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2 OKR examples for Erp Issue Resolution

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Tability is a cheatcode for goal-driven teams. Set perfect OKRs with AI, stay focused on the work that matters.

What are Erp Issue Resolution OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for Erp Issue Resolution to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

The best tools for writing perfect Erp Issue Resolution OKRs

Here are 2 tools that can help you draft your OKRs in no time.

Tability AI: to generate OKRs based on a prompt

Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.

Watch the video below to see it in action 👇

Tability Feedback: to improve existing OKRs

You can use Tability's AI feedback to improve your OKRs if you already have existing goals.

AI feedback for OKRs in Tability

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

Erp Issue Resolution OKRs examples

We've added many examples of Erp Issue Resolution Objectives and Key Results, but we did not stop there. Understanding the difference between OKRs and projects is important, so we also added examples of strategic initiatives that relate to the OKRs.

Hope you'll find this helpful!

OKRs to timely resolution of IT network, hardware, software and ERP related issues

  • ObjectiveTimely resolution of IT network, hardware, software and ERP related issues
  • KRMaintain a 90% rate of resolving IT network issues within agreed service levels
  • TaskEstablish stringent service level agreements
  • TaskImplement weekly monitoring of IT network performance
  • TaskConduct regular training for IT resolution team
  • KRAchieve 85% success rate in handling hardware and software issues in first contact
  • TaskTrain staff on recent software and hardware troubleshooting techniques
  • TaskMonitor and adjust response strategies weekly for effectiveness
  • TaskDevelop comprehensive diagnostic checklists for issue resolution
  • KRIncrease ERP issue resolution efficiency by 15% through expert training sessions
  • TaskDesign expert training programs catering to these issues
  • TaskIdentify key problem areas in current ERP issue handling
  • TaskImplement and monitor the training sessions regularly

OKRs to optimise the recent ERP implementation and rectify outstanding issues

  • ObjectiveOptimise the recent ERP implementation and rectify outstanding issues
  • KRIdentify and diagnose 100% of current ERP issues within the first month
  • TaskEnumerate all existing issues related to the ERP system
  • TaskPrioritize issues based on severity and effect
  • TaskDevelop a valid diagnostic approach for each issue
  • KRDevelop a robust action plan addressing all identified issues by week 6
  • TaskCreate a comprehensive, step-by-step plan for each issue
  • TaskPrioritize all identified issues by importance and impact
  • TaskAllocate resources and designate responsibilities for execution
  • KRAchieve at least 90% resolution rate of identified issues by end of the quarter
  • TaskDevelop a clear system for tracking and resolving identified issues
  • TaskRegularly review and adjust strategies based on resolution progress
  • TaskPrioritize, delegate and monitor resolution tasks among employees

Erp Issue Resolution OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Save hours with automated OKR dashboards

AI feedback for OKRs in Tability

Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.

How to get Tability dashboards:

That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.

More Erp Issue Resolution OKR templates

We have more templates to help you draft your team goals and OKRs.

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