Examples of Productivity metrics and KPIs 1. Team Velocity Measures the amount of work a team completes during a sprint, calculated by the total story points completed
What good looks like for this metric: 20-40 story points per sprint
Ideas to improve this metric Streamline workflows Refine sprint planning Enhance team collaboration Invest in skill development Use consistent estimation techniques 2. Sprint Burndown Tracks the completion of work throughout the sprint, showing remaining tasks vs. time
What good looks like for this metric: Consistent downward trend with minimal or no backlog at sprint end
Ideas to improve this metric Daily stand-ups to identify blockers Encourage realistic task estimates Prioritise critical tasks early Use burn-down charts for visibility Improve task segmentation 3. Cycle Time The total time it takes from starting a work item to its completion
What good looks like for this metric: 1-2 days for small tasks, up to 1-2 weeks for larger tasks
Ideas to improve this metric Minimize work-in-progress limits Enhance automated testing Implement continuous integration Use Kanban to visualise workflow Regularly review cycle times 4. Lead Time The total time from when a customer request is made to when it is fulfilled
What good looks like for this metric: Varies based on complexity, aim for a reduction over time
Ideas to improve this metric Prioritise tasks based on customer value Optimise backlog grooming Reduce bottlenecks Increase cross-functional team collaboration Regularly analyse and adjust processes 5. Customer Satisfaction (NPS) Measures customer satisfaction and loyalty through surveys or Net Promoter Score (NPS)
What good looks like for this metric: NPS score of 50-70
Ideas to improve this metric Increase customer feedback channels Actively respond to customer issues Continually improve product features Regularly review customer feedback Train team on customer service excellence
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1. Employee Productivity Measures the amount of work produced by an employee in a given time frame compared to the overall output
What good looks like for this metric: 75-100% task completion rate
Ideas to improve this metric Set clear goals Provide regular feedback Offer training and development Implement time management tools Improve work-life balance 2. Revenue Growth Rate Assesses the increase in income generated by the organisation over a specific period
What good looks like for this metric: 10-20% annual growth
Ideas to improve this metric Diversify product offerings Expand market reach Enhance sales strategies Increase customer retention Optimise pricing model 3. Customer Satisfaction Score (CSAT) Gauges customer satisfaction with products or services on a scale, typically collected through surveys
What good looks like for this metric: 75-85%
Ideas to improve this metric Enhance product quality Improve customer service Offer personalised experiences Streamline purchasing process Regularly collect feedback 4. Net Profit Margin Indicates the percentage of revenue that remains as profit after all expenses are deducted
What good looks like for this metric: 10-15%
Ideas to improve this metric Reduce operating costs Increase pricing smartly Seek lower supplier rates Boost sales volume Enhance operational efficiency 5. Employee Turnover Rate Represents the rate at which employees leave the organisation within a certain period, impacting overall performance
What good looks like for this metric: 10-15% annually
Ideas to improve this metric Foster positive work culture Improve recruitment processes Enhance employee engagement Offer competitive benefits Conduct exit interviews
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Tracking your Productivity metrics Having a plan is one thing, sticking to it is another.
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.
A tool like Tability can also help you by combining AI and goal-setting to keep you on track.
More metrics recently published We have more examples to help you below.
Planning resources OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:
Tability's check-ins will save you hours and increase transparency
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