OKR template to optimize onboarding process for call center recruits
Your OKR template
The OKR also focuses on ensuring all new hires complete a set project within their first week. This will involve offering the necessary resources and support to new hires and developing a tracking system to monitor project completion rates. A standard project will be created and distributed to all new hires as well.
There is a heavy emphasis on ensuring new staff members find the onboarding process satisfactory. A major objective is achieving a 95% new hire satisfaction rate. This will involve conducting satisfaction surveys after every onboarding, and addressing the received feedback in order to make necessary improvements.
Another key part of the OKR is the implementation of a more comprehensive onboarding program. This is likely to involve reviewing and amending existing practices, as well as introducing new measures that would further optimize the process. In essence, this OKR seeks to make the process smoother and more effective for the new hires and the organization as a whole.
ObjectiveOptimize onboarding process for call center recruits
KRReduce new hire training period by 15%
Develop concise, effective training materials- Streamline onboarding with a mentorship program
- Implement intensive, job-specific training sessions
- KREnsure 100% of new hires complete a capsule project within the first week
- Provide necessary resources and support to new hires
- Create a tracking system to monitor project completion
- Develop and distribute a standard capsule project for all new hires
- KRAchieve 95% new hire satisfaction with the onboarding process
- Conduct satisfaction surveys post-onboarding
- Implement a comprehensive onboarding program
- Address feedback to improve the process
How to edit and track OKRs with Tability
You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.
Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.
With Tability you can:
- Use AI to draft a complete set of OKRs in seconds
- Connect your OKRs and team goals to your project
- Automate reporting with integrations and built-in dashboard
Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.
The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.
Step 1. Sign up for a free Tability account
Go tohttps://tability.app/signup and create your account (it's free!)
Step 2. Create a plan
Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.
Step 3. Use the magic importer
Click on Use magic import to open up the Magic Import modal.
Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.
Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!
Now, just click on Import from text and let the magic happen.
Once your example is in the plan editor, you will be able to:
- Edit the objectives, key results, and tasks
- Click on the target 0 → 100% to set better target
- Use the tips and the AI to refine your goals
Step 4. Publish your plan
Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.
From there you will have access to all the features that will help you and your team save hours with OKR reporting.
- 10+ built-in dashboards to visualise progress on your goals
- Weekly reminders, data connectors, and smart notifications
- 9 views to map OKRs to strategic projects
- Strategy map to align teams at scale