OKR template to boost audience loyalty and brand affiliation
Your OKR template
Another crucial part of the OKR is boosting customer retention by 15%. This involves fostering a sense of belonging among customers by offering exclusive deals or discounts to the recurring ones. Additionally, a keen focus is required to improve post-purchase customer service and introducing robust customer loyalty programs.
A substantial facet of this OKR remains anchored on improving the perception of the brand in the customers' minds, eliciting a 20% improvement to be specific. The means to achieving this end encompass delivering quality customer service experiences, initiating positive and interactive social media campaigns, and focusing on customer satisfaction strategies.
The overall objective of the OKR is to increase audience loyalty and brand affiliation, which will be achieved by undertaking various initiatives. They form a roadmap for creating a strong connection with the audience and improving their perception of the brand, resulting in a higher customer retention rate and positive brand sentiment.
ObjectiveBoost audience loyalty and brand affiliation
KROrganize and execute 3 audience-engaging activities that reinforces brand loyalty- KRIncrease repeat customer rate by 15%
Offer exclusive deals or discounts for returning customers- Implement a customer loyalty rewards program
- Enhance post-purchase communication and customer service
- KRAchieve a 20% increase in positive brand sentiment analysis results
- Improve and maintain high-quality customer service interactions
- Launch a positive, engaging social media marketing campaign
- Develop and implement a strong customer satisfaction survey strategy
How to edit and track OKRs with Tability
You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.
Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.
With Tability you can:
- Use AI to draft a complete set of OKRs in seconds
- Connect your OKRs and team goals to your project
- Automate reporting with integrations and built-in dashboard
Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.
The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.
Step 1. Sign up for a free Tability account
Go tohttps://tability.app/signup and create your account (it's free!)
Step 2. Create a plan
Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.
Step 3. Use the magic importer
Click on Use magic import to open up the Magic Import modal.
Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.
Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!
Now, just click on Import from text and let the magic happen.
Once your example is in the plan editor, you will be able to:
- Edit the objectives, key results, and tasks
- Click on the target 0 → 100% to set better target
- Use the tips and the AI to refine your goals
Step 4. Publish your plan
Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.
From there you will have access to all the features that will help you and your team save hours with OKR reporting.
- 10+ built-in dashboards to visualise progress on your goals
- Weekly reminders, data connectors, and smart notifications
- 9 views to map OKRs to strategic projects
- Strategy map to align teams at scale