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10 OKR examples for It Training Team

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What are It Training Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for It Training Team to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

The best tools for writing perfect It Training Team OKRs

Here are 2 tools that can help you draft your OKRs in no time.

Tability AI: to generate OKRs based on a prompt

Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.

Watch the video below to see it in action 👇

Tability Feedback: to improve existing OKRs

You can use Tability's AI feedback to improve your OKRs if you already have existing goals.

AI feedback for OKRs in Tability

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

It Training Team OKRs examples

You'll find below a list of Objectives and Key Results templates for It Training Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

OKRs to enhance communication and training for Business-led IT services

  • ObjectiveEnhance communication and training for Business-led IT services
  • KRDecrease IT related issues raised by employees by 30% following the training
  • TaskImplement intensive and comprehensive IT training for all employees
  • TaskEstablish a solid IT support team for immediate troubleshooting
  • TaskConduct regular IT performance checks and updates
  • KRIncrease employee trainee count by 40% in IT procedures and process
  • TaskAllocate budget for training and development programs
  • TaskDevelop and implement strategic recruitment plans
  • TaskIdentify the need for additional IT trainees in the department
  • KRImprove post-training test scores by 25% to ensure comprehension and retention
  • TaskImplement interactive learning activities during training
  • TaskOffer one-on-one follow up coaching sessions
  • TaskDevelop comprehensive study guides for post-training review

OKRs to ensure successful integration and deployment of Productiv SaaS application

  • ObjectiveEnsure successful integration and deployment of Productiv SaaS application
  • KRFully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
  • TaskIdentify necessary APIs to connect Productiv SaaS to IT infrastructure
  • TaskExecute integration process following API guidelines
  • TaskMonitor and evaluate system performance post-integration
  • KRTrain 90% of relevant staff in operating and maintaining Productiv SaaS effectively
  • TaskIdentify the staff who need to use Productiv SaaS
  • TaskArrange training sessions on Productiv SaaS operation
  • TaskSupervise follow-up activities for effective maintenance training
  • KRIdentify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS
  • TaskIdentify all instances of shadow IT using Productiv SaaS
  • TaskAnalyze potential security risks and impact
  • TaskImplement mitigation strategies for flagged risks

OKRs to enhance the bank's IT security infrastructure

  • ObjectiveEnhance the bank's IT security infrastructure
  • KRImplement multi-factor authentication for 90% of bank's systems
  • TaskTrain IT staff on authentication tech installation and integration
  • TaskIdentify all systems currently lacking multi-factor authentication
  • TaskPurchase needed hardware/software for multi-factor authentication implementation
  • KRConduct cybersecurity training for 100% of IT staff
  • TaskMonitor and record staff training completion rates
  • TaskSchedule training sessions for all IT staff
  • TaskIdentify and engage a reputable cybersecurity training provider
  • KRReduce system vulnerability by 30% with penetration testing and patching
  • TaskPromptly patch identified system vulnerabilities
  • TaskAnalyze results to identify areas of weakness
  • TaskSchedule regular penetration testing for system vulnerabilities

OKRs to streamline IT Service Desk for swifter resolution time

  • ObjectiveStreamline IT Service Desk for swifter resolution time
  • KREnhance self-service portal use by 50% to promote faster issue resolution
  • TaskImplement a feedback mechanism on portal usability
  • TaskLaunch a portal awareness campaign to increase visibility
  • TaskDevelop user-friendly navigation for efficient self-service usage
  • KRImplement a new training program to improve technical troubleshooting skills by 30%
  • TaskDevelop comprehensive, skills-focused training program
  • TaskIdentify key areas of technical troubleshooting needing improvement
  • TaskImplement training program and monitor progress
  • KRDecrease average ticket response time by 20%
  • TaskImplement a ticket prioritization system
  • TaskBoost staff levels during peak times
  • TaskTrain support team in effective time management

OKRs to enhance efficiency and uniformity in IT asset management processes

  • ObjectiveEnhance efficiency and uniformity in IT asset management processes
  • KRIncrease process automation to decrease manual intervention by 35%
  • TaskImplement appropriate automation software to streamline processes
  • TaskIdentify repetitive tasks that are suitable for automation
  • TaskTrain staff on new automation tools for transitional efficiency
  • KRReduce process variability by achieving 90% adherence to structured workflows
  • TaskMonitor and measure workflow adherence regularly
  • TaskIdentify the key steps in your current workflows
  • TaskProvide training on structured workflows to staff
  • KRTrain 100% of the Asset Management team on new standardized process protocols
  • TaskDevelop comprehensive training material on new process protocols
  • TaskValidate training effectiveness through assessments
  • TaskSchedule and conduct training sessions for the team

OKRs to deploy Productiv SaaS for optimal application management

  • ObjectiveDeploy Productiv SaaS for optimal application management
  • KRTrain 90% of IT staff efficiently on Productiv SaaS application management tools
  • TaskDevelop comprehensive, effective training program
  • TaskSchedule and conduct training sessions for IT staff
  • TaskIdentify key features of Productiv SaaS for training material
  • KRIdentify and onboard 100% of necessary applications into Productiv SaaS within a quarter
  • TaskImplement gradual onboarding phase for each application
  • TaskCatalog all necessary applications for full Productiv SaaS integration
  • TaskTrain team on Productiv SaaS onboarding process
  • KRReduce shadow IT instances by 50% using Productiv management tools
  • TaskMonitor and evaluate reduction in shadow IT instances
  • TaskImplement Productiv management tools across all IT systems
  • TaskConduct training on Productiv for all IT staff

OKRs to implement replacement of privilege access management tools

  • ObjectiveImplement replacement of privilege access management tools
  • KRTrain 75% of IT staff on utilization of new access management tools
  • TaskSet up instructional webinars on access management tools
  • TaskIdentify IT staff members requiring training in new tools
  • TaskMonitor training intake and completion among staff
  • KRIdentify new, robust access management tools that align with company needs
  • TaskResearch various access management tools available in the market
  • TaskEvaluate each tool's compatibility with company needs
  • TaskRequest demonstrations or trials from selected vendors
  • KRSuccessfully migrate and test 50% of systems to the new tools
  • TaskConduct migration and ensure proper setup
  • TaskIdentify critical systems for initial migration to the new tools
  • TaskPerform initial testing and troubleshoot issues

OKRs to seamless integration and deployment of Productiv SaaS application

  • ObjectiveSeamless integration and deployment of Productiv SaaS application
  • KRIdentify and reduce shadow IT instances by 25% using the Productiv app
  • TaskAssemble team to identify current shadow IT instances
  • TaskEstablish plan to reduce shadow IT by 25%
  • TaskUtilize Productiv app for IT management analysis
  • KRValidate Productiv SaaS's compatibility with our systems by the end of week 1
  • TaskExecute a small-scale compatibility test using Productiv SaaS
  • TaskIdentify our system's requirements and Productiv SaaS's specifications
  • TaskAnalyze test results and articulate findings
  • KRSuccessfully train 90% of the IT team on managing the Productiv SaaS application
  • TaskIdentify key features in the Productiv SaaS application for training focus
  • TaskDevelop comprehensive training program for IT team members
  • TaskMonitor and evaluate training progress and effectiveness

OKRs to implement phase one of privilege access management tool replacement

  • ObjectiveImplement phase one of privilege access management tool replacement
  • KRDevelop detailed transition plan to ensure zero service disruptions
  • TaskSchedule and communicate transition plan to all stakeholders
  • TaskDevelop contingency strategies addressing identified risks
  • TaskIdentify critical services and potential disruption risks
  • KRTrain 70% of IT staff on the operation of selected new access management tools
  • TaskOrganize and implement the scheduled training sessions
  • TaskChoose appropriate access management tools for training
  • TaskIdentify 70% of IT staff requiring access management training
  • KRIdentify and assess five potential replacement tools, determining suitability by end of quarter
  • TaskResearch and list five potential replacement tools
  • TaskEvaluate each tool's effectiveness and suitability
  • TaskPresent findings and recommendation by the deadline

OKRs to complete Windows 10 update on all DC PCs

  • ObjectiveComplete Windows 10 update on all DC PCs
  • KRFully update 100% of DC PCs to Windows 10 by the end of the quarter
  • TaskValidate successful Windows 10 installation
  • TaskInstall Windows 10 on non-updated PCs
  • TaskConduct software audit on all DC PCs
  • KRReach 60% upgrade rate on DC PCs to Windows 10 by end of second month
  • TaskDevelop an effective, step-by-step upgrade guide for Windows 10
  • TaskOffer technical support during the upgrade process
  • TaskConduct training sessions about the Windows 10 upgrade
  • KRAchieve 30% of DC PC's Windows 10 update by end of first month
  • TaskSchedule update process for identified PCs
  • TaskMonitor and ensure successful upgrade completion
  • TaskIdentify PCs for Windows 10 upgrade

It Training Team OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Save hours with automated OKR dashboards

AI feedback for OKRs in Tability

Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.

How to get Tability dashboards:

That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.

More It Training Team OKR templates

We have more templates to help you draft your team goals and OKRs.

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