7 customisable OKR examples for Operational Excellence Team

What are Operational Excellence Team OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.

We've tailored a list of OKRs examples for Operational Excellence Team to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Operational Excellence Team OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Our customisable Operational Excellence Team OKRs examples

We've added many examples of Operational Excellence Team Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

1OKRs to implement operational excellence in product development

  • ObjectiveImplement operational excellence in product development
  • Key ResultTrain 100% of development team on Lean Six Sigma tools by quarter end
  • TaskProvide training material to all team members
  • TaskSchedule Lean Six Sigma training sessions for the team
  • TaskConfirm all team members complete the training
  • Key ResultReduce product development cycle time by 20%
  • TaskProvide employee training on rapid prototyping techniques
  • TaskImplement efficient project management methodologies
  • TaskStreamline approval processes and eliminate unnecessary steps
  • Key ResultIntroduce 3 new metrics to monitor operational efficiency in product development process
  • TaskImplement tracking systems for chosen metrics
  • TaskIdentify potential metrics for tracking operational efficiency
  • TaskTrain team on understanding and utilizing new metrics

2OKRs to achieve operational excellence across all business areas

  • ObjectiveAchieve operational excellence across all business areas
  • Key ResultImprove process output by accelerating workflow speed by 20%
  • TaskImplement automated systems to streamline operations
  • TaskAnalyze current workflow to identify bottlenecks and delays
  • TaskTrain staff on efficiency improving strategies
  • Key ResultEnhance employee productivity by providing training, aiming for 90% completion
  • TaskMonitor and report the training completion rate continuously
  • TaskConduct regular training sessions for all levels of employees
  • TaskIdentify necessary training programs for different job roles
  • Key ResultIncrease efficiency by reducing operational errors by 15%
  • TaskIntroduce automated systems for high-error processes
  • TaskContinually review and improve current procedures
  • TaskImplement training programs focusing on reducing operational mistakes

3OKRs to implement automation and simplify processes through expertise

  • ObjectiveImplement automation and simplify processes through expertise
  • Key ResultIdentify and design simplification of 3 key operational processes by quarter end
  • TaskSelect three key processes for simplification
  • TaskAssess current operational processes to identify complexity
  • TaskCraft simplification plan for these processes
  • Key ResultShare knowledge through conducting 2 workshops on automation to the team to enhance expertise
  • TaskSchedule and conduct the two automation workshops
  • TaskPrepare comprehensive and engaging workshop materials
  • TaskDetermine relevant automation topics to cover in workshops
  • Key ResultDevelop and integrate automation into 2 identified processes to increase efficiency by 30%
  • TaskDesign and develop automation for these processes
  • TaskIdentify suitable processes which will benefit from automation
  • TaskImplement and integrate developed automation

4OKRs to boost sales operations by advancing customer satisfaction, innovation, and operational excellence

  • ObjectiveBoost sales operations by advancing customer satisfaction, innovation, and operational excellence
  • Key ResultImplement 2 new innovative strategies to optimize sales procedures
  • TaskResearch emerging sales strategies in our industry
  • TaskDevelop and document two new optimized sales procedures
  • TaskTrain the sales team on newly implemented strategies
  • Key ResultReduce operational inefficiencies by 10% through data-driven action plans
  • TaskAnalyze current operational data to identify inefficiencies
  • TaskDevelop data-driven action plans targeting identified areas
  • TaskImplement action plans and monitor progress regularly
  • Key ResultAttain a 15% increase in positive customer feedback on sales service
  • TaskInitiate a customer feedback improvement plan
  • TaskEnhance the post-sale follow-up process
  • TaskImplement comprehensive sales representative training program

5OKRs to elevate operational excellence and customer experience

  • ObjectiveElevate operational excellence and customer experience
  • Key ResultIncrease customer satisfaction scores by a minimum of 15%
  • TaskImplement thorough, user-friendly customer service training for all staff members
  • TaskInformation gathering - Survey customers to identify common satisfaction issues
  • TaskDevelop an effective customer loyalty program with exclusive benefits
  • Key ResultImplement at least 2 new process improvements, increasing efficiency by 10%
  • TaskIdentify areas in the workflow that require improvements
  • TaskCreate and implement 2 new efficient strategies
  • TaskMonitor and measure efficiency increases
  • Key ResultReduce product delivery time by 20% within the quarter
  • TaskImplement more efficient packaging methods
  • TaskStreamline the order fulfillment process
  • TaskEnhance courier partnerships for expedited delivery

6OKRs to establish a comprehensive Operational Excellence Program

  • ObjectiveEstablish a comprehensive Operational Excellence Program
  • Key ResultAchieve a 15% increase in overall operational efficiency metrics by quarter end
  • TaskTrain workforce in lean management for optimized performance
  • TaskImplement technological upgrades to optimize production processes
  • TaskRegularly review and streamline workflow processes
  • Key ResultIdentify and document 20 potential business processes for optimization
  • TaskPrioritize processes for potential optimization
  • TaskReview existing operations and identify 20 optimization possibilities
  • TaskDocument each process in detail, noting inefficiencies
  • Key ResultImplement operational improvements in at least 5 identified business processes
  • TaskDevelop strategies for operational enhancements
  • TaskIdentify 5 business processes needing improvement
  • TaskImplement improved processes in those identified areas

7OKRs to enhance customer satisfaction and operational excellence in sales operations

  • ObjectiveEnhance customer satisfaction and operational excellence in sales operations
  • Key ResultImplement at least two new initiatives for improving operational efficiency
  • TaskImplement and evaluate selected initiatives
  • TaskIdentify areas of operations that need improvement
  • TaskResearch and design potential efficiency initiatives
  • Key ResultReduce operational errors in sales processes by 15%
  • TaskDevelop real-time monitoring system for sales operations
  • TaskImplement comprehensive training for sales team on best practices
  • TaskPerform routine audits to identify possible mistakes
  • Key ResultAchieve a 10% increase in positive customer satisfaction survey responses
  • TaskImplement regular customer service training for all staff
  • TaskDevelop an incentive program for positive survey completion
  • TaskIntroduce a post-service follow-up system to address issues

Operational Excellence Team OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Operational Excellence Team OKRs in a strategy map

OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Operational Excellence Team OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

What's next? Try Tability's goal-setting AI

You can create an iterate on your OKRs using Tability's unique goal-setting AI.

Watch the demo below, then hop on the platform for a free trial.

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