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10 OKR examples for It Team

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What are It Team OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for It Team to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

The best tools for writing perfect It Team OKRs

Here are 2 tools that can help you draft your OKRs in no time.

Tability AI: to generate OKRs based on a prompt

Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.

Watch the video below to see it in action 👇

Tability Feedback: to improve existing OKRs

You can use Tability's AI feedback to improve your OKRs if you already have existing goals.

AI feedback for OKRs in Tability

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

It Team OKRs examples

You'll find below a list of Objectives and Key Results templates for It Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

OKRs to establish a high-performing IT team

  • ObjectiveEstablish a high-performing IT team
  • KRAchieve 90% team satisfaction rate through team-building activities and growth opportunities
  • TaskCreate and offer regular professional development opportunities
  • TaskConduct monthly team satisfaction surveys and feedback sessions
  • TaskImplement weekly team-building exercises and workshops
  • KRRecruit and onboard 5 IT professionals with diverse expertise
  • TaskDevelop an effective onboarding process
  • TaskLaunch a targeted recruitment campaign
  • TaskIdentify 5 diverse IT roles needed in the company
  • KRDevelop and implement an IT team onboarding program for swift integration
  • TaskDesign comprehensive IT team training materials
  • TaskImplement onboarding process in the HR system
  • TaskIdentify essential skills needed for the IT team

OKRs to enhance communication and training for Business-led IT services

  • ObjectiveEnhance communication and training for Business-led IT services
  • KRDecrease IT related issues raised by employees by 30% following the training
  • TaskImplement intensive and comprehensive IT training for all employees
  • TaskEstablish a solid IT support team for immediate troubleshooting
  • TaskConduct regular IT performance checks and updates
  • KRIncrease employee trainee count by 40% in IT procedures and process
  • TaskAllocate budget for training and development programs
  • TaskDevelop and implement strategic recruitment plans
  • TaskIdentify the need for additional IT trainees in the department
  • KRImprove post-training test scores by 25% to ensure comprehension and retention
  • TaskImplement interactive learning activities during training
  • TaskOffer one-on-one follow up coaching sessions
  • TaskDevelop comprehensive study guides for post-training review

OKRs to implement phase one of privilege access management tool replacement

  • ObjectiveImplement phase one of privilege access management tool replacement
  • KRDevelop detailed transition plan to ensure zero service disruptions
  • TaskSchedule and communicate transition plan to all stakeholders
  • TaskDevelop contingency strategies addressing identified risks
  • TaskIdentify critical services and potential disruption risks
  • KRTrain 70% of IT staff on the operation of selected new access management tools
  • TaskOrganize and implement the scheduled training sessions
  • TaskChoose appropriate access management tools for training
  • TaskIdentify 70% of IT staff requiring access management training
  • KRIdentify and assess five potential replacement tools, determining suitability by end of quarter
  • TaskResearch and list five potential replacement tools
  • TaskEvaluate each tool's effectiveness and suitability
  • TaskPresent findings and recommendation by the deadline

OKRs to streamline and automate IT infrastructure processes

  • ObjectiveStreamline and automate IT infrastructure processes
  • KRImplement automation in 70% of server management tasks to enhance efficiency
  • TaskTrain the team on implementing automation processes
  • TaskIdentify the predominant server management tasks for automation
  • TaskResearch and select suitable automation tools
  • KRDeploy desktop automation to reduce manual tasks in IT support by 50%
  • TaskPurchase and install necessary automation software
  • TaskIdentify repetitive, manual tasks in IT support for automation
  • TaskTrain IT support staff in automation usage
  • KRDevelop an automated solution to resolve 60% of common network issues
  • TaskTest and implement the automation solution
  • TaskIdentify common network issues and their frequency
  • TaskDesign a prototype for automated issue resolution

OKRs to seamless integration and deployment of Productiv SaaS application

  • ObjectiveSeamless integration and deployment of Productiv SaaS application
  • KRIdentify and reduce shadow IT instances by 25% using the Productiv app
  • TaskAssemble team to identify current shadow IT instances
  • TaskEstablish plan to reduce shadow IT by 25%
  • TaskUtilize Productiv app for IT management analysis
  • KRValidate Productiv SaaS's compatibility with our systems by the end of week 1
  • TaskExecute a small-scale compatibility test using Productiv SaaS
  • TaskIdentify our system's requirements and Productiv SaaS's specifications
  • TaskAnalyze test results and articulate findings
  • KRSuccessfully train 90% of the IT team on managing the Productiv SaaS application
  • TaskIdentify key features in the Productiv SaaS application for training focus
  • TaskDevelop comprehensive training program for IT team members
  • TaskMonitor and evaluate training progress and effectiveness

OKRs to enhance security operations with standardized logging and monitoring

  • ObjectiveEnhance security operations with standardized logging and monitoring
  • KRTrain 100% of the tech team on new logging standards and monitoring processes
  • TaskDevelop a comprehensive training module on new logging standards
  • TaskImplement periodic assessments to ensure comprehension and compliance
  • TaskSchedule mandatory training sessions for all tech team members
  • KRImplement a standardized logging system in 100% of operational scopes
  • TaskIdentify all operational scopes requiring standardized logging
  • TaskChoose appropriate standardized logging system for implementation
  • TaskDeploy chosen system across all identified scopes
  • KRAchieve 95% detection rate of security issues with enhanced monitoring tools
  • TaskResearch and purchase advanced security monitoring tools
  • TaskRegularly test and adjust security parameters
  • TaskTrain IT team on using enhanced monitoring tools

OKRs to increase overall sales productivity for our offshore IT services team

  • ObjectiveIncrease overall sales productivity for our offshore IT services team
  • KRAchieve a 20% increase in quarterly revenue from offshore IT services
  • TaskUpsell enhanced IT services to existing offshore clients
  • TaskImplement targeted marketing strategies in offshore jurisdictions
  • TaskStreamline delivery process to boost operational efficiency
  • KRReduce the sales cycle duration by 15% for offshore IT services
  • TaskImplement streamlined communication systems for improved efficiency
  • TaskProvide sales team advanced negotiation training
  • TaskClose deal gaps with efficient project management strategies
  • KRClose 5 new strategic B2B deals specifically for offshore IT services
  • TaskIdentify and contact 10 potential B2B partners for offshore IT services
  • TaskFollow-up with potential partners to negotiate and close deals
  • TaskPrepare and deliver tailored presentations on our offshore IT services

OKRs to enhance productivity and operation efficiency in IT management

  • ObjectiveEnhance productivity and operation efficiency in IT management
  • KRImprove system uptime to 99.9%
  • TaskEstablish a comprehensive system monitoring plan
  • TaskRegularly conduct preventive maintenance and updates
  • TaskImplement redundancy in key system infrastructure components
  • KRImplement a new IT project management tool with 90% team adoption
  • TaskIdentify a suitable IT project management tool for the team
  • TaskConduct tool training sessions to ensure 90% adoption
  • TaskMonitor and address any adoption issues regularly
  • KRReduce IT incident response time by 30%
  • TaskTrain IT staff in streamlined incident response processes
  • TaskImplement automated alert systems for quicker incident identification
  • TaskRegularly review and refine existing response protocols

OKRs to ensure successful integration and deployment of Productiv SaaS application

  • ObjectiveEnsure successful integration and deployment of Productiv SaaS application
  • KRFully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
  • TaskIdentify necessary APIs to connect Productiv SaaS to IT infrastructure
  • TaskExecute integration process following API guidelines
  • TaskMonitor and evaluate system performance post-integration
  • KRTrain 90% of relevant staff in operating and maintaining Productiv SaaS effectively
  • TaskIdentify the staff who need to use Productiv SaaS
  • TaskArrange training sessions on Productiv SaaS operation
  • TaskSupervise follow-up activities for effective maintenance training
  • KRIdentify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS
  • TaskIdentify all instances of shadow IT using Productiv SaaS
  • TaskAnalyze potential security risks and impact
  • TaskImplement mitigation strategies for flagged risks

OKRs to enhance IT stability in the DACH region through strategic global and local collaborations

  • ObjectiveEnhance IT stability in the DACH region through strategic global and local collaborations
  • KRImplement 2 new IT infrastructure projects successfully with minimized downtime
  • TaskImplement projects during least busy hours to minimize disruption
  • TaskPrioritize tasks, delegate accordingly, and monitor progress regularly
  • TaskIdentify required resources and create detailed project plans for each system
  • KRSecure 3 new strategic partnerships with reputable IT service providers by end of Q2
  • TaskFinalize and formalize partnership agreements
  • TaskIdentify reputable IT service providers for potential partnership
  • TaskSet up meetings to present partnership proposals
  • KRAchieve a 25% reduction in IT-related complaints/issues from regional stakeholders
  • TaskImprove IT infrastructure for enhanced efficiency
  • TaskImplement advanced IT troubleshooting training for staff
  • TaskEstablish effective communication channels for IT issues

It Team OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Save hours with automated OKR dashboards

AI feedback for OKRs in Tability

Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.

How to get Tability dashboards:

That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.

More It Team OKR templates

We have more templates to help you draft your team goals and OKRs.

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