OKR template to enhance quote follow-up process
The first key objective in enhancing the quote follow-up process is implementing a tracking system to drastically reduce any missed follow-ups. The insinuated elements for that plan involve researching and selecting a suitable tracking software, then training the team on how to use this software. Regular evaluations of the system's effectiveness are also insisted upon.
The second aim is to ensure 100% contact initiation within 48 hours of sending quotes. This goal involves setting reminders to ensure contact initiation within the aforementioned timeframe. A systematic follow-up on those reminders is required. Also, a log of all sent quotes noting both date and contact details is planned.
Objective three seeks to increase conversion rates. The conversion rate should rise by 30%, moving from simply sent quotes to finalized sales. This necessitates refining the sales copy, improving both product value presentation and customer engagement. Team training and strategy optimization are also suggested.
Each of these targets are measured quantitatively, relying on a percentage score format from 0% to 100%. The metrics clearly outline the progress and success of each objective and the overarching goal of enhancing the quote follow-up process.
The second aim is to ensure 100% contact initiation within 48 hours of sending quotes. This goal involves setting reminders to ensure contact initiation within the aforementioned timeframe. A systematic follow-up on those reminders is required. Also, a log of all sent quotes noting both date and contact details is planned.
Objective three seeks to increase conversion rates. The conversion rate should rise by 30%, moving from simply sent quotes to finalized sales. This necessitates refining the sales copy, improving both product value presentation and customer engagement. Team training and strategy optimization are also suggested.
Each of these targets are measured quantitatively, relying on a percentage score format from 0% to 100%. The metrics clearly outline the progress and success of each objective and the overarching goal of enhancing the quote follow-up process.
Enhance quote follow-up process
Implement a tracking system to reduce missed follow-ups by 50%
Train the team on using the selected software- Monitor and regularly evaluate the system's effectiveness
- Research and select a suitable tracking system software
- Initiate contact within 48 hours for 100% of sent quotes
- Set reminders to initiate contact within 48 hours
- Follow-up on reminders systematically
- Log all sent quotes with date and contact details
- Augment conversion rate by 30% from sent quotes to finalized sales
- Improve sales copy to enhance product value and customer engagement
- Train sales team to effectively close deals post-offer
- Optimize follow-up strategies for quoted customers