15 customisable OKR examples for It Training
What are It Training OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Training to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own It Training OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable It Training OKRs examples
You'll find below a list of Objectives and Key Results templates for It Training. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
1. OKRs to enhance communication and training for Business-led IT services
Enhance communication and training for Business-led IT services
Decrease IT related issues raised by employees by 30% following the training
Implement intensive and comprehensive IT training for all employees
Establish a solid IT support team for immediate troubleshooting
Conduct regular IT performance checks and updates
Increase employee trainee count by 40% in IT procedures and process
Allocate budget for training and development programs
Develop and implement strategic recruitment plans
Identify the need for additional IT trainees in the department
Improve post-training test scores by 25% to ensure comprehension and retention
Implement interactive learning activities during training
Offer one-on-one follow up coaching sessions
Develop comprehensive study guides for post-training review
2. OKRs to ensure successful integration and deployment of Productiv SaaS application
Ensure successful integration and deployment of Productiv SaaS application
Fully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
Identify necessary APIs to connect Productiv SaaS to IT infrastructure
Execute integration process following API guidelines
Monitor and evaluate system performance post-integration
Train 90% of relevant staff in operating and maintaining Productiv SaaS effectively
Identify the staff who need to use Productiv SaaS
Arrange training sessions on Productiv SaaS operation
Supervise follow-up activities for effective maintenance training
Identify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS
Identify all instances of shadow IT using Productiv SaaS
Analyze potential security risks and impact
Implement mitigation strategies for flagged risks
3. OKRs to streamline IT Service Desk for swifter resolution time
Streamline IT Service Desk for swifter resolution time
Enhance self-service portal use by 50% to promote faster issue resolution
Implement a feedback mechanism on portal usability
Launch a portal awareness campaign to increase visibility
Develop user-friendly navigation for efficient self-service usage
Implement a new training program to improve technical troubleshooting skills by 30%
Develop comprehensive, skills-focused training program
Identify key areas of technical troubleshooting needing improvement
Implement training program and monitor progress
Decrease average ticket response time by 20%
Implement a ticket prioritization system
Boost staff levels during peak times
Train support team in effective time management
4. OKRs to enhance efficiency and uniformity in IT asset management processes
Enhance efficiency and uniformity in IT asset management processes
Increase process automation to decrease manual intervention by 35%
Implement appropriate automation software to streamline processes
Identify repetitive tasks that are suitable for automation
Train staff on new automation tools for transitional efficiency
Reduce process variability by achieving 90% adherence to structured workflows
Monitor and measure workflow adherence regularly
Identify the key steps in your current workflows
Provide training on structured workflows to staff
Train 100% of the Asset Management team on new standardized process protocols
Develop comprehensive training material on new process protocols
Validate training effectiveness through assessments
Schedule and conduct training sessions for the team
5. OKRs to implement replacement of privilege access management tools
Implement replacement of privilege access management tools
Train 75% of IT staff on utilization of new access management tools
Set up instructional webinars on access management tools
Identify IT staff members requiring training in new tools
Monitor training intake and completion among staff
Identify new, robust access management tools that align with company needs
Research various access management tools available in the market
Evaluate each tool's compatibility with company needs
Request demonstrations or trials from selected vendors
Successfully migrate and test 50% of systems to the new tools
Conduct migration and ensure proper setup
Identify critical systems for initial migration to the new tools
Perform initial testing and troubleshoot issues
6. OKRs to deploy Productiv SaaS for optimal application management
Deploy Productiv SaaS for optimal application management
Train 90% of IT staff efficiently on Productiv SaaS application management tools
Develop comprehensive, effective training program
Schedule and conduct training sessions for IT staff
Identify key features of Productiv SaaS for training material
Identify and onboard 100% of necessary applications into Productiv SaaS within a quarter
Implement gradual onboarding phase for each application
Catalog all necessary applications for full Productiv SaaS integration
Train team on Productiv SaaS onboarding process
Reduce shadow IT instances by 50% using Productiv management tools
Monitor and evaluate reduction in shadow IT instances
Implement Productiv management tools across all IT systems
Conduct training on Productiv for all IT staff
7. OKRs to implement up-to-date IT systems
Implement up-to-date IT systems
Train all IT staff on new systems, achieving 90% proficiency rating
Schedule regular training sessions for IT staff
Conduct proficiency assessments post-training
Identify necessary training programs for new systems
Identify and acquire latest IT systems by assessing 5 different vendors
Identify five vendors offering the latest IT systems
Evaluate each vendor based on system capabilities and support
Finalize and acquire the most suitable IT system
Launch and integrate new IT systems with 0% downtime
Streamline integration tasks to minimize potential interruptions
Implement a phased rollout approach for new systems deployment
Set up a parallel operational environment for new systems testing
8. OKRs to timely resolution of IT network, hardware, software and ERP related issues
Timely resolution of IT network, hardware, software and ERP related issues
Maintain a 90% rate of resolving IT network issues within agreed service levels
Establish stringent service level agreements
Implement weekly monitoring of IT network performance
Conduct regular training for IT resolution team
Achieve 85% success rate in handling hardware and software issues in first contact
Train staff on recent software and hardware troubleshooting techniques
Monitor and adjust response strategies weekly for effectiveness
Develop comprehensive diagnostic checklists for issue resolution
Increase ERP issue resolution efficiency by 15% through expert training sessions
Design expert training programs catering to these issues
Identify key problem areas in current ERP issue handling
Implement and monitor the training sessions regularly
9. OKRs to complete Windows 10 update on all DC PCs
Complete Windows 10 update on all DC PCs
Fully update 100% of DC PCs to Windows 10 by the end of the quarter
Validate successful Windows 10 installation
Install Windows 10 on non-updated PCs
Conduct software audit on all DC PCs
Reach 60% upgrade rate on DC PCs to Windows 10 by end of second month
Develop an effective, step-by-step upgrade guide for Windows 10
Offer technical support during the upgrade process
Conduct training sessions about the Windows 10 upgrade
Achieve 30% of DC PC's Windows 10 update by end of first month
Schedule update process for identified PCs
Monitor and ensure successful upgrade completion
Identify PCs for Windows 10 upgrade
10. OKRs to enhance management of service and admin account life cycles
Enhance management of service and admin account life cycles
Implement an automated life cycle management system for 25% of accounts
Identify 25% of accounts for life cycle management system
Choose a suitable automation software for implementation
Begin implementation and monitor regularly for adjustments
Train 85% of team members on updated life cycle management processes
Monitor and document each member's training progress
Identify team members unfamiliar with updated processes
Schedule training sessions for these team members
Lower account lifecycle management errors by 30%
Install updated automation tools for account management
Implement regular training on account lifecycle management for staff
Promote a meticulous review process for every account change
11. OKRs to enhance efficiency of material calculation to construction site
Enhance efficiency of material calculation to construction site
Implement a reliable software tool that reduces calculation errors by 70%
Identify software tools that specialize in reducing calculation errors
Implement chosen software tool into the current system
Evaluate each software tool’s reliability and effectiveness
Complete training for staff on the new calculation procedures within 60 days
Schedule and conduct staff training sessions
Identify suitable training methods and resources
Outline key points of the new calculation procedures
Reduce wastage from incorrect calculations by at least 50%
Use digital calculation tools or software for precision
Implement regular training programs on calculation accuracy
Regularly review and correct calculation errors
12. OKRs to successfully procure and implement a smart workplace management system
Successfully procure and implement a smart workplace management system
Train all relevant staff and fully implement the system by week 12
Identify all staff requiring system training
Fully implement the system by week 12
Organize in-depth system training for selected staff
Source and evaluate 5 potential management systems by week 3
Identify 5 promising management systems
Gather detailed information about each system
Assess each management system's effectiveness and suitability
Secure budget approval and purchase selected management system by week 6
Follow-up for budget approval by week 5
Purchase selected management system by week 6
Submit project budget for approval by the end of week 3
13. OKRs to strengthen the company's network security defenses
Strengthen the company's network security defenses
Train 90% of employees on new network security protocols within the next quarter
Assess current understanding of network security protocols among employees
Implement training, ensuring participation of at least 90% of employees
Develop comprehensive training program on new security protocols
Implement two-factor authentication for all user accounts by the end of next quarter
Purchase and set up chosen authentication system
Train users on new authentication system
Research best two-factor authentication systems for our needs
Reduce the number of detected security breaches by 80% compared to last quarter
Implement an updated, top-quality cybersecurity system
Provide comprehensive cybersecurity training for all staff
Conduct regular, intensive IT security audits
14. OKRs to seamless integration and deployment of Productiv SaaS application
Seamless integration and deployment of Productiv SaaS application
Identify and reduce shadow IT instances by 25% using the Productiv app
Assemble team to identify current shadow IT instances
Establish plan to reduce shadow IT by 25%
Utilize Productiv app for IT management analysis
Validate Productiv SaaS's compatibility with our systems by the end of week 1
Execute a small-scale compatibility test using Productiv SaaS
Identify our system's requirements and Productiv SaaS's specifications
Analyze test results and articulate findings
Successfully train 90% of the IT team on managing the Productiv SaaS application
Identify key features in the Productiv SaaS application for training focus
Develop comprehensive training program for IT team members
Monitor and evaluate training progress and effectiveness
15. OKRs to ensure efficient transition from SAP ECC to SAP S/4
Ensure efficient transition from SAP ECC to SAP S/4
Formulate a detailed transition plan involving all stakeholders by end of month two
Outline steps and targets for the comprehensive transition plan
Arrange meetings to discuss and finalize the plan
Identify all relevant stakeholders involved in the transition
Complete an audit of current SAP ECC system and processes by end of month one
Schedule a comprehensive audit for all SAP ECC processes
Identify key personnel who will conduct the SAP ECC audit
Review and consolidate audit findings for final report
Start training all users on SAP S/4 functionalities and differences by end of month three
Schedule and conduct training sessions
Develop comprehensive user training materials
Identify key SAP S/4 functionalities and differences
It Training OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/tability-insights-board.e70f9466.png)
Tip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/checkins-graph.b2aec458.png)
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your It Training OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.
![A strategy map in Tability](https://tability-templates-v2.vercel.app/_next/static/media/tability_strategy_map.2ad25843.png)
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More It Training OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to effectively generate quality data flow diagrams
OKRs to enhance effectiveness of CEO Executive Assistant role
OKRs to enhance knowledge base of system, project, process for improved solution delivery
OKRs to boost overall employee happiness levels
OKRs to improve our team's productivity and efficiency
OKRs to implement MLOps system to enhance data science productivity and effectiveness
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.