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tability.ioWhat are Quality Control OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.
We have curated a selection of OKR examples specifically for Quality Control to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Quality Control OKRs examples
You will find in the next section many different Quality Control Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to streamline quality control process
ObjectiveStreamline quality control process
KRImplement a digital QC tracking system by 30% project completion
Train staff on new software usage- Research and select suitable digital QC tracking software
- Develop an implementation plan, set up and test the system
- KRImprove speed of QC process by 15%
- Provide training to enhance team proficiency
- Streamline QC procedures for efficiency
- Implement automation in repetitive QC steps
- KRDecrease QC-related errors by 20%
- Implement regular training programs to boost QC team skill levels
- Introduce advanced QA/QC software for error reduction
- Regularly update QC protocols and checklists
OKRs to enhance architectural vision and delivery quality
- ObjectiveEnhance architectural vision and delivery quality
- KRAchieve 90% client satisfaction rating for completed architectural projects
- Foster open communication for client queries
- Regularly monitor and evaluate client satisfaction
- Implement client feedback in final project designs
- KRIncrease departmental collaboration on innovative design concepts
- Create shared online platform for design ideas discussion
- Establish interdisciplinary project teams for innovation design
- Implement regular brainstorming sessions across different departments
- KRImplement 2 new quality control measures to optimize project delivery
- Research effective quality control methods to address deficiencies
- Identify two deficiencies in the current project delivery process
- Develop and implement quality control measures based on research
OKRs to enhance product quality and shipment speed
- ObjectiveEnhance product quality and shipment speed
- KRIncrease shipping speed by 15% through operational efficiencies
- Assess and eliminate bottlenecks in the delivery process
- Implement automated packaging systems to minimize processing time
- Prioritize streamlined routing in distribution centers
- KRImplement quality control system to decrease customer returns by 10%
- Develop and implement selected quality control system
- Research and identify effective quality control systems
- Track, analyze, and adjust system based on results
- KRReduce product defect rates by 20% through improvement initiatives
- Invest in superior raw materials for product creation
- Train production staff on improved manufacturing techniques
- Implement rigorous quality control checks in the production process
OKRs to enhance quality control testing effectiveness
- ObjectiveEnhance quality control testing effectiveness
- KRDecrease defects found post-release by 20%
- Incorporate more rigorous beta testing phases
- Improve training for software developers
- Implement thorough quality assurance procedures
- KRInitiate 100% of staff into new quality-control training program
- Create an informative and engaging training schedule
- Identify and list all staff requiring the new training
- Begin rollout of quality-control training to all staff
- KRIncrease test coverage rate to 90%
- Identify areas of the code lacking sufficient testing
- Implement and regularly update tests to maintain coverage
- Develop comprehensive, relevant tests for those areas
OKRs to enhance production quality to reduce issue occurrence
- ObjectiveEnhance production quality to reduce issue occurrence
- KRIncrease testing coverage by 25% to identify pending issues
- Identify areas with lacking testing coverage immediately
- Prioritize testing the system functionalities more rigorously
- Allocate additional resources to expand testing protocols
- KRConduct two production quality control trainings for staff
- Develop detailed, engaging training materials for both sessions
- Identify relevant topics for two production quality control trainings
- Schedule and carry out the two training sessions
- KRReduce production defect rate by 15% through process optimization
- Monitor, evaluate the new process's performance regularly
- Implement targeted changes to optimize efficiency and quality
- Analyze existing production process for potential areas of improvement
OKRs to enhance quality control to bolster cash flow
- ObjectiveEnhance quality control to bolster cash flow
- KRDecrease product defect rate by 15% through stringent quality checks
- Implement stringent quality control checks in the production process
- Regularly monitor and refine quality protocols
- Train staff on improved quality assurance practices
- KRIncrease customer retention by 10% via improved product quality
- Train staff on product quality commitment and its importance
- Gather regular customer feedback on product improvements
- Implement rigorous testing protocols to enhance product quality
- KRReduce quality-related returns by 20%, saving operational costs
- Implement stricter quality control checks on all products
- Establish a robust customer feedback mechanism
- Train staff in identifying and correcting potential issues
OKRs to successfully complete the new server build assessment
- ObjectiveSuccessfully complete the new server build assessment
- KRDevelop a comprehensive project plan with assigned responsibilities by week two
- Assign individual responsibilities for each task
- Identify key project objectives and deliverables
- Finalize project plan by week two
- KRAchieve 90% completion of the server build within established project timelines
- KRTest the built server rigorously ensuring less than 2% error rate
- Conduct comprehensive functionality tests on the server
- Evaluate error rate to ensure it's below 2%
- Make necessary adjustments to reduce errors
OKRs to improve overall customer satisfaction
- ObjectiveImprove overall customer satisfaction
- KRIncrease positive feedback response rate by 20%
- Send follow-up reminders to non-respondents
- Offer incentives for completing feedback surveys
- Develop a short, engaging feedback form for customers
- KRImplement response strategy for all negative reviews within 48 hours
- Delegate review responses to team members
- Design a standard reply for all negative reviews
- Monitor reviews and response times daily
- KRDecrease negative reviews by 15%
- Initiate a customer feedback follow-up system to resolve issues promptly
- Improve customer service training for better customer interactions
- Implement strict quality control measures for products
OKRs to enhance efficiency in printing production lineup
- ObjectiveEnhance efficiency in printing production lineup
- KRReduce printing error rate by 10% through quality control procedures
- Regularly update printer software and drivers
- Train staff on correct printing procedures
- Implement regular checks and maintenance of printers
- KRDecrease production turnaround time by 7% via improved supply chain management
- Implement real-time tracking for supply chain efficiency
- Provide staff training for efficient inventory management
- Streamline procurement processes to reduce lead times
- KRIncrease throughput by 15% using optimized workflow management
- Identify current bottlenecks in the operation workflow
- Implement an automated workflow management system
- Train staff on optimized workflow best practices
OKRs to increase the customer return rate
- ObjectiveIncrease the customer return rate
- KRGrow repeat customer base by 15% through personalized promotional deals
- Identify top-selling products for personalized deal targeting
- Implement a customer loyalty program with exclusive deals
- Analyze customer buying habits to offer tailored promotions
- KRBoost customer satisfaction score by 20% to encourage repeat purchases
- Improve product quality based on customer feedback
- Offer regular deals or loyalty incentives
- Implement customer service training for staff members
- KRReduce the product return rate by 10% by improving product quality control
- Train staff regularly on quality control procedures and standards
- Implement thorough testing protocols for all product manufacturing stages
- Regularly review and update quality control measures
How to write your own Quality Control OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Quality Control OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Quality Control OKRs
The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Quality Control OKR templates
We have more templates to help you draft your team goals and OKRs.