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Warehouse Operations metrics and KPIs

What are Warehouse Operations metrics?

Crafting the perfect Warehouse Operations metrics can feel overwhelming, particularly when you're juggling daily responsibilities. That's why we've put together a collection of examples to spark your inspiration.

Transfer these examples to your app of choice, or opt for Tability to help keep you on track.

Find Warehouse Operations metrics with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI metrics generator below to generate your own strategies.

Examples of Warehouse Operations metrics and KPIs

Metrics for Accuracy in Multiple Warehouses

  • 1. Inventory Accuracy Rate

    Measures the percentage of inventory records that match the physical count

    What good looks like for this metric: Typically around 95-99%

    Ideas to improve this metric
    • Implement regular cycle counts
    • Enhance employee training programmes
    • Utilise an automated inventory management system
    • Conduct root cause analysis on discrepancies
    • Improve data entry processes

  • 2. Shrinkage Rate

    Quantifies the loss of inventory due to factors like theft, damage, or miscounting

    What good looks like for this metric: Typically around 1-3%

    Ideas to improve this metric
    • Strengthen security measures
    • Improve inventory handling practices
    • Conduct regular audits
    • Implement loss prevention policies
    • Enhance employee accountability

  • 3. Order Fulfilment Accuracy

    Tracks the percentage of orders correctly picked, packed, and shipped without mistakes

    What good looks like for this metric: Typically around 95-99%

    Ideas to improve this metric
    • Enhance order verification processes
    • Invest in pick-to-light or voice picking technology
    • Regularly train order fulfilment staff
    • Implement barcode scanning processes
    • Regularly audit orders

  • 4. Stockout Rate

    Indicates the percentage of items not available when needed

    What good looks like for this metric: Typically below 5%

    Ideas to improve this metric
    • Optimise forecast and demand planning
    • Improve supplier relationships
    • Conduct regular stock level assessments
    • Utilise just-in-time replenishment
    • Implement safety stock levels

  • 5. Turnover Rate

    Measures how quickly inventory is sold and replaced over a period

    What good looks like for this metric: Varies by industry; generally higher is better

    Ideas to improve this metric
    • Enhance inventory management practices
    • Conduct market trend analysis
    • Optimise pricing strategies
    • Improve demand forecasting accuracy
    • Regularly review slow-moving inventory
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Implement these metrics

Tracking your Warehouse Operations metrics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More metrics recently published

We have more examples to help you below.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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