OKR template to accelerate the expansion of our service offering
The objective in this OKR is to accelerate the expansion of the company's service offering. The first key result is to increase service offering sales by 25% through initiatives like providing training for the sales team, implementing targeted marketing, and enhancing customer service.
The second key result aims to improve customer satisfaction rate with the service offering to 90%. This can be achieved by regularly reviewing and improving service policies, implementing a reliable customer feedback system, and training staff in customer service skills.
The third and final key result is to enroll 50 new clients into the service offering. Initiatives to achieve this goal include creating a compelling marketing campaign, offering incentives for referrals from current clients, and conducting follow-ups with promising leads.
The OKR puts priority on sales growth, customer service improvement, and gaining new clients, focusing on training, marketing, customer satisfaction, and client acquisition strategies to achieve the expansion goal.
The second key result aims to improve customer satisfaction rate with the service offering to 90%. This can be achieved by regularly reviewing and improving service policies, implementing a reliable customer feedback system, and training staff in customer service skills.
The third and final key result is to enroll 50 new clients into the service offering. Initiatives to achieve this goal include creating a compelling marketing campaign, offering incentives for referrals from current clients, and conducting follow-ups with promising leads.
The OKR puts priority on sales growth, customer service improvement, and gaining new clients, focusing on training, marketing, customer satisfaction, and client acquisition strategies to achieve the expansion goal.
Accelerate the expansion of our service offering
Increase service offering sales by 25%
Provide additional training for sales team- Implement targeted marketing for our service offerings
- Enhance customer service for greater client satisfaction
- Improve customer satisfaction rate on the service offering to 90%
- Regularly review and improve service policies
- Implement a reliable customer feedback system
- Train staff in customer service skills
- Enroll 50 new clients into the service offering
- Create a compelling marketing campaign to attract potential clients
- Offer incentives for referrals from current clients
- Conduct follow-ups with promising leads