3 customisable OKR examples for Billing Accuracy

What are Billing Accuracy OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for Billing Accuracy to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Billing Accuracy OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Our customisable Billing Accuracy OKRs examples

You'll find below a list of Objectives and Key Results templates for Billing Accuracy. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

1OKRs to improve billing accuracy and efficiency

  • ObjectiveImprove billing accuracy and efficiency
  • Key ResultIncrease staff proficiency in billing software by conducting two skill-enhancing workshops
  • TaskEvaluate staff proficiency post-training
  • TaskDevelop comprehensive workshop materials for billing software
  • TaskSchedule two skill-enhancing workshops
  • Key ResultReduce billing errors by 30% through systematic process audits
  • TaskImplement regular auditing of the billing system
  • TaskTrain employees on accurate billing procedures
  • TaskEstablish clear processes to investigate errors
  • Key ResultImplement an automated billing system to expedite invoice delivery
  • TaskTrain staff on how to use the new system
  • TaskResearch and choose a suitable automated billing system
  • TaskIntegrate new system with current accounting software

2OKRs to enhance the efficiency and effectiveness of billing and collection process

  • ObjectiveEnhance the efficiency and effectiveness of billing and collection process
  • Key ResultIncrease billing accuracy to 98% by reducing system or process errors
  • TaskConduct regular accuracy audits for all transactions
  • TaskProvide ongoing training for billing staff
  • TaskImplement a digital invoice verification system
  • Key ResultAchieve 10% reduction in overdue receivables through consistent follow-ups
  • TaskImplement a structured follow-up policy for all outstanding invoices
  • TaskAutomate reminders for overdue receivables
  • TaskTrain staff in effective collection communication strategies
  • Key ResultImplement an automated reminder system to increase on-time payments by 15%
  • TaskResearch popular automated reminder systems on market
  • TaskTrain staff on how to use this system
  • TaskSelect and purchase appropriate reminder system software

3OKRs to improve efficiency & accuracy of invoice monitoring

  • ObjectiveImprove efficiency & accuracy of invoice monitoring
  • Key ResultDecrease outstanding invoices by 30%
  • TaskAutomate invoice reminders for clients
  • TaskImplement a more proactive approach in collecting debts
  • TaskOffer discounts for early payment of invoices
  • Key ResultIncrease the number of invoices processed per hour by 15%
  • TaskDelegate more personnel to invoice processing tasks
  • TaskTrain staff on speed-accuracy balance in invoicing
  • TaskImplement a digital system for faster invoice processing
  • Key ResultReduce invoice processing errors by 20%
  • TaskImplement automated invoice verification software
  • TaskImprove data entry processes and checks
  • TaskTrain staff specifically on invoice accuracy

Billing Accuracy OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Billing Accuracy OKRs in a strategy map

Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Billing Accuracy OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

What's next? Try Tability's goal-setting AI

You can create an iterate on your OKRs using Tability's unique goal-setting AI.

Watch the demo below, then hop on the platform for a free trial.

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