5 customisable OKR examples for It Managers
What are It Managers OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Formulating strong OKRs can be a complex endeavor, particularly for first-timers. Prioritizing outcomes over projects is crucial when developing your plans.
We've tailored a list of OKRs examples for It Managers to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
Building your own It Managers OKRs with AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own OKRs.
Our customisable It Managers OKRs examples
You'll find below a list of Objectives and Key Results templates for It Managers. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
1. OKRs to successfully integrate and deploy Productiv SaaS for IT management
Successfully integrate and deploy Productiv SaaS for IT management
Train 90% of the IT team on Productiv SaaS application management functionalities
Identify members of IT team needing Productiv SaaS training
Secure trainings for Productiv SaaS application management
Schedule and ensure employees attend the training sessions
Complete Productiv SaaS integration with existing systems by 75% in the first month
Develop a comprehensive integration plan for Productiv SaaS
Initiate the integration of Productiv SaaS with existing systems
Monitor and evaluate the progress of the integration
Identify and manage 70% of shadow IT instances using Productiv SaaS
Deploy Productiv SaaS tool across all company systems
Conduct a thorough inventory to identify shadow IT instances
Leverage Productiv reporting to manage identified shadow IT elements
2. OKRs to enhance visibility over cloud and on-prem patchmanagement and configurations
Enhance visibility over cloud and on-prem patchmanagement and configurations
Complete training for IT team on latest best practices regarding configurations and patch management
Identify relevant training programs on configurations and patch management
Enroll IT team members in selected training courses
Monitor team's progression and verify training completion
Implement a centralized system to track and report all cloud resource configurations
Train staff to report configurations
Deploy the system across all cloud resources
Identify necessary components for the centralized tracking system
Establish a schedule and process for regular patch updates and audits
Identify software and systems that require regular patching
Determine frequency for updates and audits
Create SOP for patch management process
3. OKRs to efficiently eliminate the existing datacenter to minimize costs
Efficiently eliminate the existing datacenter to minimize costs
Reduce data center infrastructure costs by 20% through efficient decommissioning
Identify underutilized or outdated equipment for decommissioning
Evaluate effectiveness of current data center infrastructure
Implement efficient decommissioning processes to reduce costs
Achieve 30% cost savings by transitioning to cloud-based services
Analyze cost comparison between current and cloud-based services
Develop and implement transition plan to cloud services
Identify potential cloud-based service providers
Train IT team to manage new services, increasing operational efficiency by 25%
Evaluate performance improvements post-training
Identify necessary training for IT team for new services
Schedule and conduct IT training sessions
4. OKRs to reduce IT support response time by 20%
Improve IT support response time
Increase number of available support agents
Monitor and optimize resolution time for all support tickets
Enhance employee IT training to reduce basic inquiries
Implement a new ticketing system for faster response
5. OKRs to enhance customer service by reducing average response time
Enhance customer service by reducing average response time
Implement an automated response system to handle 35% of queries
Select suitable software for automated response system
Identify the most frequent queries for automation
Train staff on managing and updating the system
Decrease the average response time by 15%
Provide advanced training for customer service staff
Implement a streamlined process for responding to queries
Invest in quicker, more efficient customer service software
Train 70% of customer service staff in time-efficient response practices
Develop a time-efficient response training program
Implement the program and monitor progress
Identify 70% customer service staff for training
It Managers OKR best practices to boost success
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Having too many OKRs is the #1 mistake that teams make when adopting the framework. The problem with tracking too many competing goals is that it will be hard for your team to know what really matters.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/tability-insights-board.e70f9466.png)
Tip #2: Commit to weekly OKR check-ins
Setting good goals can be challenging, but without regular check-ins, your team will struggle to make progress. We recommend that you track your OKRs weekly to get the full benefits from the framework.
Being able to see trends for your key results will also keep yourself honest.
![Tability Insights Dashboard](https://tability-templates-v2.vercel.app/_next/static/media/checkins-graph.b2aec458.png)
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to turn your It Managers OKRs in a strategy map
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKR-tracking tool for it.
![A strategy map in Tability](https://tability-templates-v2.vercel.app/_next/static/media/tability_strategy_map.2ad25843.png)
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More It Managers OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to implement robust HIT training program for tutors
OKRs to enhance customer experience in Car Rental booking
OKRs to implement new functionality in our product offering
OKRs to increase Domain authority score to 35
OKRs to complete a construction related course successfully
OKRs to reduce partial deliveries to clients
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: What is the meaning of OKRs
- Blog posts: ODT Blog
- Success metrics: KPIs examples
What's next? Try Tability's goal-setting AI
You can create an iterate on your OKRs using Tability's unique goal-setting AI.
Watch the demo below, then hop on the platform for a free trial.