2 customisable OKR examples for Work Order Management
What are Work Order Management OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
How you write your OKRs can make a huge difference on the impact that your team will have at the end of the quarter. But, it's not always easy to write a quarterly plan that focuses on outcomes instead of projects.
We have curated a selection of OKR examples specifically for Work Order Management to assist you. Feel free to explore the templates below for inspiration in setting your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own Work Order Management OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable Work Order Management OKRs examples
You will find in the next section many different Work Order Management Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
1. OKRs to master the use of Service Channel for work order management
Master the use of Service Channel for work order management
Complete an in-depth training course on Service Channel within 4 weeks
Complete and review all training modules within four weeks- Allocate specific hours daily for focused course study
- Enroll in the Service Channel training course immediately
- Successfully input and track 50 unique work orders within a month
- Create a robust system for entering individual work orders
- Allocate specific time daily for updating work order status
- Implement regular checks to ensure no duplicated entries
- Achieve a 90% satisfaction rate on work orders processed through Service Channel
- Regularly review and optimize the processing system
- Establish efficient communication channels for customer feedback
- Implement regular training on Service Channel for all team members
2. OKRs to improve management of hourly budget per work order
- Improve management of hourly budget per work order
- Elevate on-time work order completion rate by 10%
- Train staff on time management techniques
- Monitor progress and provide regular feedback
- Implement stricter deadlines for each work order
- Increase forecasting accuracy of time allocation by 20%
- Implement a rigorous time-tracking tool for all tasks
- Train employees on effective time management strategies
- Regularly review and adjust forecasting models based on data accuracy
- Reduce overtime hours by 15%
- Implement efficient scheduling and task management systems
- Hire additional staff to reduce workload
- Provide time-management training for employees
Work Order Management OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your Work Order Management OKRs in a strategy map
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Work Order Management OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to elevate operational excellence and customer experience
- OKRs to enhance technical performance and usability of the website
- OKRs to improve overall flight safety through targeted educational courses
- OKRs to enhance the firm's business continuity plan
- OKRs to develop a comprehensive IT upskilling program for colleagues
- OKRs to get better engagement and employee satisfaction
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.