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10 OKR examples for It Infrastructure Team

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What are It Infrastructure Team OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.

We've tailored a list of OKRs examples for It Infrastructure Team to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

The best tools for writing perfect It Infrastructure Team OKRs

Here are 2 tools that can help you draft your OKRs in no time.

Tability AI: to generate OKRs based on a prompt

Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.

Watch the video below to see it in action 👇

Tability Feedback: to improve existing OKRs

You can use Tability's AI feedback to improve your OKRs if you already have existing goals.

AI feedback for OKRs in Tability

Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.

It Infrastructure Team OKRs examples

You'll find below a list of Objectives and Key Results templates for It Infrastructure Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.

Hope you'll find this helpful!

OKRs to streamline and automate IT infrastructure processes

  • ObjectiveStreamline and automate IT infrastructure processes
  • KRImplement automation in 70% of server management tasks to enhance efficiency
  • TaskTrain the team on implementing automation processes
  • TaskIdentify the predominant server management tasks for automation
  • TaskResearch and select suitable automation tools
  • KRDeploy desktop automation to reduce manual tasks in IT support by 50%
  • TaskPurchase and install necessary automation software
  • TaskIdentify repetitive, manual tasks in IT support for automation
  • TaskTrain IT support staff in automation usage
  • KRDevelop an automated solution to resolve 60% of common network issues
  • TaskTest and implement the automation solution
  • TaskIdentify common network issues and their frequency
  • TaskDesign a prototype for automated issue resolution

OKRs to enhance the efficiency and resilience of our IT infrastructure

  • ObjectiveEnhance the efficiency and resilience of our IT infrastructure
  • KRReduce server response time by 15%
  • TaskOptimize server software and remove unnecessary applications
  • TaskImplement efficient load balancing strategies
  • TaskUpgrade server hardware for increased processing speed
  • KRIncrease network uptime to 99.95%
  • TaskImplement redundant technology to reduce single points of failure
  • TaskSchedule regular maintenance and infrastructure inspections
  • TaskImprove incident response and recovery strategies
  • KRImplement a disaster recovery plan and test its effectiveness
  • TaskTrain staff on executing the recovery plan
  • TaskRegularly test and revise the plan's effectiveness
  • TaskDevelop a comprehensive disaster recovery plan

OKRs to enhance effectiveness and efficiency of IT facility management

  • ObjectiveEnhance effectiveness and efficiency of IT facility management
  • KRAchieve 10% cost reduction in facility management budget
  • TaskNegotiate price reductions or discounts with existing vendors
  • TaskReview current expenses to pinpoint areas with potential for reductions
  • TaskImplement energy-saving measures to decrease utility bills
  • KRReduce outstanding facility-related issues by 35%
  • TaskPrioritize issues based on urgency and impact on operations
  • TaskImplement effective solutions to address identified high-priority issues
  • TaskConduct a comprehensive review of all existing facility-related issues
  • KRImplement a preventive maintenance routine for all IT infrastructure
  • TaskTrain IT staff on preventive maintenance procedures
  • TaskDevelop a comprehensive maintenance schedule
  • TaskIdentify all IT infrastructure requiring regular maintenance

OKRs to enhance the efficiency and stability of the IT infrastructure

  • ObjectiveEnhance the efficiency and stability of the IT infrastructure
  • KRImplement two additional failsafe protocols to boost data recovery speed by 15%
  • TaskDevelop and test two additional failsafe protocols
  • TaskImplement the new protocols to enhance data recovery speed
  • TaskIdentify potential areas for implementing new failsafe protocols
  • KREnsure 95% of helpdesk requests are resolved within 24 hours
  • TaskMonitor daily reports to assess resolution timelines
  • TaskImplement a high-priority response system for urgent requests
  • TaskTrain helpdesk staff in efficient problem-solving techniques
  • KRReduce system downtime by 20% through proactive maintenance and upgrades
  • TaskImplement a routine schedule for proactive system maintenance
  • TaskMonitor system performance consistently for early issue detection
  • TaskPrioritize timely system upgrades and patches

OKRs to enhance IT stability in the DACH region through strategic global and local collaborations

  • ObjectiveEnhance IT stability in the DACH region through strategic global and local collaborations
  • KRImplement 2 new IT infrastructure projects successfully with minimized downtime
  • TaskImplement projects during least busy hours to minimize disruption
  • TaskPrioritize tasks, delegate accordingly, and monitor progress regularly
  • TaskIdentify required resources and create detailed project plans for each system
  • KRSecure 3 new strategic partnerships with reputable IT service providers by end of Q2
  • TaskFinalize and formalize partnership agreements
  • TaskIdentify reputable IT service providers for potential partnership
  • TaskSet up meetings to present partnership proposals
  • KRAchieve a 25% reduction in IT-related complaints/issues from regional stakeholders
  • TaskImprove IT infrastructure for enhanced efficiency
  • TaskImplement advanced IT troubleshooting training for staff
  • TaskEstablish effective communication channels for IT issues

OKRs to ensure successful integration and deployment of Productiv SaaS application

  • ObjectiveEnsure successful integration and deployment of Productiv SaaS application
  • KRFully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
  • TaskIdentify necessary APIs to connect Productiv SaaS to IT infrastructure
  • TaskExecute integration process following API guidelines
  • TaskMonitor and evaluate system performance post-integration
  • KRTrain 90% of relevant staff in operating and maintaining Productiv SaaS effectively
  • TaskIdentify the staff who need to use Productiv SaaS
  • TaskArrange training sessions on Productiv SaaS operation
  • TaskSupervise follow-up activities for effective maintenance training
  • KRIdentify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS
  • TaskIdentify all instances of shadow IT using Productiv SaaS
  • TaskAnalyze potential security risks and impact
  • TaskImplement mitigation strategies for flagged risks

OKRs to enhance IT infrastructure and optimize helpdesk processes for improved efficiency

  • ObjectiveEnhance IT infrastructure and optimize helpdesk processes for improved efficiency
  • KRIncrease customer satisfaction rating by 15% by implementing enhanced self-service options
  • TaskMonitor customer satisfaction rating to measure the impact of enhanced self-service options
  • TaskConduct customer research to gather feedback and identify desired self-service features
  • TaskImplement new self-service features based on customer feedback and identified areas of improvement
  • TaskEvaluate current self-service options and identify potential areas of improvement
  • KRAchieve at least 90% compliance with IT security protocols through regular audits and training
  • TaskConduct quarterly audits to assess compliance with IT security protocols
  • TaskAddress any identified non-compliance issues promptly and provide appropriate corrective actions
  • TaskProvide continuous monitoring and feedback to ensure adherence to IT security protocols
  • TaskDevelop and implement regular training programs to educate employees on IT security protocols
  • KRReduce average resolution time by 20% through streamlined helpdesk workflows
  • TaskAnalyze helpdesk data and identify bottlenecks to optimize and streamline workflows for faster resolution
  • TaskConduct regular training sessions for helpdesk staff to improve technical skills and efficiency
  • TaskImplement automated ticket routing system to assign tickets to appropriate support agents
  • TaskDevelop standardized troubleshooting guides and knowledge base articles for common issues
  • KRImprove system availability by 10% through infrastructure upgrades and proactive maintenance
  • TaskDevelop and implement a proactive maintenance plan to prevent potential system failures
  • TaskImplement necessary infrastructure upgrades based on the assessment findings
  • TaskMonitor and analyze system performance regularly to identify any potential issues in advance
  • TaskConduct a thorough infrastructure assessment to identify potential areas for upgrade

OKRs to streamline data architecture to enhance overall efficiency and decision-making

  • ObjectiveStreamline data architecture to enhance overall efficiency and decision-making
  • KRImprove data governance framework to ensure data quality and compliance
  • TaskIdentify and rectify gaps in the current data governance policies
  • TaskImplement regular compliance checks and audits for data management
  • TaskDevelop comprehensive data quality standards and measurement metrics
  • KREnhance data infrastructure scalability to support future growth and evolving needs
  • TaskImplement scalable data management solutions
  • TaskMonitor and adjust scalability strategies regularly
  • TaskEvaluate current data infrastructure strengths and limitations
  • KRIncrease data integration automation to reduce manual efforts by 30%
  • TaskImplement automation software to streamline data integration
  • TaskMonitor and assess efficiency improvements post-implementation
  • TaskEvaluate existing data integration processes and identify manual efforts

OKRs to successfully migrate on-premises infrastructure to cloud service

  • ObjectiveSuccessfully migrate on-premises infrastructure to cloud service
  • KRTrain all team members on how to use the new cloud service effectively
  • TaskSchedule training sessions for all team members
  • TaskIdentify suitable training course for new cloud service
  • TaskMonitor and assess team's proficiency post-training
  • KRComplete migration of all essential data and applications using cloud service
  • TaskBegin transferring prioritized data to the cloud service
  • TaskAssess and categorize all data and applications for migration
  • TaskConduct thorough post-migration testing and verification
  • KRAchieve cost savings of at least 20% compared to current on-premises setup
  • TaskEstablish and implement a company-wide energy saving program
  • TaskEvaluate and implement more efficient, cost-effective technologies
  • TaskInitiate negotiations with current vendors for price reductions

OKRs to successful migration of services from OnPremise to cloud

  • ObjectiveSuccessful migration of services from OnPremise to cloud
  • KRIdentify and categorize all OnPremise services for migration by end of Week 3
  • TaskCompile a list of all OnPremise services currently in use
  • TaskCategorize each service based on priority for migration
  • TaskCreate a detailed migration schedule by end of Week 3
  • KRConduct post-migration validation to ensure 100% functionality for all migrated services
  • TaskVerify functionality of every migrated service
  • TaskResolve any identified post-migration issues
  • TaskConduct post-migration system checks
  • KRAchieve 70% service migration while ensuring zero disruption in client services
  • TaskIdentify and prioritize critical services for migration
  • TaskDevelop and execute a detailed migration plan
  • TaskContinuously monitor and troubleshoot during migration

It Infrastructure Team OKR best practices

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tip #2: Commit to weekly OKR check-ins

Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.

Being able to see trends for your key results will also keep yourself honest.

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

Save hours with automated OKR dashboards

AI feedback for OKRs in Tability

Your quarterly OKRs should be tracked weekly if you want to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:

Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.

How to get Tability dashboards:

That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.

More It Infrastructure Team OKR templates

We have more templates to help you draft your team goals and OKRs.

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