5 customisable OKR examples for It Managers
What are It Managers OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Managers to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own It Managers OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable It Managers OKRs examples
You'll find below a list of Objectives and Key Results templates for It Managers. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
1. OKRs to successfully integrate and deploy Productiv SaaS for IT management
Successfully integrate and deploy Productiv SaaS for IT management
Train 90% of the IT team on Productiv SaaS application management functionalities
Identify members of IT team needing Productiv SaaS training- Secure trainings for Productiv SaaS application management
- Schedule and ensure employees attend the training sessions
- Complete Productiv SaaS integration with existing systems by 75% in the first month
- Develop a comprehensive integration plan for Productiv SaaS
- Initiate the integration of Productiv SaaS with existing systems
- Monitor and evaluate the progress of the integration
- Identify and manage 70% of shadow IT instances using Productiv SaaS
- Deploy Productiv SaaS tool across all company systems
- Conduct a thorough inventory to identify shadow IT instances
- Leverage Productiv reporting to manage identified shadow IT elements
2. OKRs to enhance visibility over cloud and on-prem patchmanagement and configurations
- Enhance visibility over cloud and on-prem patchmanagement and configurations
- Complete training for IT team on latest best practices regarding configurations and patch management
- Identify relevant training programs on configurations and patch management
- Enroll IT team members in selected training courses
- Monitor team's progression and verify training completion
- Implement a centralized system to track and report all cloud resource configurations
- Train staff to report configurations
- Deploy the system across all cloud resources
- Identify necessary components for the centralized tracking system
- Establish a schedule and process for regular patch updates and audits
- Identify software and systems that require regular patching
- Determine frequency for updates and audits
- Create SOP for patch management process
3. OKRs to efficiently eliminate the existing datacenter to minimize costs
- Efficiently eliminate the existing datacenter to minimize costs
- Reduce data center infrastructure costs by 20% through efficient decommissioning
- Identify underutilized or outdated equipment for decommissioning
- Evaluate effectiveness of current data center infrastructure
- Implement efficient decommissioning processes to reduce costs
- Achieve 30% cost savings by transitioning to cloud-based services
- Analyze cost comparison between current and cloud-based services
- Develop and implement transition plan to cloud services
- Identify potential cloud-based service providers
- Train IT team to manage new services, increasing operational efficiency by 25%
- Evaluate performance improvements post-training
- Identify necessary training for IT team for new services
- Schedule and conduct IT training sessions
4. OKRs to reduce IT support response time by 20%
- Improve IT support response time
- Increase number of available support agents
- Monitor and optimize resolution time for all support tickets
- Enhance employee IT training to reduce basic inquiries
- Implement a new ticketing system for faster response
5. OKRs to enhance customer service by reducing average response time
- Enhance customer service by reducing average response time
- Implement an automated response system to handle 35% of queries
- Select suitable software for automated response system
- Identify the most frequent queries for automation
- Train staff on managing and updating the system
- Decrease the average response time by 15%
- Provide advanced training for customer service staff
- Implement a streamlined process for responding to queries
- Invest in quicker, more efficient customer service software
- Train 70% of customer service staff in time-efficient response practices
- Develop a time-efficient response training program
- Implement the program and monitor progress
- Identify 70% customer service staff for training
It Managers OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tability's audit dashboard will highlight opportunities to improve OKRsTip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
Tability's check-ins will save you hours and increase transparencyTip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your It Managers OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.
Tability's Strategy Map makes it easy to see all your org's OKRsIf you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More It Managers OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to implement robust HIT training program for tutors
- OKRs to enhance customer experience in Car Rental booking
- OKRs to implement new functionality in our product offering
- OKRs to increase Domain authority score to 35
- OKRs to complete a construction related course successfully
- OKRs to reduce partial deliveries to clients
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.