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What are It Infrastructure Manager OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Infrastructure Manager to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect It Infrastructure Manager OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
It Infrastructure Manager OKRs examples
You'll find below a list of Objectives and Key Results templates for It Infrastructure Manager. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to enhance the efficiency and resilience of our IT infrastructure
ObjectiveEnhance the efficiency and resilience of our IT infrastructure
KRReduce server response time by 15%
Optimize server software and remove unnecessary applications- Implement efficient load balancing strategies
- Upgrade server hardware for increased processing speed
- KRIncrease network uptime to 99.95%
- Implement redundant technology to reduce single points of failure
- Schedule regular maintenance and infrastructure inspections
- Improve incident response and recovery strategies
- KRImplement a disaster recovery plan and test its effectiveness
- Train staff on executing the recovery plan
- Regularly test and revise the plan's effectiveness
- Develop a comprehensive disaster recovery plan
OKRs to enhance the efficiency and stability of the IT infrastructure
- ObjectiveEnhance the efficiency and stability of the IT infrastructure
- KRImplement two additional failsafe protocols to boost data recovery speed by 15%
- Develop and test two additional failsafe protocols
- Implement the new protocols to enhance data recovery speed
- Identify potential areas for implementing new failsafe protocols
- KREnsure 95% of helpdesk requests are resolved within 24 hours
- Monitor daily reports to assess resolution timelines
- Implement a high-priority response system for urgent requests
- Train helpdesk staff in efficient problem-solving techniques
- KRReduce system downtime by 20% through proactive maintenance and upgrades
- Implement a routine schedule for proactive system maintenance
- Monitor system performance consistently for early issue detection
- Prioritize timely system upgrades and patches
OKRs to enhance effectiveness and efficiency of IT facility management
- ObjectiveEnhance effectiveness and efficiency of IT facility management
- KRAchieve 10% cost reduction in facility management budget
- Negotiate price reductions or discounts with existing vendors
- Review current expenses to pinpoint areas with potential for reductions
- Implement energy-saving measures to decrease utility bills
- KRReduce outstanding facility-related issues by 35%
- Prioritize issues based on urgency and impact on operations
- Implement effective solutions to address identified high-priority issues
- Conduct a comprehensive review of all existing facility-related issues
- KRImplement a preventive maintenance routine for all IT infrastructure
- Train IT staff on preventive maintenance procedures
- Develop a comprehensive maintenance schedule
- Identify all IT infrastructure requiring regular maintenance
OKRs to ensure successful integration and deployment of Productiv SaaS application
- ObjectiveEnsure successful integration and deployment of Productiv SaaS application
- KRFully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
- Identify necessary APIs to connect Productiv SaaS to IT infrastructure
- Execute integration process following API guidelines
- Monitor and evaluate system performance post-integration
- KRTrain 90% of relevant staff in operating and maintaining Productiv SaaS effectively
- Identify the staff who need to use Productiv SaaS
- Arrange training sessions on Productiv SaaS operation
- Supervise follow-up activities for effective maintenance training
- KRIdentify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS
- Identify all instances of shadow IT using Productiv SaaS
- Analyze potential security risks and impact
- Implement mitigation strategies for flagged risks
OKRs to enhance IT stability in the DACH region through strategic global and local collaborations
- ObjectiveEnhance IT stability in the DACH region through strategic global and local collaborations
- KRImplement 2 new IT infrastructure projects successfully with minimized downtime
- Implement projects during least busy hours to minimize disruption
- Prioritize tasks, delegate accordingly, and monitor progress regularly
- Identify required resources and create detailed project plans for each system
- KRSecure 3 new strategic partnerships with reputable IT service providers by end of Q2
- Finalize and formalize partnership agreements
- Identify reputable IT service providers for potential partnership
- Set up meetings to present partnership proposals
- KRAchieve a 25% reduction in IT-related complaints/issues from regional stakeholders
- Improve IT infrastructure for enhanced efficiency
- Implement advanced IT troubleshooting training for staff
- Establish effective communication channels for IT issues
OKRs to enhance IT infrastructure and optimize helpdesk processes for improved efficiency
- ObjectiveEnhance IT infrastructure and optimize helpdesk processes for improved efficiency
- KRIncrease customer satisfaction rating by 15% by implementing enhanced self-service options
- Monitor customer satisfaction rating to measure the impact of enhanced self-service options
- Conduct customer research to gather feedback and identify desired self-service features
- Implement new self-service features based on customer feedback and identified areas of improvement
- Evaluate current self-service options and identify potential areas of improvement
- KRAchieve at least 90% compliance with IT security protocols through regular audits and training
- Conduct quarterly audits to assess compliance with IT security protocols
- Address any identified non-compliance issues promptly and provide appropriate corrective actions
- Provide continuous monitoring and feedback to ensure adherence to IT security protocols
- Develop and implement regular training programs to educate employees on IT security protocols
- KRReduce average resolution time by 20% through streamlined helpdesk workflows
- Analyze helpdesk data and identify bottlenecks to optimize and streamline workflows for faster resolution
- Conduct regular training sessions for helpdesk staff to improve technical skills and efficiency
- Implement automated ticket routing system to assign tickets to appropriate support agents
- Develop standardized troubleshooting guides and knowledge base articles for common issues
- KRImprove system availability by 10% through infrastructure upgrades and proactive maintenance
- Develop and implement a proactive maintenance plan to prevent potential system failures
- Implement necessary infrastructure upgrades based on the assessment findings
- Monitor and analyze system performance regularly to identify any potential issues in advance
- Conduct a thorough infrastructure assessment to identify potential areas for upgrade
OKRs to successfully sunset Rapid7 platform
- ObjectiveSuccessfully sunset Rapid7 platform
- KRIdentify and document all dependencies on the Rapid7 platform by the end of Q1
- Catalog all applications using Rapid7 platform
- Document configuration settings and usages
- List associated modules and external connections
- KRDevelop and test a migration strategy for 70% of identified dependencies
- Develop a migration strategy for identified dependencies
- Identify and list all software and system dependencies
- Execute, monitor, and test the migration strategy
- KREffectively communicate changes to all stakeholders, achieving an 80% understanding rate
- Conduct surveys to gauge comprehension level
- Clearly outline changes in an easily understandable format
- Arrange communication sessions for detailed explanation
OKRs to enhance reliability and performance across all services
- ObjectiveEnhance reliability and performance across all services
- KRReduce service response time by 15%
- Implement efficient customer service training programs
- Evaluate and streamline service processes
- Upgrade customer service management software
- KRDecrease service related customer complaints by 20%
- Implement comprehensive staff training for improved customer service
- Regularly review and improve service quality
- Enhance customer complaint handling procedures
- KRIncrease server uptime to 99.9% across all services
- Enhance monitoring systems to preemptively detect issues
- Apply regular updates, patches, and maintenance schedules
- Implement redundant hardware and failover technology in server infrastructure
OKRs to streamline data architecture to enhance overall efficiency and decision-making
- ObjectiveStreamline data architecture to enhance overall efficiency and decision-making
- KRImprove data governance framework to ensure data quality and compliance
- Identify and rectify gaps in the current data governance policies
- Implement regular compliance checks and audits for data management
- Develop comprehensive data quality standards and measurement metrics
- KREnhance data infrastructure scalability to support future growth and evolving needs
- Implement scalable data management solutions
- Monitor and adjust scalability strategies regularly
- Evaluate current data infrastructure strengths and limitations
- KRIncrease data integration automation to reduce manual efforts by 30%
- Implement automation software to streamline data integration
- Monitor and assess efficiency improvements post-implementation
- Evaluate existing data integration processes and identify manual efforts
OKRs to maintain up-to-date security patches on our infrastructure
- ObjectiveMaintain up-to-date security patches on our infrastructure
- KRAssess and catalog current state of security patches within two weeks
- Create a comprehensive catalog of findings
- Identify all systems and software requiring security updates
- Verify and document the existing security patches
- KRImplement 100% of identified necessary security updates by quarter's end
- Develop and execute a schedule for updates
- Complete and verify each security update
- Identify all required security updates
- KRDevelop and initiate routine weekly checks to confirm security patch updates
- Establish routine checks for these updates
- Identify necessary security patches weekly
- Implement and confirm successful patch updates
It Infrastructure Manager OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More It Infrastructure Manager OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to establish and implement a Jobs to be Done Framework in our team
- OKRs to boost lead generation via organic and paid social media
- OKRs to thorough understanding of all interrelated applications for improved initiative research
- OKRs to enhance cloud efficiency while managing costs
- OKRs to enhance group communication regarding current conditions
- OKRs to effectively craft and define OKR for strategic clarity