OKR template to streamline and automate IT infrastructure processes
This OKR is focused on streamlining and automating IT infrastructure processes. A key objective is to automate 70% of server management tasks to enhance efficiency. There's a need for training the team on implementing automation processes, identifying server management tasks for automation, and selecting suitable automation tools.
Another goal is deploying desktop automation to reduce manual tasks in IT support by 50%. This involves purchasing and installing necessary automation software, identifying repetitive manual tasks for automation and training IT support staff in automation usage.
Developing an automated solution to resolve 60% of common network issues is also part of the strategy. It entails testing and implementing the automation solution, identifying common network issues and their frequency, and designing a prototype for automated issue resolution.
In summary, this OKR prioritizes the automation of server management, desktop support, and network issue resolution to amplify efficiency and productivity within IT infrastructure processes.
Another goal is deploying desktop automation to reduce manual tasks in IT support by 50%. This involves purchasing and installing necessary automation software, identifying repetitive manual tasks for automation and training IT support staff in automation usage.
Developing an automated solution to resolve 60% of common network issues is also part of the strategy. It entails testing and implementing the automation solution, identifying common network issues and their frequency, and designing a prototype for automated issue resolution.
In summary, this OKR prioritizes the automation of server management, desktop support, and network issue resolution to amplify efficiency and productivity within IT infrastructure processes.
Streamline and automate IT infrastructure processes
Implement automation in 70% of server management tasks to enhance efficiency
Train the team on implementing automation processes- Identify the predominant server management tasks for automation
- Research and select suitable automation tools
- Deploy desktop automation to reduce manual tasks in IT support by 50%
- Purchase and install necessary automation software
- Identify repetitive, manual tasks in IT support for automation
- Train IT support staff in automation usage
- Develop an automated solution to resolve 60% of common network issues
- Test and implement the automation solution
- Identify common network issues and their frequency
- Design a prototype for automated issue resolution