13 customisable OKR examples for Communication Efficiency

What are Communication Efficiency OKRs?

The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.

Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.

We have curated a selection of OKR examples specifically for Communication Efficiency to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read our OKR guide online.

Building your own Communication Efficiency OKRs with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.

Our customisable Communication Efficiency OKRs examples

You will find in the next section many different Communication Efficiency Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).

Hope you'll find this helpful!

1OKRs to enhance staff communication efficiency with external partners

  • ObjectiveEnhance staff communication efficiency with external partners
  • Key ResultDecrease emails to external partners by 30% through improved processes
  • TaskImplement a regular review of communication procedures
  • TaskPromote use of project management tools
  • TaskTrain staff in effective email management methods
  • Key ResultImplement a training program for 80% of staff to improve communication skills
  • TaskIdentify consultants to develop the communication skills program
  • TaskTrack participation and completion rates
  • TaskSchedule the training sessions for the staff
  • Key ResultReduce communication-related errors by 25% as measured by partner feedback
  • TaskProvide communication skills training to employees
  • TaskImplement a standardized communication protocol for all staff
  • TaskPeriodically review and improve communication systems

2OKRs to enhance group communication regarding current conditions

  • ObjectiveEnhance group communication regarding current conditions
  • Key ResultImplement a daily check-in system for sharing conditions among 90% of group members
  • TaskIdentify a convenient time slot for daily check-ins
  • TaskSet a standard check-in protocol for group members
  • TaskDevelop an efficient online meeting platform
  • Key ResultInstitute common understandings of conditions among 70% of the group within two weeks
  • TaskDefine and distribute conditions(materials) to the entire group
  • TaskConduct assessment to confirm their understanding
  • TaskOrganize training sessions on understanding these conditions
  • Key ResultObtain 80% positive feedback on new communication system efficiency by quarter end
  • TaskImplement new communication system across the company
  • TaskCollect and analyze feedback for improvements
  • TaskTrain employees in efficient use of the system

3OKRs to enhance the efficiency of internal team communication

  • ObjectiveEnhance the efficiency of internal team communication
  • Key ResultIncrease usage of team collaboration tools by 30%
  • TaskImplement training sessions highlighting tool benefits and functionalities
  • TaskLaunch a company-wide communication promoting tool usage
  • TaskOffer incentives for employees who regularly utilize the tools
  • Key ResultImplement weekly team catch-up meetings, achieving 90% attendance
  • TaskTrack attendance to maintain rate above 90%
  • TaskSchedule weekly meetings during common free time
  • TaskSend reminders about meetings two days prior
  • Key ResultReduce email response time by 50%
  • TaskSet dedicated times for checking and responding to emails
  • TaskPrioritize emails based on urgency and importance
  • TaskUse email templates for common responses

4OKRs to enhance our overall communication effectiveness

  • ObjectiveEnhance our overall communication effectiveness
  • Key ResultImplement a weekly all-hands communication meeting improving participation by 25%
  • TaskOffer incentives for active participation
  • TaskSchedule consistent weekly all-hands meetings
  • TaskDevelop engaging and participatory meeting agendas
  • Key ResultIncrease internal newsletter open rates by 10%, ensuring better information dissemination
  • TaskIntegrate more engaging, relevant content within newsletters
  • TaskImprove subject lines to capture employee interest
  • TaskImplement succinct, visual-rich layout for emails
  • Key ResultReduce email response time by 15% boosting operational efficiency
  • TaskPrioritize incoming emails based on urgency and relevance
  • TaskImplement an email management tool to automate responses
  • TaskDedicate specific time slots for checking and responding to emails

5OKRs to enhance efficiency and effectiveness of internal communications

  • ObjectiveEnhance efficiency and effectiveness of internal communications
  • Key ResultImplement a collaborative tool to reduce email communication by 50%
  • TaskIdentify suitable collaborative tools for team communication
  • TaskMonitor and measure reduction in email usage
  • TaskTrain team on the usage of the selected tool
  • Key ResultAchieve a 25% increase in staff participation in internal communications feedback surveys
  • TaskImplement staff incentives for survey participation
  • TaskRegularly promote surveys through company-wide communications
  • TaskDevelop engaging, concise surveys for easier completion
  • Key ResultDevelop an internal communications strategy and get approval from all department heads
  • TaskSchedule meetings with department heads for feedback
  • TaskRevise and finalize strategy based on received approval
  • TaskDraft an initial internal communications strategy proposal

6OKRs to ensure consistent project progress

  • ObjectiveEnsure consistent project progress
  • Key ResultReduce project milestone delays by 15%
  • TaskIncrease communication and collaboration among team members
  • TaskRegularly monitor and update task progression
  • TaskImplement a consistent, detailed project schedule
  • Key ResultIncrease weekly deliverables completion rate by 20%
  • TaskReview existing workflows for areas of inefficiency
  • TaskImplement deadline reminders and progress check-ins
  • TaskProvide training for enhanced productivity tools
  • Key ResultImprove team communication efficiency by optimizing weekly meetings
  • TaskAllocate specific speaking time to each participant
  • TaskImplement clear post-meeting follow-up procedures
  • TaskDevelop clear, concise agenda for each weekly meeting

7OKRs to improve efficiency in team support

  • ObjectiveImprove efficiency in team support
  • Key ResultDecrease average response time to team requests by 30%
  • TaskImplement a central team communication platform
  • TaskPrioritize and delegate team queries efficiently
  • TaskTrain staff in time-effective communication methods
  • Key ResultImplement a tracking system to improve accountability and time management
  • TaskResearch and select an appropriate tracking system
  • TaskRegularly review system data and adjust processes
  • TaskTrain the team on using the system
  • Key ResultResolving 95% of team issues within two hours of initial report
  • TaskDevelop efficient problem-solving methods for common issues
  • TaskImplement quick communication channels for issue reporting
  • TaskEstablish on-call support team for immediate troubleshooting

8OKRs to enhance project completion rate to boost awarded projects

  • ObjectiveEnhance project completion rate to boost awarded projects
  • Key ResultDevelop and implement a robust project tracking system by 20% to prevent delays
  • TaskSelect system and devise implementation plan
  • TaskResearch available project tracking systems
  • TaskTrain team on new tracking system
  • Key ResultIncrease team productivity by 15% through effective resource allocation and training
  • TaskSuccessfully allocate resources, balancing workloads for optimized productivity
  • TaskIdentify gaps in team skill sets and implement targeted training initiatives
  • TaskTrack progress weekly, promptly adjust strategies as needed
  • Key ResultImprove communication efficiency with clients to ensure 100% on-time submission
  • TaskFacilitate training on effective and prompt communication techniques
  • TaskSchedule regular follow-ups to ensure timely submissions
  • TaskImplement a system to track client communication and submission dates

9OKRs to accelerate overall procurement processes

  • ObjectiveAccelerate overall procurement processes
  • Key ResultSlash approvals waiting time by 25%
  • TaskProvide employee training to expedite approvals
  • TaskImplement an automated approval system for efficiency
  • TaskPrioritize urgent approvals daily
  • Key ResultReduce current supplier response times by 20%
  • TaskRevisit current contracts and agreements for possible revisions
  • TaskProvide timely feedback to suppliers to encourage improvement
  • TaskImplement more efficient communication methods with suppliers
  • Key ResultDecrease purchase order errors by 30%
  • TaskConduct regular training sessions on proper purchase order submission
  • TaskEstablish mandatory accuracy checking protocols before submission
  • TaskImplement advanced automated software for purchase order management

10OKRs to Improve the efficiency of our corporate affairs operations

  • Objective Improve the efficiency of our corporate affairs operations
  • Key ResultImplement new communication strategies, improving internal communication efficiency by 25%
  • TaskMonitor and analyze communication improvements
  • TaskResearch and choose a suitable internal communication system
  • TaskTrain employees on utilizing the new communication system
  • Key ResultFacilitate at least 2 training programs to improve staff's understanding of corporate policies
  • TaskIdentify necessary areas for training in current corporate policies
  • TaskDevelop comprehensive training programs tailored to these areas
  • TaskSchedule and conduct two policy training sessions
  • Key ResultAchieve a 30% reduction in time taken for regulatory compliance processes
  • TaskStreamline documentation processes for increased efficiency
  • TaskImplement automation software for routine compliance tasks
  • TaskTrain staff in fast, effective compliance procedures

11OKRs to enhance warehouse RFP and proforma process efficiency

  • ObjectiveEnhance warehouse RFP and proforma process efficiency
  • Key ResultAchieve 90% stakeholder satisfaction through improved communication and transparency in the RFP process
  • TaskProvide regular progress updates to stakeholders
  • TaskTrain staff on effective and transparent communication skills
  • TaskImplement a clear timeline for responses in the RFP process
  • Key ResultIdentify and implement 3 process improvements to increase proforma accuracy
  • TaskImplement the three most effective improvements
  • TaskDevelop and test potential process improvements
  • TaskEvaluate current proforma generation process for inefficiencies or inaccuracies
  • Key ResultReduce RFP preparation time by 25% while maintaining quality
  • TaskUtilize an RFP software to boost efficiency
  • TaskImplement a standardized template for consistent RFP formatting
  • TaskAssign specific roles to streamline the preparation process

12OKRs to improve overall HR efficiency and employee satisfaction

  • ObjectiveImprove overall HR efficiency and employee satisfaction
  • Key ResultReduce time-to-hire by 20%
  • TaskImplement streamlined, efficient hiring processes
  • TaskDevelop and provide virtual interview capabilities
  • TaskUtilize AI for initial candidate screening
  • Key ResultIncrease employee engagement survey scores by 15%
  • TaskEnhance internal communication about company goals and progress
  • TaskRecognize and reward employee achievements regularly
  • TaskImplement a team-building program to strengthen employee relationships
  • Key ResultImplement at least two new employee well-being initiatives
  • TaskDevelop and launch the chosen initiatives
  • TaskResearch different types of employee well-being initiatives
  • TaskSelect two initiatives that will best support our team

13OKRs to enhance efficiency of chargeback recovery process

  • ObjectiveEnhance efficiency of chargeback recovery process
  • Key ResultReduce chargeback dispute resolution time by at least 20%
  • TaskStreamline internal communication processes
  • TaskConduct regular training for resolution team
  • TaskImplement automated dispute management software
  • Key ResultIncrease the percentage of successful chargeback recoveries by 30%
  • TaskOptimize communication with customers during disputes
  • TaskImplement rigorous dispute management procedures and policies
  • TaskTrain staff on efficient chargeback handling strategies
  • Key ResultImplement a new chargeback automation system reducing manual tasks by 50%
  • TaskResearch and select a suitable chargeback automation system
  • TaskCoordinate system installation and configure settings
  • TaskTrain staff on new system usage and procedures

Communication Efficiency OKR best practices to boost success

Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Here are a couple of best practices extracted from our OKR implementation guide 👇

Tip #1: Limit the number of key results

The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.

We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.

Tability Insights DashboardTability's audit dashboard will highlight opportunities to improve OKRs

Tip #2: Commit to weekly OKR check-ins

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.

Being able to see trends for your key results will also keep yourself honest.

Tability Insights DashboardTability's check-ins will save you hours and increase transparency

Tip #3: No more than 2 yellow statuses in a row

Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.

As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.

Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.

How to turn your Communication Efficiency OKRs in a strategy map

OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:

  • It brings the goals back to the top of the mind
  • It will highlight poorly set OKRs
  • It will surface execution risks
  • It improves transparency and accountability

We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.

A strategy map in TabilityTability's Strategy Map makes it easy to see all your org's OKRs

If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.

More Communication Efficiency OKR templates

We have more templates to help you draft your team goals and OKRs.

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

What's next? Try Tability's goal-setting AI

You can create an iterate on your OKRs using Tability's unique goal-setting AI.

Watch the demo below, then hop on the platform for a free trial.

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