2 customisable OKR examples for Digital Payment

What are Digital Payment OKRs?

The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.

OKRs are quickly gaining popularity as a goal-setting framework. But, it's not always easy to know how to write your goals, especially if it's your first time using OKRs.

We've tailored a list of OKRs examples for Digital Payment to help you. You can look at any of the templates below to get some inspiration for your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Digital Payment OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Our customisable Digital Payment OKRs examples

You will find in the next section many different Digital Payment Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1OKRs to secure leadership in POS and online payment solutions market

  • ObjectiveSecure leadership in POS and online payment solutions market
  • Key ResultIncrease total volume of digital payments processed by 40%
  • TaskDevelop promotional incentives for customers using digital payments
  • TaskImprove the website's UX for a seamless payment process
  • TaskImplement new digital payment methods such as mobile payments or cryptocurrencies
  • Key ResultBoost customer satisfaction with transaction process by achieving 85% positive feedback
  • TaskImplement a feedback system post-purchase for immediate customer response
  • TaskAddress customer complaints promptly to improve satisfaction rate
  • TaskStreamline checkout process for quicker, more efficient customer transactions
  • Key ResultExpand merchant partnerships by 25% for the broader POS ecosystem
  • TaskSchedule and conduct meetings with target merchants
  • TaskDevelop attractive partnership proposals for merchant contenders
  • TaskResearch and identify potential new merchant partners

2OKRs to achieve dominance in digital payment acceptance market

  • ObjectiveAchieve dominance in digital payment acceptance market
  • Key ResultExpand to 3 new key geographical markets
  • TaskDevelop a market entry strategy tailored for each region
  • TaskAllocate resources for marketing and operations in new markets
  • TaskIdentify potential markets based on product demand and customer demographic
  • Key ResultIncrease total transaction volume by 25%
  • TaskImplement targeted marketing campaigns to attract new customers
  • TaskInvest in user-friendly transaction platform improvements
  • TaskOffer incentives for high-volume transactions
  • Key ResultSecure partnerships with 5 leading eCommerce platforms
  • TaskDevelop tailored pitches for partnership proposals
  • TaskReach out to eCommerce platforms with partnership proposals
  • TaskIdentify top 5 eCommerce platforms suitable for partnership

Digital Payment OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Digital Payment OKRs in a strategy map

OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Digital Payment OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

What's next? Try Tability's goal-setting AI

You can create an iterate on your OKRs using Tability's unique goal-setting AI.

Watch the demo below, then hop on the platform for a free trial.

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