11 customisable OKR examples for Business Process Manager
What are Business Process Manager OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Business Process Manager to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Business Process Manager OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable Business Process Manager OKRs examples
You will find in the next section many different Business Process Manager Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to enhance efficiency through digital platform integration and automation
Enhance efficiency through digital platform integration and automation
Successfully integrate 5 different digital platforms into the business process
Identify platforms vital for improving business processes
Train employees on platform usage
Create implementation plan for each platform
Increase process efficiency by 35% through the implemented automation
Implement and optimize selected automation tools
Monitor, measure and adjust automation for efficiency
Review current processes for potential automation opportunities
Reduce manual errors by 40% using the automated system
Train staff on proper use and maintenance of automation system
Implement error detection software in all business operations
Monitor and evaluate the system’s effectiveness regularly
2. OKRs to transform IT into a driving force for digital evolution
Transform IT into a driving force for digital evolution
Achieve a 25% improvement in efficiency by digitizing two major business processes
Evaluate and optimize efficiency post-digitization
Implement digital systems within these processes
Identify two major business processes for digitization
Implement at least 3 new cutting-edge digital tech tools in our workflow
Conduct training sessions for the team
Develop implementation strategy for new tools
Identify suitable digital tech tools for our operations
Upskill 80% of IT staff with the latest digital transformation methodologies and tools
Develop comprehensive training programs for IT staff
Implement and monitor the training program progress regularly
Identify key digital transformation methodologies and tools necessary for upskilling
3. OKRs to establish a comprehensive Operational Excellence Program
Establish a comprehensive Operational Excellence Program
Achieve a 15% increase in overall operational efficiency metrics by quarter end
Train workforce in lean management for optimized performance
Implement technological upgrades to optimize production processes
Regularly review and streamline workflow processes
Identify and document 20 potential business processes for optimization
Prioritize processes for potential optimization
Review existing operations and identify 20 optimization possibilities
Document each process in detail, noting inefficiencies
Implement operational improvements in at least 5 identified business processes
Develop strategies for operational enhancements
Identify 5 business processes needing improvement
Implement improved processes in those identified areas
4. OKRs to amplify efficiency and scalability of Business Operations' internal processes
Amplify efficiency and scalability of Business Operations' internal processes
Increase team's operational efficiency by 25% through process automation and training
Reduce operational delays and errors by 30% via enhanced internal quality controls
Monitor and assess performance for continuous improvement
Train employees on revised operational procedures
Implement stringent quality control checks at each stage
Expand the volume capacity by 20% through better resource allocation and staffing strategies
Review current resource allocation for efficiency improvements
Implement optimal staffing strategies to increase productivity
Source additional resources to accommodate 20% volume increase
5. OKRs to uncover and articulate the 'as-is' process accurately
Uncover and articulate the 'as-is' process accurately
Document details of each task including stakeholders and resources used by week 4
Identify stakeholders and resources for each task
Write down the details of each task
Organize information by week 4
Create a comprehensive presentable report detailing the 'as-is' process by week 6
Lastly, prepare and finalize the report by week 6
First, gather and analyze current process data
Second, create outline for the report structure
Identify all key tasks and activities forming the process by week 2
Create a checklist of all related tasks
Define the process needing task identification
Schedule tasks and activities for week 2
6. OKRs to make business travel process fully digital
Make business travel process fully digital
Identify and list all paper-dependent tasks in business travel by end of week 1
Survey team members about paper-dependent tasks in business travel
Research common paper-dependent tasks in corporate travel
Compile list of identified paper-dependent travel tasks by end of week 1
Design and implement a digital solution for identified tasks within week 5
Identify specific tasks requiring digital solution during week 5
Sketch out a basic design for the digital solution
Begin implementing the devised digital solution
Achieve 95% employee adoption of the new digital process in trial phase
Offer incentives for early adopters in trial phase
Conduct informative training sessions on new digital process
Seek feedback and troubleshoot issues quickly
7. OKRs to streamline corporate general and administrative expenses
Streamline corporate general and administrative expenses
Slash administrative costs by 15% through process improvements
Implement automation technology for routine tasks
Conduct training on new streamlined processes
Identify inefficiencies in current administrative processes
Increase revenue to cost ratio by 20% via strategic resource allocation
Continually monitor and adjust resource allocation
Redistribute resources to maximize efficiency
Identify profitable and underutilized resources
Implement cost control mechanisms reducing overspending by 10%
Identify areas of excessive spending within current budget
Develop and implement cost control policies
Monitor and record savings from implemented policies
8. OKRs to implement tech solutions to optimize consulting business
Implement tech solutions to optimize consulting business
Reduce response times to client queries by 30% using AI-based Automation
Implement AI-powered customer service bots for quick query resolution
Regularly monitor and fine-tune AI algorithms for efficiency
Train AI systems using previous client interactions data
Improve data analysis efficiency by 40% adopting data visualization tools
Identify key metrics for data analysis efficiency measurement
Train team members to effectively use these tools
Research and select proper data visualization tools
Increase project turnover by 20% utilizing new project management software
Research and acquire suitable project management software
Monitor and analyze project turnover rate regularly
Train team members on new software usage
9. OKRs to achieve operational excellence across all business areas
Achieve operational excellence across all business areas
Improve process output by accelerating workflow speed by 20%
Implement automated systems to streamline operations
Analyze current workflow to identify bottlenecks and delays
Train staff on efficiency improving strategies
Enhance employee productivity by providing training, aiming for 90% completion
Monitor and report the training completion rate continuously
Conduct regular training sessions for all levels of employees
Identify necessary training programs for different job roles
Increase efficiency by reducing operational errors by 15%
Introduce automated systems for high-error processes
Continually review and improve current procedures
Implement training programs focusing on reducing operational mistakes
10. OKRs to automate IT processes for increased efficiency
Streamline IT processes for optimal productivity
Implement a comprehensive IT management system to track incidents and resolve them
Increase customer satisfaction by 20% through faster resolution of IT issues
Automate 80% of repetitive tasks across all IT departments
Reduce mean time to resolve IT issues by 50% through process automation
11. OKRs to increase repeat business through timely follow-up and re-quotation
Increase repeat business through timely follow-up and re-quotation
Achieve 40% successful requote conversion from contacted clients
Train team on persuasive sales communication techniques
Improve quality and personalization of requote offers
Implement a follow-up system for all quoted clients
Reach out to 100% of clients with past orders in the last two years
Send customized messages to each client
Compile list of clients with past orders
Draft effective outreach communication
Create and implement a formalized follow-up process for future sales follow-up
Design a standardized sales follow-up template
Train the sales team on the new process method
Identify key touchpoints for customer follow-up after purchase
Business Process Manager OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/tability-insights-board.e70f9466.png)
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/checkins-graph.b2aec458.png)
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Business Process Manager OKRs in a strategy map
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
![A strategy map in Tability](https://tability-templates-v2.vercel.app/_next/static/media/tability_strategy_map.2ad25843.png)
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Business Process Manager OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to increase Atlassian licensing sales by 50%
OKRs to enhance efficiency and effectiveness of incident management
OKRs to implement a laboratory procedure mentorship program
OKRs to develop an improved, fully transparent communication system
OKRs to increase the count of SQLs
OKRs to secure BUMA's competitive sustainability and future-readiness
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.