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tability.ioWhat are Information Technology OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for Information Technology to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Information Technology OKRs examples
You'll find below a list of Objectives and Key Results templates for Information Technology. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to enhance the organization's information technology efficiency and security
ObjectiveEnhance the organization's information technology efficiency and security
KRIncrease IT systems uptime to 99.9% across all operations
Introduce proactive system performance monitoring- Regularly update and patch all software systems
- Implement robust and diverse backup servers for essential systems
- KRImplement multi-factor authentication for 90% of users to enhance security
- Guide users through the multi-factor adoption process
- Choose a suitable multi-factor authentication system
- Identify and classify users based on access levels and security requirements
- KRDecrease system-related user complaints by 30% through proactive IT support improvements
- Enhance technical troubleshooting protocols
- Implement continuous monitoring for system performance
- Develop comprehensive IT support training programs
OKRs to enhance efficiency of operations in the HR department
- ObjectiveEnhance efficiency of operations in the HR department
- KRImplement an HRIS that increases record-keeping accuracy by 20%
- Transition existing HR records to the new HRIS
- Train HR department on the chosen HRIS system
- Select a HRIS system designed to improve record-keeping accuracy
- KRIncrease employee self-service tasks completion rate by 50%
- Conduct regular training for employee self-service tasks
- Implement user-friendly self-service task software
- Establish incentives for task completion
- KRReduce the administrative HR tasks processing time by 30%
- Implement automated HR software for task processing
- Train staff on efficient task handling strategies
- Delegate repetitive tasks to lower-level personnel
OKRs to enhance Product's Cybersecurity
- ObjectiveEnhance Product's Cybersecurity
- KRImplement two additional layers of authentication for user access to sensitive data
- KRReduce the average response time for resolving cybersecurity incidents by 20%
- Implement real-time threat monitoring and detection systems to identify and respond to incidents promptly
- Conduct regular cybersecurity training and awareness programs to improve incident response capabilities
- Enhance collaboration and communication between cybersecurity teams to streamline incident resolution processes
- Develop and implement standardized incident response procedures for efficient and effective resolution
- KRConduct a comprehensive vulnerability assessment and address identified issues within two weeks
- KRIncrease cybersecurity training completion rate to 90% for all employees
- Conduct regular assessments and evaluations to identify and address any barriers to training completion
- Implement a regular reminder system to notify employees about pending training and deadlines
- Develop engaging online cybersecurity training modules with interactive exercises and gamification elements
- Provide incentives and rewards for employees who complete cybersecurity training on time
OKRs to improve organization's DevOps practices and monitoring systems
- ObjectiveImprove organization's DevOps practices and monitoring systems
- KRImplement real-time monitoring for critical systems
- Set up necessary hardware and infrastructure for real-time monitoring
- Research and select a real-time monitoring software solution
- Create a checklist of critical systems to be monitored in real-time
- Train staff on using the real-time monitoring system and troubleshooting potential issues
- KRAchieve 99% uptime for all production services
- Implement automated monitoring systems to detect and resolve service interruptions promptly
- Create redundancy in server infrastructure to prevent single points of failure
- Establish a robust backup and disaster recovery plan for all production services
- Regularly schedule and perform maintenance tasks to optimize system performance and stability
- KRReduce mean time to resolution (MTTR) for incidents by 20%
- KRIncrease adoption of DevOps practices across all teams
- Implement automated CI/CD pipelines for faster software delivery
- Encourage cross-functional collaboration and knowledge sharing between teams
- Regularly review and optimize existing processes to ensure continuous improvement
- Provide comprehensive DevOps training for all teams
OKRs to enhance IT efficiency and business process optimization
- ObjectiveEnhance IT efficiency and business process optimization
- KRImplement IT training, increasing staff competency scores by 20%
- KRAchieve a 25% reduction in IT-related incident reports
- Upgrade all outdated hardware and software
- Implement regular staff training on IT systems and security protocols
- Increase frequency of system maintenance and monitoring
- KRIncrease process automation by 30% to accelerate task completion
- Monitor and adjust automation processes frequently
- Identify tasks that are eligible for automation
- Implement automation technology for identified tasks
OKRs to streamline IT and Admin functional efficiency
- ObjectiveStreamline IT and Admin functional efficiency
- KRIncrease team productivity by 20% through targeted training workshops
- Develop targeted training workshops based on identified skills
- Identify key areas where team skills can be improved
- Implement and analyze the impact of the training workshops
- KRReduce IT-related issues by 30% through proactive system maintenance and upgrades
- Schedule routine system upgrades
- Implement regular system maintenance checks
- Train staff in troubleshooting common issues
- KRImprove admin task automation by implementing 2 new software tools
- Research suitable software tools for automation
- Implement and train staff on new software tools
- Identify key areas needing automation in admin tasks
OKRs to ensure shadow IT alignment with corporate policy
- ObjectiveEnsure shadow IT alignment with corporate policy
- KRAnalyze and document compliance gaps in 70% of identified shadow IT initiatives
- Identify 70% of existing shadow IT initiatives
- Evaluate these initiatives for compliance gaps
- Document all identified compliance gaps
- KRImplement policy-compliant changes in 50% of non-compliant shadow IT projects
- Implement changes in identified projects
- Draft policy-compliant changes for identified projects
- Identify 50% of non-compliant shadow IT projects
- KRIdentify all shadow IT initiatives by end of week 2
- Compile a report of all discoveries
- Analyze network traffic for unknown applications
- Survey employees about unapproved software or systems they're using
OKRs to implement an effective smart workplace management system
- ObjectiveImplement an effective smart workplace management system
- KRIdentify and select a suitable smart workplace management system by analyzing 5 potential options
- Make final selection based on analysis and business needs
- Analyze features, reviews, and pricing of each system
- Research and list five potential smart workplace management systems
- KRTrain 100% of workforce to effectively utilize the new management system for daily operations
- Implement strategies for workforce to apply system knowledge daily
- Organize comprehensive training sessions about the new management system
- Provide regular follow-up training for continual workforce development
- KRProcure the selected system and complete installation in 80% of the workplace areas
- Schedule installation in various work zones
- Purchase the selected system for implementation
- Ensure setup in 80% of designated areas
OKRs to implement a comprehensive new HR portal for employees
- ObjectiveImplement a comprehensive new HR portal for employees
- KRReceive a minimum of 80% positive user feedback after the first month of usage
- Analyse and address negative feedback promptly
- Continually improve user experience based on feedback
- Implement a user-friendly feedback system
- KRAchieve 90% employee registration within the first month of portal introduction
- Launch an engaging awareness campaign about the portal
- Provide easy-to-follow registration instructions to employees
- Incentivize portal registration through rewards
- KRIntegrated portal with key HR services and resources by end of quarter
- Test and launch the completed HR portal
- Identify essential HR services and resources for integration
- Design and develop the integrated portal structure
OKRs to full deployment of Ember and Abnormal Security tools in SecOps
- ObjectiveFull deployment of Ember and Abnormal Security tools in SecOps
- KRAchieve 100% operational status of both tools within the SecOps ecosystem by Week 12
- Evaluate current operational status of both tools
- Implement changes and verify 100% operational status
- Identify necessary upgrades or repairs for both tools
- KRTrain IT team on Abnormal Security and Ember tools by the end of Week 6
- Prepare materials and resources for the training
- Conduct post-training assessment by end of Week 6
- Schedule training sessions for IT team on both tools
- KRInstall and test Ember and Abnormal Security tools in the SecOps environment by Week 8
- Test both tools for effectiveness and efficiency
- Install Abnormal Security tool in the SecOps environment
- Install Ember tool in the SecOps environment
How to write your own Information Technology OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Information Technology OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Information Technology OKRs
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Information Technology OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to enhance tech lead abilities by utilizing online learning and practical application
- OKRs to amplify customer acquisition for the 1:4 matrix product
- OKRs to contribute proactively to three Atlassian Services proposals
- OKRs to develop effective patient re-engagement strategy for the clinic
- OKRs to drive change for a better future based on data and evidence
- OKRs to ensure High Uptime