OKR template to boost revenue from existing customer base

public-lib · Published 7 months ago

Your OKR template

The overall objective in this OKR is to boost revenue from the existing customer base. The first outcome aims to improve the repeat purchase rate by 10% through customer service enhancement. This enhancement involves personalized customer support, a loyalty program, and post-purchase communication.

The second target is increasing the average order size by 15%. Strategic upselling, through effective training of staff, introducing tiered pricing, and implementing product bundling, will serve to reach this goal.

The third and final target is a 20% increase in referrals leading to actual sales. This involves creating and widespread promotion of a powerful incentive referral program, along with tracking its impact on sales.

The success of these targets is not based on a subjective measure, but rather quantifiable results with a score format of 'a number in percentage'.

ObjectiveBoost revenue from existing customer base
KRImprove repeat purchase rate by 10% by enhancing customer service initiatives
Offer personalized customer support for product inquiries
Introduce a loyalty program incentivizing repeat purchases
Implement post-purchase follow-up communication
KRRaise average order size by 15% through strategic upselling efforts
Train staff on effective and personalized upselling techniques
Introduce tiered pricing to incentivize higher spending
Implement product bundling to encourage larger purchases
KRImplement incentive program to increase referrals leading to actual purchases by 20%
Develop a compelling referral incentive program
Promote the referral program through various channels
Track and measure program's impact on purchases

Use in Tability

How to edit and track OKRs with Tability

You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.

Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.

With Tability you can:

Use AI to draft a complete set of OKRs in seconds
Connect your OKRs and team goals to your project
Automate reporting with integrations and built-in dashboard

Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.

The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.

Step 1. Sign up for a free Tability account

Go tohttps://tability.app/signup and create your account (it's free!)

Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Now, just click on Import from text and let the magic happen.

Once your example is in the plan editor, you will be able to:

Edit the objectives, key results, and tasks
Click on the target 0 → 100% to set better target
Use the tips and the AI to refine your goals

Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

10+ built-in dashboards to visualise progress on your goals
Weekly reminders, data connectors, and smart notifications
9 views to map OKRs to strategic projects
Strategy map to align teams at scale