2 strategies and tactics for Go Live

What is a Go Live strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Finding the right Go Live strategy can seem daunting, particularly when you're focused on your daily workload. For this reason, we've compiled a selection of examples to fuel your inspiration.

Transfer these examples to your app of choice, or opt for Tability to help keep you on track.

Building your own Go Live strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Go Live strategy examples

We've added many examples of Go Live tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for preparing for go live

  • ⛳️ Strategy 1: Conduct a comprehensive review

    • Gather all relevant team members for a pre-go-live meeting
    • Review project scope and objectives to ensure alignment
    • Create a detailed checklist of all tasks and deliverables
    • Perform thorough testing of all systems and components
    • Ensure all necessary approvals and sign-offs are obtained
    • Review and update documentation, user guides, and FAQs
    • Schedule a final quality assurance review
    • Identify and mitigate any potential risks or issues
    • Ensure all team members are aware of their roles during go-live
    • Prepare a fallback plan in case of unforeseen issues

  • ⛳️ Strategy 2: Engage stakeholders and communicate effectively

    • Create a detailed communication plan outlining key messages and audiences
    • Notify all stakeholders of the go-live date and expectations
    • Provide regular updates and progress reports leading up to go-live
    • Ensure that customer support teams are informed and prepared
    • Distribute training materials and host training sessions for end-users
    • Set up a dedicated helpdesk or support channel for go-live day
    • Prepare communication templates for potential issues
    • Ensure project information is easily accessible to all stakeholders
    • Schedule a post-go-live feedback session
    • Maintain clear and open communication throughout the entire process

  • ⛳️ Strategy 3: Monitor and support post-go-live

    • Establish a monitoring system to track performance and issues
    • Ensure dedicated support is available 24/7 during the initial period
    • Create a post-go-live support plan with clear escalation paths
    • Monitor user feedback and address any concerns promptly
    • Schedule regular status meetings to discuss progress and issues
    • Analyse system performance and make necessary adjustments
    • Document any issues and their resolutions for future reference
    • Ensure all team members are aware of their ongoing responsibilities
    • Update project documentation based on post-go-live experiences
    • Celebrate successes and recognise team members’ contributions
go-livesupportproject-managercustomer-support-agentquality-assurancecommunication
Implement these strategies

Strategies and tactics for preparing for go live: migrating accounts to new portal

  • ⛳️ Strategy 1: Conduct a thorough audit

    • Review current accounts and data integrity
    • Identify and document discrepancies in account information
    • Verify account completeness and accuracy
    • Flag accounts with incomplete or problematic data
    • Organise meetings with stakeholders to discuss audit findings
    • Compile a comprehensive audit report
    • Create a plan to address audit findings
    • Assign tasks to team members to rectify discrepancies
    • Ensure all relevant data is backed up
    • Re-audit accounts post-rectification

  • ⛳️ Strategy 2: Ensure data readiness

    • Set up data migration tools
    • Perform test migrations with sample data
    • Check data mapping and transformation accuracy
    • Conduct penetration testing to ensure data security
    • Plan for data synchronisation during the migration
    • Create a rollback plan in case of migration issues
    • Schedule data migration during off-peak hours
    • Inform users of possible downtime
    • Clear data migration logs to monitor issues
    • Validate data post-migration for consistency

  • ⛳️ Strategy 3: Train and communicate with stakeholders

    • Develop training materials for new portal features
    • Schedule training sessions for staff
    • Provide FAQs and support documents to users
    • Create an escalation path for issues
    • Send regular updates to stakeholders about go-live progress
    • Gather feedback from test users
    • Resolve any issues raised by test users promptly
    • Ensure communication channels are open and responsive
    • Activate customer support for migration queries
    • Review and update training materials based on feedback
data-migrationauditproject-managerdata-analystit-teamcustomer-support-team
Implement these strategies

Executing your Go Live strategies

Having a plan is one thing, sticking to it is another.

Setting good strategies is only the first challenge. The hard part is to avoid distractions and make sure that you commit to the plan. A simple weekly ritual will greatly increase the chances of success.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

What's next? Try Tability's goal-setting AI

You can create an iterate on your OKRs using Tability's unique goal-setting AI.

Watch the demo below, then hop on the platform for a free trial.

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