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tability.ioWhat are Onboarding Experience OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Onboarding Experience to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Onboarding Experience OKRs examples
You'll find below a list of Objectives and Key Results templates for Onboarding Experience. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to increase platform onboarding efficiency
- ObjectiveIncrease platform onboarding efficiency
- KRIncrease user satisfaction rating for onboarding process to 4.5 out of 5
- KRAchieve 95% completion rate for onboarding tasks
- KRDecrease average onboarding time by 10%
- KRReduce onboarding support tickets by 20% through improved self-service resources
- Implement a user-friendly FAQ page addressing common onboarding queries and concerns
- Develop video tutorials to visually guide users through the onboarding process
- Revamp knowledge base content with clear and detailed instructions for onboarding steps
- Conduct regular surveys to gather feedback and identify areas for further improvement
OKRs to boost the effectiveness of SaaS onboarding process
- ObjectiveBoost the effectiveness of SaaS onboarding process
- KRElevate customer's successful onboarding completion rate by 20%
- Introduce interactive tutorials and guides
- Implement a structured follow-up system for user assistance
- Simplify the onboarding process to decrease user confusion
- KRImprove feedback ratings on customer onboarding experience by 15%
- Implement needed improvements based on customer feedback
- Develop a comprehensive onboarding guide for new customers
- Initiate customer satisfaction surveys post-onboarding
- KRReduce the average time for onboarding completion by 30%
- Implement efficient, digital onboarding tools
- Streamline the onboarding process by removing unnecessary steps
- Offer comprehensive training for new hires
OKRs to enhance the new hire pre-onboarding experience
- ObjectiveEnhance the new hire pre-onboarding experience
- KRImplement digital automation for at least 50% of pre onboarding process
- Develop and deploy the automation processes
- Select appropriate digital automation tool or platform
- Identify which pre-onboarding processes are automatable
- KRDecrease time to complete pre-onboarding tasks by 25%
- Implement an interactive onboarding checklist for new hires
- Automate paperwork with digital forms and signatures
- Streamline pre-onboarding process by eliminating redundant steps
- KRIncrease new hire satisfaction rate post-pre onboarding to 90%
- Schedule regular check-ins with recent hires
- Enhance onboarding process based on feedback
- Implement mentorship program for all incoming hires
OKRs to enhance the recruitment and onboarding process for new hires
- ObjectiveEnhance the recruitment and onboarding process for new hires
- KRReduce average hiring time to under 30 days per role
- Increase recruitment team bandwidth for expedited interviews
- Implement efficient applicant tracking systems
- Streamline and automate the application review process
- KRAchieve 95% positive feedback rate on post-onboarding survey from new hires
- Implement regular check-ins with new hires
- Improve onboarding process based on previous feedback
- Provide effective mentoring and support to new hires
- KRIncrease new hire retention rate by 25% through improved onboarding activities
- Provide continuous feedback and support during the employee's initial period
- Implement a comprehensive, structured onboarding program for new hires
- Incorporate mentoring or buddy system to help acclimate new staff
OKRs to increase overall user acquisition
- ObjectiveIncrease overall user acquisition
- KRImplement two impactful marketing campaigns targeting potential users
- Develop two unique, impactful marketing campaigns
- Execute and monitor the effectiveness of these campaigns
- Research what marketing strategies resonate with our target users
- KRAchieve 15% growth in website registration rates
- Initiate referral programs to encourage sign-ups
- Develop compelling, targeted website content
- Implement User-friendly and quick registration processes
- KRImprove onboarding process, reducing drop-offs by 20%
- Develop engaging, streamlined onboarding materials
- Identify stages in the process with high drop-off rates
- Implement personalized, supportive follow-up communications
OKRs to launch MVP to our first 1,000 users
- ObjectiveLaunch MVP to our first 1,000 users
- KRImplement a user onboarding process that converts 50% of users
- Evaluate and improve process using user feedback
- Develop engaging and interactive onboarding tutorials
- Personalize user experience based on initial interactions
- KRDevelop and finalize MVP with all key features in place
- Test, evaluate and finalize MVP
- Draft a development timeline and assign responsibilities
- Identify key features necessary for MVP development
- KRSecure 2,000 downloads to ensure reaching our target of 1,000 active users
- Implement an aggressive digital marketing strategy
- Offer incentives for initial downloads
- Collaborate with influencers for promotion
How to write your own Onboarding Experience OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Onboarding Experience OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Onboarding Experience OKRs
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Onboarding Experience OKR templates
We have more templates to help you draft your team goals and OKRs.
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