OKR template to improve our delivery of results to clients
Your OKR template
The first objective will be achieved by analyzing feedback to pinpoint areas of weakness, implementing result-oriented training for customer service, and continually adjusting delivery processes. The purpose is to enhance the satisfaction of the clients, showing that their opinions matter and that the company is willing to evolve.
To achieve the second objective of on-time project completion, initiatives include reviewing project progress regularly, prioritizing jobs based on deadline and complexity, and implementing efficient project management tools. This ensures that projects are delivered timely, thereby improving client satisfaction and trust in the company's reliability.
The third objective, to reduce error rates, includes the implementation of comprehensive quality checking procedures, regular auditing, and training for the delivery team. This will allow the company to minimize mistakes and deliver high-quality results consistently, thereby enhancing client confidence.
ObjectiveImprove our delivery of results to clients
KRIncrease customer satisfaction rate by 20% through improved result delivery
Analyze feedback to identify areas needing improvement- Implement result-oriented training for customer service
- Regularly monitor and adjust delivery processes
- KRComplete 95% of projects on time without any delay
- Regularly review progress towards project deadlines
- Prioritize jobs based on deadline and complexity
- Implement efficient project management tools
- KRReduce error rates in result delivery by 15%
- Implement comprehensive quality checking procedures
- Conduct regular audits to identify problematic areas
- Provide additional training to delivery team
How to edit and track OKRs with Tability
You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.
Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.
With Tability you can:
- Use AI to draft a complete set of OKRs in seconds
- Connect your OKRs and team goals to your project
- Automate reporting with integrations and built-in dashboard
Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.
The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.
Step 1. Sign up for a free Tability account
Go tohttps://tability.app/signup and create your account (it's free!)
Step 2. Create a plan
Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.
Step 3. Use the magic importer
Click on Use magic import to open up the Magic Import modal.
Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.
Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!
Now, just click on Import from text and let the magic happen.
Once your example is in the plan editor, you will be able to:
- Edit the objectives, key results, and tasks
- Click on the target 0 → 100% to set better target
- Use the tips and the AI to refine your goals
Step 4. Publish your plan
Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.
From there you will have access to all the features that will help you and your team save hours with OKR reporting.
- 10+ built-in dashboards to visualise progress on your goals
- Weekly reminders, data connectors, and smart notifications
- 9 views to map OKRs to strategic projects
- Strategy map to align teams at scale