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What are Quality Management OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.
We have curated a selection of OKR examples specifically for Quality Management to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Quality Management OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Quality Management OKRs examples
You will find in the next section many different Quality Management Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to efficiently prepare a comprehensive Quality Management System (QMS)
ObjectiveEfficiently prepare a comprehensive Quality Management System (QMS)
KRTrain 90% of the team on the newly prepared QMS within the deadline
Identify and enroll team members for the QMS training- Coordinate the training schedule with the QMS trainer
- Monitor progress and ensure participants meet the deadline
- KRConduct a thorough review of existing processes and identify improvements by 25%
- Develop a strategy to implement 25% process improvements
- Compile a list of current operational processes
- Analyze each process for potential improvements
- KRDraft, edit, and finalize QMS documents with zero errors
- Draft initial QMS documents emphasizing on accuracy and comprehensiveness
- Proofread for errors, finalize and approve QMS documents
- Thoroughly review and edit drafted documents meticulously
OKRs to establish a beneficial Quality Management (QM) system for the company
- ObjectiveEstablish a beneficial Quality Management (QM) system for the company
- KRImplement a QM system in 3 departments, improving process efficiency by 20%
- Monitor and improve process efficiency by 20%
- Implement QM system across identified departments
- Identify three departments suitable for QM system implementation
- KRIncrease the customer satisfaction rate by 25% using QM system feedback implementation
- Implement customer feedback from QM system into service improvements
- Regularly review and update QM system based on feedback
- Train staff on customer service based on QM feedback
- KRTrain 60% of staff on QM procedures to reduce operational errors by 15%
- Implement comprehensive QM training procedures
- Identify 60% of staff to participate in QM training
- Monitor and measure reduction in operational errors
OKRs to enhance quality in document management processes
- ObjectiveEnhance quality in document management processes
- KRReduce document-related errors by 30% through implementing quality controls
- Implement thorough document review procedures for error identification
- Introduce an effective quality control system in the workflow
- Conduct regular training sessions for staff on document accuracy
- KRTrain 90% of staff in new document management practices to ensure standardization
- Monitor and confirm staff training completion
- Identify relevant staff for document management training
- Arrange training sessions on new practices
- KRStreamline 25% of existing document flows for improved efficiency by end of quarter
- Develop and implement strategies to improve identified processes
- Monitor and evaluate efficiency improvements
- Identify and analyze current document flows for inefficiencies
OKRs to deliver high-quality project within agreed timeframe
- ObjectiveDeliver high-quality project within agreed timeframe
- KRConduct thorough quality audits biweekly to maintain zero critical issues
- Review audit findings and address identified issues
- Implement solutions and ensure no critical issues
- Schedule biweekly audits for monitoring system quality
- KRAchieve weekly milestone targets on schedule 100% of the time
- Break down complex tasks into manageable actions for daily execution
- Dedicate specific hours daily to solely focus on milestone-related tasks
- Prioritize tasks based on deadline, not on ease or personal preference
- KRAttain minimum 90% acceptance rate on first completion of tasks
- Improve work comprehension through training sessions
- Iteratively monitor and adjust task execution strategies
- Schedule regular feedback and improvement discussions
OKRs to identify the most efficient lifecycle management tools
- ObjectiveIdentify the most efficient lifecycle management tools
- KRConduct interviews with 5 users of each shortlisted tool for firsthand reviews
- Prepare thoughtful, relevant interview questions
- Schedule and conduct user interviews
- Identify and contact 5 users from each shortlisted tool
- KREvaluate at least 10 different lifecycle management tools by end of quarter
- Research and assess each tool's functionalities
- Identify potential lifecycle management tools to evaluate
- Compile findings and make recommendations
- KRPresent a detailed comparative report highlighting top 3 tools based on predefined parameters
- Analyze and compare the functionality of each tool
- Identify top three tools based on predefined parameters
- Compile a detailed comparative report for presentation
OKRs to enhance data governance maturity with metadata and quality management
- ObjectiveEnhance data governance maturity with metadata and quality management
- KRImplement an enterprise-wide metadata management strategy in 75% of departments
- Train department leads on the new metadata strategy implementation
- Develop custom metadata strategy tailored to departmental needs
- Identify key departments requiring metadata management strategy
- KRDecrease data-related issues by 30% through improved data quality measures
- Incorporate advanced data quality check software
- Implement a rigorous data validation process
- Offer periodic training on data management best practices
- KRTrain 80% of the team on data governance and quality management concepts
- Identify team members requiring data governance training
- Conduct quality management training sessions
- Schedule training on data governance concepts
OKRs to drive improvement in overall product quality
- ObjectiveDrive improvement in overall product quality
- KRIncrease customer satisfaction score to above 90% through enhanced quality management systems
- Establish a comprehensive customer feedback system
- Implement regular training for quality management techniques
- Analyze and improve existing quality control procedures
- KRReduce manufacturing defects by 15% through process optimisation
- Review and improve quality control procedures
- Implement regular machine maintenance to enhance performance
- Train staff on optimized production techniques
- KRImplement 3 new quality assurance protocols to improve adherence to regulatory standards
- Identify gaps/weaknesses in current quality assurance protocols
- Conduct training session to implement new protocols
- Develop 3 new protocols addressing identified gaps
OKRs to enhance release quality and punctuality
- ObjectiveEnhance release quality and punctuality
- KRReduce the number of defects at release by 25%
- Conduct regular training sessions for technical staff
- Enhance the product development process for fewer mistakes
- Implement rigorous quality assurance checks prior to release
- KRIncrease beta testing satisfaction score by 15%
- Improve communication with beta testers about updates and bug fixes
- Implement user suggestions to make products more user-friendly
- Develop a rewards system to incentivize participation and feedback
- KRDeliver all project milestones 5 days before the due date
- Enhance team efficiency with task management tools to meet early deadlines
- Start planning and organizing tasks five days ahead of initial schedule
- Consistently review project progress to anticipate any potential delays
OKRs to ensure timely delivery of superior quality projects
- ObjectiveEnsure timely delivery of superior quality projects
- KRDecrease project deadline overruns by 50%
- Strengthen communication and coordination among teams
- Implement effective project management tools and methodologies
- Regularly monitor and track project progress
- KRImplement a streamlined project management system to improve efficiency by 30%
- Train staff on the new system for uniform implementation
- Research and select a streamlined project management system
- Evaluate current project management procedures for inefficiencies
- KREnsure 100% adherence to established project quality standards
- Train team in quality standards enforcement
- Implement regular quality checks and audits
- Regularly review project to verify adherence to quality standards
OKRs to improve risk management in the editorial department
- ObjectiveImprove risk management in the editorial department
- KRConduct training on risk management for 100% of the editorial staff
- Schedule a suitable training date for editorial staff
- Communicate training details and expectations to staff
- Identify a risk management expert for training session
- KRReduce errors within outgoing pieces by 30% through stringent quality control measures
- Regularly review and improve quality control processes
- Implement comprehensive training in quality control techniques
- Develop a detailed checklist to inspect outgoing pieces
- KRImplement a comprehensive risk assessment tool by end of the quarter
- Assign development team to create the tool
- Plan tests to evaluate tool efficacy
- Identify necessary features for the risk assessment tool
Quality Management OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Quality Management OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to enhance interaction and engagement on our social media platforms
- OKRs to improve customer response time and service quality
- OKRs to enhance the ticket creation process using the right record producer
- OKRs to significantly boost the volume of lead generation
- OKRs to boost organic customer engagement and reach on social media
- OKRs to enhance effectiveness of response processes for security incidents