The strategy titled "Preparing for go live" ensures a smooth and successful deployment of a project by incorporating three main approaches. Initially, a comprehensive review is conducted where the entire team gathers to review the project scope and objectives, ensuring alignment. This includes creating a detailed checklist of tasks, thorough system testing, obtaining necessary approvals, and preparing fallback plans for unforeseen issues.
Effective stakeholder engagement and communication are vital. This involves crafting a detailed communication plan, notifying stakeholders about go-live dates, providing regular updates, and preparing customer support teams. Training materials are distributed, and helpdesk support is organized to handle potential issues.
Post-go-live monitoring and support involve establishing systems to track performance, ensuring 24/7 support, and addressing user feedback promptly. Regular meetings are held to analyze progress, and any issues are documented. Successes are celebrated to recognize team contributions.
The strategies
⛳️ Strategy 1: Conduct a comprehensive review
- Gather all relevant team members for a pre-go-live meeting
- Review project scope and objectives to ensure alignment
- Create a detailed checklist of all tasks and deliverables
- Perform thorough testing of all systems and components
- Ensure all necessary approvals and sign-offs are obtained
- Review and update documentation, user guides, and FAQs
- Schedule a final quality assurance review
- Identify and mitigate any potential risks or issues
- Ensure all team members are aware of their roles during go-live
- Prepare a fallback plan in case of unforeseen issues
⛳️ Strategy 2: Engage stakeholders and communicate effectively
- Create a detailed communication plan outlining key messages and audiences
- Notify all stakeholders of the go-live date and expectations
- Provide regular updates and progress reports leading up to go-live
- Ensure that customer support teams are informed and prepared
- Distribute training materials and host training sessions for end-users
- Set up a dedicated helpdesk or support channel for go-live day
- Prepare communication templates for potential issues
- Ensure project information is easily accessible to all stakeholders
- Schedule a post-go-live feedback session
- Maintain clear and open communication throughout the entire process
⛳️ Strategy 3: Monitor and support post-go-live
- Establish a monitoring system to track performance and issues
- Ensure dedicated support is available 24/7 during the initial period
- Create a post-go-live support plan with clear escalation paths
- Monitor user feedback and address any concerns promptly
- Schedule regular status meetings to discuss progress and issues
- Analyse system performance and make necessary adjustments
- Document any issues and their resolutions for future reference
- Ensure all team members are aware of their ongoing responsibilities
- Update project documentation based on post-go-live experiences
- Celebrate successes and recognise team members’ contributions
Bringing accountability to your strategy
It's one thing to have a plan, it's another to stick to it. We hope that the examples above will help you get started with your own strategy, but we also know that it's easy to get lost in the day-to-day effort.
That's why we built Tability: to help you track your progress, keep your team aligned, and make sure you're always moving in the right direction.
Give it a try and see how it can help you bring accountability to your strategy.
