Get Tability: OKRs that don't suck | Learn more →

10 OKR examples for Information Technology

Turn your spreadsheets into OKR dashboards with Tability

Tability is a cheatcode for goal-driven teams. Set perfect OKRs with AI, stay focused on the work that matters.

What are Information Technology OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for Information Technology to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

The best tools for writing perfect Information Technology OKRs

Here are 2 tools that can help you draft your OKRs in no time.

Tability AI: to generate OKRs based on a prompt

Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.

Watch the video below to see it in action 👇

Tability Feedback: to improve existing OKRs

You can use Tability's AI feedback to improve your OKRs if you already have existing goals.

AI feedback for OKRs in Tability

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

Information Technology OKRs examples

You'll find below a list of Objectives and Key Results templates for Information Technology. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

OKRs to enhance the organization's information technology efficiency and security

  • ObjectiveEnhance the organization's information technology efficiency and security
  • KRIncrease IT systems uptime to 99.9% across all operations
  • TaskIntroduce proactive system performance monitoring
  • TaskRegularly update and patch all software systems
  • TaskImplement robust and diverse backup servers for essential systems
  • KRImplement multi-factor authentication for 90% of users to enhance security
  • TaskGuide users through the multi-factor adoption process
  • TaskChoose a suitable multi-factor authentication system
  • TaskIdentify and classify users based on access levels and security requirements
  • KRDecrease system-related user complaints by 30% through proactive IT support improvements
  • TaskEnhance technical troubleshooting protocols
  • TaskImplement continuous monitoring for system performance
  • TaskDevelop comprehensive IT support training programs

OKRs to enhance efficiency of operations in the HR department

  • ObjectiveEnhance efficiency of operations in the HR department
  • KRImplement an HRIS that increases record-keeping accuracy by 20%
  • TaskTransition existing HR records to the new HRIS
  • TaskTrain HR department on the chosen HRIS system
  • TaskSelect a HRIS system designed to improve record-keeping accuracy
  • KRIncrease employee self-service tasks completion rate by 50%
  • TaskConduct regular training for employee self-service tasks
  • TaskImplement user-friendly self-service task software
  • TaskEstablish incentives for task completion
  • KRReduce the administrative HR tasks processing time by 30%
  • TaskImplement automated HR software for task processing
  • TaskTrain staff on efficient task handling strategies
  • TaskDelegate repetitive tasks to lower-level personnel

OKRs to enhance Product's Cybersecurity

  • ObjectiveEnhance Product's Cybersecurity
  • KRImplement two additional layers of authentication for user access to sensitive data
  • KRReduce the average response time for resolving cybersecurity incidents by 20%
  • TaskImplement real-time threat monitoring and detection systems to identify and respond to incidents promptly
  • TaskConduct regular cybersecurity training and awareness programs to improve incident response capabilities
  • TaskEnhance collaboration and communication between cybersecurity teams to streamline incident resolution processes
  • TaskDevelop and implement standardized incident response procedures for efficient and effective resolution
  • KRConduct a comprehensive vulnerability assessment and address identified issues within two weeks
  • KRIncrease cybersecurity training completion rate to 90% for all employees
  • TaskConduct regular assessments and evaluations to identify and address any barriers to training completion
  • TaskImplement a regular reminder system to notify employees about pending training and deadlines
  • TaskDevelop engaging online cybersecurity training modules with interactive exercises and gamification elements
  • TaskProvide incentives and rewards for employees who complete cybersecurity training on time

OKRs to improve organization's DevOps practices and monitoring systems

  • ObjectiveImprove organization's DevOps practices and monitoring systems
  • KRImplement real-time monitoring for critical systems
  • TaskSet up necessary hardware and infrastructure for real-time monitoring
  • TaskResearch and select a real-time monitoring software solution
  • TaskCreate a checklist of critical systems to be monitored in real-time
  • TaskTrain staff on using the real-time monitoring system and troubleshooting potential issues
  • KRAchieve 99% uptime for all production services
  • TaskImplement automated monitoring systems to detect and resolve service interruptions promptly
  • TaskCreate redundancy in server infrastructure to prevent single points of failure
  • TaskEstablish a robust backup and disaster recovery plan for all production services
  • TaskRegularly schedule and perform maintenance tasks to optimize system performance and stability
  • KRReduce mean time to resolution (MTTR) for incidents by 20%
  • KRIncrease adoption of DevOps practices across all teams
  • TaskImplement automated CI/CD pipelines for faster software delivery
  • TaskEncourage cross-functional collaboration and knowledge sharing between teams
  • TaskRegularly review and optimize existing processes to ensure continuous improvement
  • TaskProvide comprehensive DevOps training for all teams

OKRs to enhance IT efficiency and business process optimization

  • ObjectiveEnhance IT efficiency and business process optimization
  • KRImplement IT training, increasing staff competency scores by 20%
  • KRAchieve a 25% reduction in IT-related incident reports
  • TaskUpgrade all outdated hardware and software
  • TaskImplement regular staff training on IT systems and security protocols
  • TaskIncrease frequency of system maintenance and monitoring
  • KRIncrease process automation by 30% to accelerate task completion
  • TaskMonitor and adjust automation processes frequently
  • TaskIdentify tasks that are eligible for automation
  • TaskImplement automation technology for identified tasks

OKRs to streamline IT and Admin functional efficiency

  • ObjectiveStreamline IT and Admin functional efficiency
  • KRIncrease team productivity by 20% through targeted training workshops
  • TaskDevelop targeted training workshops based on identified skills
  • TaskIdentify key areas where team skills can be improved
  • TaskImplement and analyze the impact of the training workshops
  • KRReduce IT-related issues by 30% through proactive system maintenance and upgrades
  • TaskSchedule routine system upgrades
  • TaskImplement regular system maintenance checks
  • TaskTrain staff in troubleshooting common issues
  • KRImprove admin task automation by implementing 2 new software tools
  • TaskResearch suitable software tools for automation
  • TaskImplement and train staff on new software tools
  • TaskIdentify key areas needing automation in admin tasks

OKRs to ensure shadow IT alignment with corporate policy

  • ObjectiveEnsure shadow IT alignment with corporate policy
  • KRAnalyze and document compliance gaps in 70% of identified shadow IT initiatives
  • TaskIdentify 70% of existing shadow IT initiatives
  • TaskEvaluate these initiatives for compliance gaps
  • TaskDocument all identified compliance gaps
  • KRImplement policy-compliant changes in 50% of non-compliant shadow IT projects
  • TaskImplement changes in identified projects
  • TaskDraft policy-compliant changes for identified projects
  • TaskIdentify 50% of non-compliant shadow IT projects
  • KRIdentify all shadow IT initiatives by end of week 2
  • TaskCompile a report of all discoveries
  • TaskAnalyze network traffic for unknown applications
  • TaskSurvey employees about unapproved software or systems they're using

OKRs to implement an effective smart workplace management system

  • ObjectiveImplement an effective smart workplace management system
  • KRIdentify and select a suitable smart workplace management system by analyzing 5 potential options
  • TaskMake final selection based on analysis and business needs
  • TaskAnalyze features, reviews, and pricing of each system
  • TaskResearch and list five potential smart workplace management systems
  • KRTrain 100% of workforce to effectively utilize the new management system for daily operations
  • TaskImplement strategies for workforce to apply system knowledge daily
  • TaskOrganize comprehensive training sessions about the new management system
  • TaskProvide regular follow-up training for continual workforce development
  • KRProcure the selected system and complete installation in 80% of the workplace areas
  • TaskSchedule installation in various work zones
  • TaskPurchase the selected system for implementation
  • TaskEnsure setup in 80% of designated areas

OKRs to implement a comprehensive new HR portal for employees

  • ObjectiveImplement a comprehensive new HR portal for employees
  • KRReceive a minimum of 80% positive user feedback after the first month of usage
  • TaskAnalyse and address negative feedback promptly
  • TaskContinually improve user experience based on feedback
  • TaskImplement a user-friendly feedback system
  • KRAchieve 90% employee registration within the first month of portal introduction
  • TaskLaunch an engaging awareness campaign about the portal
  • TaskProvide easy-to-follow registration instructions to employees
  • TaskIncentivize portal registration through rewards
  • KRIntegrated portal with key HR services and resources by end of quarter
  • TaskTest and launch the completed HR portal
  • TaskIdentify essential HR services and resources for integration
  • TaskDesign and develop the integrated portal structure

OKRs to full deployment of Ember and Abnormal Security tools in SecOps

  • ObjectiveFull deployment of Ember and Abnormal Security tools in SecOps
  • KRAchieve 100% operational status of both tools within the SecOps ecosystem by Week 12
  • TaskEvaluate current operational status of both tools
  • TaskImplement changes and verify 100% operational status
  • TaskIdentify necessary upgrades or repairs for both tools
  • KRTrain IT team on Abnormal Security and Ember tools by the end of Week 6
  • TaskPrepare materials and resources for the training
  • TaskConduct post-training assessment by end of Week 6
  • TaskSchedule training sessions for IT team on both tools
  • KRInstall and test Ember and Abnormal Security tools in the SecOps environment by Week 8
  • TaskTest both tools for effectiveness and efficiency
  • TaskInstall Abnormal Security tool in the SecOps environment
  • TaskInstall Ember tool in the SecOps environment

Information Technology OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Save hours with automated OKR dashboards

AI feedback for OKRs in Tability

Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.

How to get Tability dashboards:

That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.

More Information Technology OKR templates

We have more templates to help you draft your team goals and OKRs.

Table of contents