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tability.ioWhat are It Training OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Training to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
It Training OKRs examples
You'll find below a list of Objectives and Key Results templates for It Training. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to enhance communication and training for Business-led IT services
ObjectiveEnhance communication and training for Business-led IT services
KRDecrease IT related issues raised by employees by 30% following the training
Implement intensive and comprehensive IT training for all employees- Establish a solid IT support team for immediate troubleshooting
- Conduct regular IT performance checks and updates
- KRIncrease employee trainee count by 40% in IT procedures and process
- Allocate budget for training and development programs
- Develop and implement strategic recruitment plans
- Identify the need for additional IT trainees in the department
- KRImprove post-training test scores by 25% to ensure comprehension and retention
- Implement interactive learning activities during training
- Offer one-on-one follow up coaching sessions
- Develop comprehensive study guides for post-training review
OKRs to enhance the bank's IT security infrastructure
- ObjectiveEnhance the bank's IT security infrastructure
- KRImplement multi-factor authentication for 90% of bank's systems
- Train IT staff on authentication tech installation and integration
- Identify all systems currently lacking multi-factor authentication
- Purchase needed hardware/software for multi-factor authentication implementation
- KRConduct cybersecurity training for 100% of IT staff
- Monitor and record staff training completion rates
- Schedule training sessions for all IT staff
- Identify and engage a reputable cybersecurity training provider
- KRReduce system vulnerability by 30% with penetration testing and patching
- Promptly patch identified system vulnerabilities
- Analyze results to identify areas of weakness
- Schedule regular penetration testing for system vulnerabilities
OKRs to ensure successful integration and deployment of Productiv SaaS application
- ObjectiveEnsure successful integration and deployment of Productiv SaaS application
- KRFully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
- Identify necessary APIs to connect Productiv SaaS to IT infrastructure
- Execute integration process following API guidelines
- Monitor and evaluate system performance post-integration
- KRTrain 90% of relevant staff in operating and maintaining Productiv SaaS effectively
- Identify the staff who need to use Productiv SaaS
- Arrange training sessions on Productiv SaaS operation
- Supervise follow-up activities for effective maintenance training
- KRIdentify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS
- Identify all instances of shadow IT using Productiv SaaS
- Analyze potential security risks and impact
- Implement mitigation strategies for flagged risks
OKRs to streamline IT Service Desk for swifter resolution time
- ObjectiveStreamline IT Service Desk for swifter resolution time
- KREnhance self-service portal use by 50% to promote faster issue resolution
- Implement a feedback mechanism on portal usability
- Launch a portal awareness campaign to increase visibility
- Develop user-friendly navigation for efficient self-service usage
- KRImplement a new training program to improve technical troubleshooting skills by 30%
- Develop comprehensive, skills-focused training program
- Identify key areas of technical troubleshooting needing improvement
- Implement training program and monitor progress
- KRDecrease average ticket response time by 20%
- Implement a ticket prioritization system
- Boost staff levels during peak times
- Train support team in effective time management
OKRs to enhance efficiency and uniformity in IT asset management processes
- ObjectiveEnhance efficiency and uniformity in IT asset management processes
- KRIncrease process automation to decrease manual intervention by 35%
- Implement appropriate automation software to streamline processes
- Identify repetitive tasks that are suitable for automation
- Train staff on new automation tools for transitional efficiency
- KRReduce process variability by achieving 90% adherence to structured workflows
- Monitor and measure workflow adherence regularly
- Identify the key steps in your current workflows
- Provide training on structured workflows to staff
- KRTrain 100% of the Asset Management team on new standardized process protocols
- Develop comprehensive training material on new process protocols
- Validate training effectiveness through assessments
- Schedule and conduct training sessions for the team
OKRs to implement replacement of privilege access management tools
- ObjectiveImplement replacement of privilege access management tools
- KRTrain 75% of IT staff on utilization of new access management tools
- Set up instructional webinars on access management tools
- Identify IT staff members requiring training in new tools
- Monitor training intake and completion among staff
- KRIdentify new, robust access management tools that align with company needs
- Research various access management tools available in the market
- Evaluate each tool's compatibility with company needs
- Request demonstrations or trials from selected vendors
- KRSuccessfully migrate and test 50% of systems to the new tools
- Conduct migration and ensure proper setup
- Identify critical systems for initial migration to the new tools
- Perform initial testing and troubleshoot issues
OKRs to deploy Productiv SaaS for optimal application management
- ObjectiveDeploy Productiv SaaS for optimal application management
- KRTrain 90% of IT staff efficiently on Productiv SaaS application management tools
- Develop comprehensive, effective training program
- Schedule and conduct training sessions for IT staff
- Identify key features of Productiv SaaS for training material
- KRIdentify and onboard 100% of necessary applications into Productiv SaaS within a quarter
- Implement gradual onboarding phase for each application
- Catalog all necessary applications for full Productiv SaaS integration
- Train team on Productiv SaaS onboarding process
- KRReduce shadow IT instances by 50% using Productiv management tools
- Monitor and evaluate reduction in shadow IT instances
- Implement Productiv management tools across all IT systems
- Conduct training on Productiv for all IT staff
OKRs to implement up-to-date IT systems
- ObjectiveImplement up-to-date IT systems
- KRTrain all IT staff on new systems, achieving 90% proficiency rating
- Schedule regular training sessions for IT staff
- Conduct proficiency assessments post-training
- Identify necessary training programs for new systems
- KRIdentify and acquire latest IT systems by assessing 5 different vendors
- Identify five vendors offering the latest IT systems
- Evaluate each vendor based on system capabilities and support
- Finalize and acquire the most suitable IT system
- KRLaunch and integrate new IT systems with 0% downtime
- Streamline integration tasks to minimize potential interruptions
- Implement a phased rollout approach for new systems deployment
- Set up a parallel operational environment for new systems testing
OKRs to timely resolution of IT network, hardware, software and ERP related issues
- ObjectiveTimely resolution of IT network, hardware, software and ERP related issues
- KRMaintain a 90% rate of resolving IT network issues within agreed service levels
- Establish stringent service level agreements
- Implement weekly monitoring of IT network performance
- Conduct regular training for IT resolution team
- KRAchieve 85% success rate in handling hardware and software issues in first contact
- Train staff on recent software and hardware troubleshooting techniques
- Monitor and adjust response strategies weekly for effectiveness
- Develop comprehensive diagnostic checklists for issue resolution
- KRIncrease ERP issue resolution efficiency by 15% through expert training sessions
- Design expert training programs catering to these issues
- Identify key problem areas in current ERP issue handling
- Implement and monitor the training sessions regularly
OKRs to complete Windows 10 update on all DC PCs
- ObjectiveComplete Windows 10 update on all DC PCs
- KRFully update 100% of DC PCs to Windows 10 by the end of the quarter
- Validate successful Windows 10 installation
- Install Windows 10 on non-updated PCs
- Conduct software audit on all DC PCs
- KRReach 60% upgrade rate on DC PCs to Windows 10 by end of second month
- Develop an effective, step-by-step upgrade guide for Windows 10
- Offer technical support during the upgrade process
- Conduct training sessions about the Windows 10 upgrade
- KRAchieve 30% of DC PC's Windows 10 update by end of first month
- Schedule update process for identified PCs
- Monitor and ensure successful upgrade completion
- Identify PCs for Windows 10 upgrade
How to write your own It Training OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
It Training OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your It Training OKRs
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Most teams should start with a spreadsheet if they're using OKRs for the first time. Then, once you get comfortable you can graduate to a proper OKRs-tracking tool.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More It Training OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to streamline policy and clinical documentation variations
- OKRs to boost BUMA's dominance as a premier TAN/CN provider
- OKRs to elevate overall test coverage across all features
- OKRs to efficiently establish processes for delivering the roadmap
- OKRs to enhance cashflow maintenance for successful resource provision
- OKRs to enhance inter-departmental collaboration for effective social media operations