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tability.ioWhat are Quality OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.
We have curated a selection of OKR examples specifically for Quality to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Quality OKRs examples
You'll find below a list of Objectives and Key Results templates for Quality. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to efficiently prepare a comprehensive Quality Management System (QMS)
ObjectiveEfficiently prepare a comprehensive Quality Management System (QMS)
KRTrain 90% of the team on the newly prepared QMS within the deadline
Identify and enroll team members for the QMS training- Coordinate the training schedule with the QMS trainer
- Monitor progress and ensure participants meet the deadline
- KRConduct a thorough review of existing processes and identify improvements by 25%
- Develop a strategy to implement 25% process improvements
- Compile a list of current operational processes
- Analyze each process for potential improvements
- KRDraft, edit, and finalize QMS documents with zero errors
- Draft initial QMS documents emphasizing on accuracy and comprehensiveness
- Proofread for errors, finalize and approve QMS documents
- Thoroughly review and edit drafted documents meticulously
OKRs to streamline quality control process
- ObjectiveStreamline quality control process
- KRImplement a digital QC tracking system by 30% project completion
- Train staff on new software usage
- Research and select suitable digital QC tracking software
- Develop an implementation plan, set up and test the system
- KRImprove speed of QC process by 15%
- Provide training to enhance team proficiency
- Streamline QC procedures for efficiency
- Implement automation in repetitive QC steps
- KRDecrease QC-related errors by 20%
- Implement regular training programs to boost QC team skill levels
- Introduce advanced QA/QC software for error reduction
- Regularly update QC protocols and checklists
OKRs to uphold exceptional quality in 95% of response communications
- ObjectiveUphold exceptional quality in 95% of response communications
- KREnhance feedback loops for continuous evaluation and absolute adherence to quality standards
- Conduct regular staff training on evaluation processes and quality standards
- Implement real-time feedback mechanisms for immediate corrective action
- Develop a robust system for tracking and reporting quality metrics
- KRImplement and maintain robust quality control checks to catch errors pre-deployment
- Conduct regular training on quality control procedures for the team
- Establish a system to regularly review and update quality control measures
- Develop a detailed checklist for pre-deployment quality control checks
- KRTrain customer service team on quality guidelines to decrease non-compliant replies by 30%
- Develop a comprehensive training module on quality guidelines
- Schedule regular training sessions for the service team
- Implement a system to monitor and grade replies
OKRs to enhance product quality and shipment speed
- ObjectiveEnhance product quality and shipment speed
- KRIncrease shipping speed by 15% through operational efficiencies
- Assess and eliminate bottlenecks in the delivery process
- Implement automated packaging systems to minimize processing time
- Prioritize streamlined routing in distribution centers
- KRImplement quality control system to decrease customer returns by 10%
- Develop and implement selected quality control system
- Research and identify effective quality control systems
- Track, analyze, and adjust system based on results
- KRReduce product defect rates by 20% through improvement initiatives
- Invest in superior raw materials for product creation
- Train production staff on improved manufacturing techniques
- Implement rigorous quality control checks in the production process
OKRs to ensure complete quality documentation for all factory hardware
- ObjectiveEnsure complete quality documentation for all factory hardware
- KRImplement a regular document review process covering all hardware within the quarter
- Schedule regular review sessions
- Assign responsibilities to the review team
- Develop a checklist for the hardware document review
- KRVerify current documentation for 100% of hardware equipment within two weeks
- Obtain and review current documentation
- Ensure documents cover entire hardware inventory
- Identify all existing hardware equipment
- KRCorrect and update 100% of identified outdated or inaccurate hardware quality documents
- Update and verify all corrected documents
- Identify all outdated or inaccurate hardware quality documents
- Correct inaccuracies in the identified documents
OKRs to implement controls within the quality department
- ObjectiveImplement controls within the quality department
- KRDevelop and document quality control procedures by 30% end of next quarter
- Implement and revise procedures until 30% improvement is achieved
- Research current industry best practices for quality control procedures
- Create draft of quality control procedures document
- KRAchieve a 10% reduction in quality defects because of new control measures
- Regularly monitor and assess product quality
- Implement stringent and comprehensive quality control measures
- Train employees on the improved control measures
- KRTrain 75% of department staff on the newly implemented control measures
- Identify the staff members requiring training
- Schedule training sessions for identified staff
- Monitor and record training progress
OKRs to ensure timely delivery of superior quality projects
- ObjectiveEnsure timely delivery of superior quality projects
- KRDecrease project deadline overruns by 50%
- Strengthen communication and coordination among teams
- Implement effective project management tools and methodologies
- Regularly monitor and track project progress
- KRImplement a streamlined project management system to improve efficiency by 30%
- Train staff on the new system for uniform implementation
- Research and select a streamlined project management system
- Evaluate current project management procedures for inefficiencies
- KREnsure 100% adherence to established project quality standards
- Train team in quality standards enforcement
- Implement regular quality checks and audits
- Regularly review project to verify adherence to quality standards
OKRs to enhance product and component Quality, Security, & Performance
- ObjectiveEnhance product and component Quality, Security, & Performance
- KRImprove product performance by reducing load time by 15%
- Optimize graphics and frontend components to speed up rendering
- Implement efficient algorithms to make the software more effective
- Upgrade server resources to enhance load capacity and speed
- KRIncrease test coverage of products by 20% to retain quality
- Develop robust test cases for these identified areas
- Identify areas of product with low or no test coverage
- Implement these tests and analyze test coverage results
- KRImplement a two-step verification process to enhance security by 30%
- Select and purchase a suitable verification system
- Research secure two-step verification options
- Train staff on new verification processes
OKRs to enhance Quality Assurance automation capacity
- ObjectiveEnhance Quality Assurance automation capacity
- KRImplement automation for at least 70% of previously manually tested scenarios
- Identify primary scenarios for automated testing
- Evaluate automation coverage and effectiveness
- Develop and implement automation scripts
- KRAchieve 80% pass rate for all new automated test scripts
- Implement rigorous script debugging and revision process
- Develop comprehensive and effective automated test scripts
- Train team members on standard script writing
- KRIncrease automation coverage by 30% across all project modules
- Develop and implement automation scripts for these areas
- Monitor and assess the increase in automation coverage
- Identify areas with low automation within project modules
OKRs to enhance quality control testing effectiveness
- ObjectiveEnhance quality control testing effectiveness
- KRDecrease defects found post-release by 20%
- Incorporate more rigorous beta testing phases
- Improve training for software developers
- Implement thorough quality assurance procedures
- KRInitiate 100% of staff into new quality-control training program
- Create an informative and engaging training schedule
- Identify and list all staff requiring the new training
- Begin rollout of quality-control training to all staff
- KRIncrease test coverage rate to 90%
- Identify areas of the code lacking sufficient testing
- Implement and regularly update tests to maintain coverage
- Develop comprehensive, relevant tests for those areas
How to write your own Quality OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Quality OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Quality OKRs
The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Quality OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to achieve 70 and above scores to graduate successfully
- OKRs to increase visibility and knowledge of our brand
- OKRs to enhance and refine my communication skills
- OKRs to enhance effectiveness of ITSM help desk operations
- OKRs to increase organic website traffic by 25%
- OKRs to promote and cultivate a diverse and inclusive workplace culture