OKR template to reduce 90 days past due balances

public-lib · Published 2 months ago

This OKR aims to reduce balances that are over 90 days past due. One of the objectives includes decreasing overdue accounts by 20% through various initiatives like implementing strict follow-up procedures for late payments, applying advanced debt tracking software, and enhancing debt collection training for the team.

Another objective in this OKR involves implementing an automatic payment reminder system to reduce late payments by a target of 30%. This will be achieved by integrating selected software with the current payment system, researching the best software for automatic reminders, and continually monitoring and adjusting the settings of this reminder system.

Another important part of this OKR focuses on improving on-time payments via customer education. The goal is to have a 15% improvement in on-time payments, which will be strongly influenced by various customer education campaigns such as virtual workshops, informative materials, and email and social media campaigns.

Overall, this OKR looks to achieve significant improvement in reducing overdue balances, enhancing payment practices, and promoting on-time payments by focusing on system improvements and customer education.
  • ObjectiveReduce 90 days past due balances
  • Key ResultDecrease overdue accounts by 20% through improved debt collection strategies
  • TaskImplement strict follow-up procedures for late payments
  • TaskAdopt advanced debt tracking software
  • TaskEnhance debt collection training for team
  • Key ResultImplement automatic payment reminders, reducing late payments by 30%
  • TaskIntegrate selected software with current payment system
  • TaskResearch the best automatic payment reminder software
  • TaskMonitor and adjust reminder settings as needed
  • Key ResultAchieve a 15% improvement in on-time payments through customer education campaigns
  • TaskArrange virtual workshops to explain the payment procedures and deadlines
  • TaskDevelop concise educational materials on the importance of on-time payments
  • TaskImplement email and social media campaigns about timely payment benefits
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