Discover Tability: the AI platform that turns OKRs into resultsLearn more →

10 OKR examples for Process Efficiency

What are Process Efficiency OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.

We've tailored a list of OKRs examples for Process Efficiency to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

How to write your own Process Efficiency OKRs

Option 1. Turn ideas into OKRs with Tability AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here.

You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.

Tability will then use your prompt to generate a fully editable OKR template.

Watch the video below to see it in action 👇

Option 2. Optimise existing OKRs with Tability Feedback tool

If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.

AI feedback for OKRs in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

You can then decide to accept the suggestions or dismiss them if you don't agree.

Option 3. Use the free OKR generator

If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.

Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.

Process Efficiency OKRs examples

You will find in the next section many different Process Efficiency Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

OKRs to increase efficiency in Nike's DTC process

  • ObjectiveIncrease efficiency in Nike's DTC process
  • KRReduce process steps by 20% without impacting quality
  • TaskIdentify and eliminate non-essential steps within the process
  • TaskStreamline communication to reduce delays
  • TaskIntegrate automation for repetitive tasks
  • KRAchieve a 30% decrease in processing time by the end of the quarter
  • TaskImplement more efficient technological solutions
  • TaskAnalyze current procedures to identify inefficiencies
  • TaskTrain staff on new procedures for gaining speed
  • KRImplement two new process automation tools to eliminate manual tasks
  • TaskResearch and select two appropriate process automation tools
  • TaskTrain employees on how to use these new tools
  • TaskIdentify tasks that could be automated with new tools

OKRs to improve invoice processing and payment efficiency

  • ObjectiveImprove invoice processing and payment efficiency
  • KRIncrease on-time payments by 30%
  • TaskOffer incentives for early or on-time payments
  • TaskImplement reminders for due payments through email or texts
  • TaskImprove payment platforms for easier transactions
  • KRReduce invoice processing errors by 20%
  • TaskRegularly review and audit processed invoices
  • TaskTrain staff thoroughly on proper invoice processing
  • TaskImplement a reliable automated invoice processing system
  • KRReduce average invoice processing time by 15%
  • TaskRegularly review and improve invoicing processes
  • TaskTrain staff on efficient invoice handling procedures
  • TaskImplement automated invoice processing software

OKRs to streamline the entire recruitment process for efficiency

  • ObjectiveStreamline the entire recruitment process for efficiency
  • KRImprove offer acceptance rate by 10%
  • TaskEnhance job descriptions to appeal to more prospective candidates
  • TaskImplement faster decision-making in the hiring process
  • TaskProvide competitive salaries and benefits as incentives
  • KRAchieve a 15% increase in qualified candidate flow
  • TaskEnhance employee referral program incentives
  • TaskDevelop robust, enticing social media recruitment strategies
  • TaskImplement a more strategic job posting and advertising plan
  • KRReduce average hiring cycle time by 20%
  • TaskRegularly update and optimize hiring strategies
  • TaskUse technology for efficient candidate screening
  • TaskImplement streamlined application and interview procedures

OKRs to increase accuracy and efficiency in processing payrolls

  • ObjectiveIncrease accuracy and efficiency in processing payrolls
  • KRReduce payroll errors by 30% through advanced tracking and verification processes
  • TaskConduct bi-weekly payroll verification audits
  • TaskStandardize employee timesheet submission process
  • TaskImplement advanced payroll tracking software
  • KRConduct training for payroll staff to improve knowledge of new processes by 20%
  • TaskIdentify areas needing improvement in current payroll procedures
  • TaskImplement training and assess knowledge improvement
  • TaskDevelop comprehensive training program for new processes
  • KRImplement automatic payroll system to save 15% processing time
  • TaskTrain staff members on the new system usage
  • TaskResearch and select a suitable automatic payroll system
  • TaskMonitor and adjust the system for efficiency

OKRs to enhance operational efficiency across all workflows

  • ObjectiveEnhance operational efficiency across all workflows
  • KRReduce task redundancy by identifying and eliminating 20% of duplicate tasks
  • TaskImplement plan to remove 20% of these duplicates
  • TaskIdentify duplicate tasks in existing workflow
  • TaskAnalyze impact of eliminating identified duplicates
  • KRReduce processing time by 15% for key operational activities
  • TaskImplement efficient technologies to streamline operational processes
  • TaskTrain staff on time management skills and faster work methods
  • TaskIdentify and eliminate unneeded steps in current procedures
  • KRImplement two new process automation tools to minimize manual intervention
  • TaskResearch and select two process automation tools suitable for our needs
  • TaskTrain staff on how to utilize these new tools
  • TaskPurchase and install the selected automation tools

OKRs to improve the efficiency of the chargeback recovery process

  • ObjectiveImprove the efficiency of the chargeback recovery process
  • KRIncrease chargeback recovery rate by 25%
  • TaskReview and optimize billing descriptors
  • TaskImplement advanced fraud detection software
  • TaskTrain staff on effective dispute resolution techniques
  • KRReduce recovery processing time by 15%
  • TaskTrain staff on time-efficient recovery processes
  • TaskInvest in automated recovery-based software to improve efficiency
  • TaskImplement process improvement strategies to streamline recovery procedures
  • KRMinimize unresolved chargebacks by 20%
  • TaskRegularly update and review charging policies
  • TaskImplement stricter customer verification measures
  • TaskTrain staff to identify potential fraud

OKRs to improve IT Service Management process efficiency and efficacy

  • ObjectiveImprove IT Service Management process efficiency and efficacy
  • KRImplement two new service improvement projects
  • TaskIdentify areas in the service sector that need improvement
  • TaskCommence execution of the project plan steps
  • TaskDevelop detailed project plans for improvements
  • KRAchieve 95% service request satisfaction
  • TaskSolicit and incorporate feedback from service users
  • TaskRegularly train staff to improve quality of customer service
  • TaskImplement a system for tracking and resolving requests efficiently
  • KRReduce system-related incidents by 20%
  • TaskTrain staff on correct system usage
  • TaskImplement regular system maintenance and upgrades
  • TaskEnhance system security measures

OKRs to amplify efficiency and scalability of Business Operations' internal processes

  • ObjectiveAmplify efficiency and scalability of Business Operations' internal processes
  • KRIncrease team's operational efficiency by 25% through process automation and training
  • KRReduce operational delays and errors by 30% via enhanced internal quality controls
  • TaskMonitor and assess performance for continuous improvement
  • TaskTrain employees on revised operational procedures
  • TaskImplement stringent quality control checks at each stage
  • KRExpand the volume capacity by 20% through better resource allocation and staffing strategies
  • TaskReview current resource allocation for efficiency improvements
  • TaskImplement optimal staffing strategies to increase productivity
  • TaskSource additional resources to accommodate 20% volume increase

OKRs to enhance workflow efficiency and productivity

  • ObjectiveEnhance workflow efficiency and productivity
  • KRImplement at least 3 significant improvements identified from the workflow analysis
  • TaskDevelop strategies to implement these improvements efficiently
  • TaskEvaluate success of implemented improvements periodically
  • TaskPrioritize the 3 top improvements identified from workflow analysis
  • KRReduce workflow steps or stages by 10% to streamline operations
  • TaskImplement new workflow and analyze for efficiency improvement
  • TaskReview and analyze current processes for unnecessary stages
  • TaskDevelop a revised workflow eliminating redundant steps
  • KRIncrease process efficiency by 20% through process re-engineering
  • TaskIdentify bottlenecks in the current process
  • TaskTrain staff on newly engineered process
  • TaskDevelop a streamlined process blueprint

OKRs to enhance proficiency in managing administrative tasks and assigned duties

  • ObjectiveEnhance proficiency in managing administrative tasks and assigned duties
  • KRAttend a minimum of 2 professional development workshops related to administrative duties
  • TaskIdentify relevant professional development workshops for administrative tasks
  • TaskRegister for chosen workshops
  • TaskAttend and participate in both workshops
  • KRReduce errors in administrative tasks to less than 5%
  • TaskDevelop a comprehensive checklist for daily tasks
  • TaskConduct monthly audits for error tracking
  • TaskImplement regular training sessions for administrative skills
  • KRDecrease task completion time by 15% over the quarter
  • TaskStreamline processes and remove unnecessary steps
  • TaskProvide staff with time management training
  • TaskImplement workflow management software for efficiency

Process Efficiency OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to track your Process Efficiency OKRs

The rules of OKRs are simple. Quarterly OKRs should be tracked weekly, and yearly OKRs should be tracked monthly. Reviewing progress periodically has several advantages:

We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Process Efficiency OKR templates

We have more templates to help you draft your team goals and OKRs.

Table of contents