OKR template to improve security incident handling between Resolver and SOC teams
The objective of this OKR is to better security incident handling between Resolver and SOC teams. The first outcome seeks to reduce false positives in incident reports by 30%. This will be achieved by updating the incident detection software, implementing rigorous verification procedures, and training staff on precise incident identification.
The second outcome aims at developing a 20% faster response protocol for security incidents. Incumbent initiatives will analyzie current response times, streamline communication within security procedures, and implement and test the adjusted security protocol for effectiveness.
The third outcome plans to achieve a 15% improvement in post-incident feedback scores from the SOC team. To achieve this, an efficient communication channel will be created with the SOC team to deliver transparency. Regular training will be performed to enhance the SOC team's incident handling skills, followed by routine review and refinement of the post-incident feedback process.
By executing the above solutions, we can expect to significantly improve the procedure of security incident handling between the Resolver and SOC teams. This should lead to fewer false positives, faster response times to incidents, and an overall improvement in post-incident feedback scores.
The second outcome aims at developing a 20% faster response protocol for security incidents. Incumbent initiatives will analyzie current response times, streamline communication within security procedures, and implement and test the adjusted security protocol for effectiveness.
The third outcome plans to achieve a 15% improvement in post-incident feedback scores from the SOC team. To achieve this, an efficient communication channel will be created with the SOC team to deliver transparency. Regular training will be performed to enhance the SOC team's incident handling skills, followed by routine review and refinement of the post-incident feedback process.
By executing the above solutions, we can expect to significantly improve the procedure of security incident handling between the Resolver and SOC teams. This should lead to fewer false positives, faster response times to incidents, and an overall improvement in post-incident feedback scores.
Improve security incident handling between Resolver and SOC teams
Reduce false positives in incident reports by 30%
Update incident detection software for better precision- Implement more rigorous verification procedures for incident reports
- Train staff members on precise incident identification
- Develop a 20% faster response protocol for security incidents
- Analyze current response times for security incidents
- Streamline communication within security procedures
- Implement and test adjusted security protocol
- Achieve 15% improvement in post-incident feedback scores from the SOC team
- Create a transparent and efficient communication channel with the SOC team
- Implement regular training to enhance SOC team's incident handling skills
- Regularly review and refine post-incident feedback process