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tability.ioWhat are It And Infrastructure OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It And Infrastructure to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
It And Infrastructure OKRs examples
You'll find below a list of Objectives and Key Results templates for It And Infrastructure. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to enhance the efficiency and resilience of our IT infrastructure
ObjectiveEnhance the efficiency and resilience of our IT infrastructure
KRReduce server response time by 15%
Optimize server software and remove unnecessary applications- Implement efficient load balancing strategies
- Upgrade server hardware for increased processing speed
- KRIncrease network uptime to 99.95%
- Implement redundant technology to reduce single points of failure
- Schedule regular maintenance and infrastructure inspections
- Improve incident response and recovery strategies
- KRImplement a disaster recovery plan and test its effectiveness
- Train staff on executing the recovery plan
- Regularly test and revise the plan's effectiveness
- Develop a comprehensive disaster recovery plan
OKRs to streamline and automate IT infrastructure processes
- ObjectiveStreamline and automate IT infrastructure processes
- KRImplement automation in 70% of server management tasks to enhance efficiency
- Train the team on implementing automation processes
- Identify the predominant server management tasks for automation
- Research and select suitable automation tools
- KRDeploy desktop automation to reduce manual tasks in IT support by 50%
- Purchase and install necessary automation software
- Identify repetitive, manual tasks in IT support for automation
- Train IT support staff in automation usage
- KRDevelop an automated solution to resolve 60% of common network issues
- Test and implement the automation solution
- Identify common network issues and their frequency
- Design a prototype for automated issue resolution
OKRs to enhance the efficiency and stability of the IT infrastructure
- ObjectiveEnhance the efficiency and stability of the IT infrastructure
- KRImplement two additional failsafe protocols to boost data recovery speed by 15%
- Develop and test two additional failsafe protocols
- Implement the new protocols to enhance data recovery speed
- Identify potential areas for implementing new failsafe protocols
- KREnsure 95% of helpdesk requests are resolved within 24 hours
- Monitor daily reports to assess resolution timelines
- Implement a high-priority response system for urgent requests
- Train helpdesk staff in efficient problem-solving techniques
- KRReduce system downtime by 20% through proactive maintenance and upgrades
- Implement a routine schedule for proactive system maintenance
- Monitor system performance consistently for early issue detection
- Prioritize timely system upgrades and patches
OKRs to improve the reliability and efficiency of IT Infrastructure
- ObjectiveImprove the reliability and efficiency of IT Infrastructure
- KRDecrease system downtime by 30% through proactive maintenance and upgrades
- Develop a regular schedule for proactive maintenance and system check-ups
- Implement latest upgrades and patches in a timely manner
- Monitor system metrics regularly to spot potential failures
- KRImprove incident response time by 20% for high-severity issues
- Simplify processes for faster issue resolution
- Train staff on efficient incident response protocol
- Implement an alert system for high-severity issues
- KRImplement a new automation system reducing manual tasks by 25%
- Train employees on new automation system usage
- Select appropriate automation software or tool
- Identify processes suitable for automation within the company
OKRs to enhance effectiveness and efficiency of IT facility management
- ObjectiveEnhance effectiveness and efficiency of IT facility management
- KRAchieve 10% cost reduction in facility management budget
- Negotiate price reductions or discounts with existing vendors
- Review current expenses to pinpoint areas with potential for reductions
- Implement energy-saving measures to decrease utility bills
- KRReduce outstanding facility-related issues by 35%
- Prioritize issues based on urgency and impact on operations
- Implement effective solutions to address identified high-priority issues
- Conduct a comprehensive review of all existing facility-related issues
- KRImplement a preventive maintenance routine for all IT infrastructure
- Train IT staff on preventive maintenance procedures
- Develop a comprehensive maintenance schedule
- Identify all IT infrastructure requiring regular maintenance
OKRs to enhance IT infrastructure and optimize helpdesk processes for improved efficiency
- ObjectiveEnhance IT infrastructure and optimize helpdesk processes for improved efficiency
- KRIncrease customer satisfaction rating by 15% by implementing enhanced self-service options
- Monitor customer satisfaction rating to measure the impact of enhanced self-service options
- Conduct customer research to gather feedback and identify desired self-service features
- Implement new self-service features based on customer feedback and identified areas of improvement
- Evaluate current self-service options and identify potential areas of improvement
- KRAchieve at least 90% compliance with IT security protocols through regular audits and training
- Conduct quarterly audits to assess compliance with IT security protocols
- Address any identified non-compliance issues promptly and provide appropriate corrective actions
- Provide continuous monitoring and feedback to ensure adherence to IT security protocols
- Develop and implement regular training programs to educate employees on IT security protocols
- KRReduce average resolution time by 20% through streamlined helpdesk workflows
- Analyze helpdesk data and identify bottlenecks to optimize and streamline workflows for faster resolution
- Conduct regular training sessions for helpdesk staff to improve technical skills and efficiency
- Implement automated ticket routing system to assign tickets to appropriate support agents
- Develop standardized troubleshooting guides and knowledge base articles for common issues
- KRImprove system availability by 10% through infrastructure upgrades and proactive maintenance
- Develop and implement a proactive maintenance plan to prevent potential system failures
- Implement necessary infrastructure upgrades based on the assessment findings
- Monitor and analyze system performance regularly to identify any potential issues in advance
- Conduct a thorough infrastructure assessment to identify potential areas for upgrade
OKRs to enhance IT stability in the DACH region through strategic global and local collaborations
- ObjectiveEnhance IT stability in the DACH region through strategic global and local collaborations
- KRImplement 2 new IT infrastructure projects successfully with minimized downtime
- Implement projects during least busy hours to minimize disruption
- Prioritize tasks, delegate accordingly, and monitor progress regularly
- Identify required resources and create detailed project plans for each system
- KRSecure 3 new strategic partnerships with reputable IT service providers by end of Q2
- Finalize and formalize partnership agreements
- Identify reputable IT service providers for potential partnership
- Set up meetings to present partnership proposals
- KRAchieve a 25% reduction in IT-related complaints/issues from regional stakeholders
- Improve IT infrastructure for enhanced efficiency
- Implement advanced IT troubleshooting training for staff
- Establish effective communication channels for IT issues
OKRs to ensure successful integration and deployment of Productiv SaaS application
- ObjectiveEnsure successful integration and deployment of Productiv SaaS application
- KRFully integrate Productiv SaaS with existing IT infrastructure by 100% within the defined timeline
- Identify necessary APIs to connect Productiv SaaS to IT infrastructure
- Execute integration process following API guidelines
- Monitor and evaluate system performance post-integration
- KRTrain 90% of relevant staff in operating and maintaining Productiv SaaS effectively
- Identify the staff who need to use Productiv SaaS
- Arrange training sessions on Productiv SaaS operation
- Supervise follow-up activities for effective maintenance training
- KRIdentify and mitigate 100% of discovered shadow IT instances leveraging Productiv SaaS
- Identify all instances of shadow IT using Productiv SaaS
- Analyze potential security risks and impact
- Implement mitigation strategies for flagged risks
OKRs to efficiently eliminate the existing datacenter to minimize costs
- ObjectiveEfficiently eliminate the existing datacenter to minimize costs
- KRReduce data center infrastructure costs by 20% through efficient decommissioning
- Identify underutilized or outdated equipment for decommissioning
- Evaluate effectiveness of current data center infrastructure
- Implement efficient decommissioning processes to reduce costs
- KRAchieve 30% cost savings by transitioning to cloud-based services
- Analyze cost comparison between current and cloud-based services
- Develop and implement transition plan to cloud services
- Identify potential cloud-based service providers
- KRTrain IT team to manage new services, increasing operational efficiency by 25%
- Evaluate performance improvements post-training
- Identify necessary training for IT team for new services
- Schedule and conduct IT training sessions
OKRs to streamline data architecture to enhance overall efficiency and decision-making
- ObjectiveStreamline data architecture to enhance overall efficiency and decision-making
- KRImprove data governance framework to ensure data quality and compliance
- Identify and rectify gaps in the current data governance policies
- Implement regular compliance checks and audits for data management
- Develop comprehensive data quality standards and measurement metrics
- KREnhance data infrastructure scalability to support future growth and evolving needs
- Implement scalable data management solutions
- Monitor and adjust scalability strategies regularly
- Evaluate current data infrastructure strengths and limitations
- KRIncrease data integration automation to reduce manual efforts by 30%
- Implement automation software to streamline data integration
- Monitor and assess efficiency improvements post-implementation
- Evaluate existing data integration processes and identify manual efforts
How to write your own It And Infrastructure OKRs
1. Get tailored OKRs with an AI
You'll find some examples below, but it's likely that you have very specific needs that won't be covered.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
It And Infrastructure OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your It And Infrastructure OKRs
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More It And Infrastructure OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to drive revenue growth through personalisation
- OKRs to optimize the company's financial ratio
- OKRs to improve Continuous Integration process efficiency
- OKRs to establish an active social media volunteer team
- OKRs to enhance diversity, equity, and inclusion in our performance evaluation process
- OKRs to increase access to multiple websites for fast and easy retrieval