What are Staff Retention OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Crafting effective OKRs can be challenging, particularly for beginners. Emphasizing outcomes rather than projects should be the core of your planning.
We have a collection of OKRs examples for Staff Retention to give you some inspiration. You can use any of the templates below as a starting point for your OKRs.
If you want to learn more about the framework, you can read our OKR guide online.
How to write your own Staff Retention OKRs
Option 1. Turn ideas into OKRs with Tability AI
While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here.
You can use Tability's AI generator to create tailored OKRs based on your specific context. Tability can turn your objective description into a fully editable OKR template -- including tips to help you refine your goals.
- 1. Go to Tability's plan editor
- 2. Click on the "Generate goals using AI" button
- 3. Use natural language to describe your goals
Tability will then use your prompt to generate a fully editable OKR template.
Watch the video below to see it in action 👇
Option 2. Optimise existing OKRs with Tability Feedback tool
If you already have existing goals, and you want to improve them. You can use Tability's AI feedback to help you.
- 1. Go to Tability's plan editor
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on "Generate analysis"
Tability's Strategy Map makes it easy to see all your org's OKRsTability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
You can then decide to accept the suggestions or dismiss them if you don't agree.
Option 3. Use the free OKR generator
If you're just looking for some quick inspiration, you can also use our free OKR generator to get a template.
Unlike with Tability, you won't be able to iterate on the templates, but this is still a great way to get started.
Staff Retention OKRs examples
You'll find below a list of Objectives and Key Results templates for Staff Retention. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to improve staff retention and increase job satisfaction
ObjectiveImprove staff retention and increase job satisfaction
KRIncrease annual employee survey satisfaction score by 20%
Regularly communicate company's vision, mission, and goals to all employees- Establish an anonymous feedback system for immediate concerns
- Implement regular team-building activities to boost morale and unity
- KRIncrease number of employees enrolled in development programs by 30%
- Implement incentivized initiatives for employee development programs
- Enhance internal promotion of development programs
- Organize informational sessions about the programs
- KRAchieve a 15% reduction in staff turnover rate
- Implement regular feedback and recognition programs
- Create and enforce effective retention strategies
- Improve communication methods within the company
OKRs to enhance staff satisfaction to boost retention rates
- ObjectiveEnhance staff satisfaction to boost retention rates
- KRConduct satisfaction survey with a 90% participation rate by all staff
- Develop an engaging satisfaction survey for staff
- Implement strategies to encourage survey participation
- Regularly track and report survey participation rates
- KRAchieve 95% completion rate of motivational training for all team leads
- Monitor and record training attendance levels regularly
- Schedule motivational training sessions for all team leads
- Send reminders to team leads before training
- KRImplement the two top desired improvements identified in the survey
- Begin the execution of the plan immediately
- Establish a team to manage and execute the improvements
- Develop a detailed, step-by-step implementation plan
OKRs to enhance talent retention strategies
- ObjectiveEnhance talent retention strategies
- KRImplement training programs to improve skills of at least 75% of the employees
- Implement and monitor said training programs
- Develop appropriate training programs in those areas
- Identify areas of skill deficiency among employees
- KRIncrease employee engagement scores by 15% through enhanced communication strategies
- Introduce an open-door policy for improved cross-level communication
- Conduct regular, structured feedback sessions to address employee concerns
- Implement weekly team meetings to discuss objectives and progress
- KRReduce staff turnover by 10% by implementing a comprehensive employee satisfaction program
- Implement feedback from satisfaction surveys
- Develop an employee satisfaction program
- Conduct regular employee satisfaction surveys
OKRs to improve staff retention and foster a positive work culture
- ObjectiveImprove staff retention and foster a positive work culture
- KRIncrease Internal Employee Satisfaction survey scores by 15%
- Implement monthly recognition and reward programs for employees
- Enhance communication and transparency within the company
- Conduct regular training and skill development programs
- KREstablish 2 new team-building activities or initiatives aimed at improving work culture
- Plan logistical details for implementing selected activities
- Introduce activities to team and gather feedback for improvement
- Research and select two suitable team-building activities or initiatives
- KRAchieve a reduction in employee turnover rate by 10%
- Implement regular employee engagement and satisfaction surveys
- Develop a comprehensive employee benefits package
- Offer professional development and training programs
OKRs to boost overall staff job satisfaction
- ObjectiveBoost overall staff job satisfaction
- KRAchieve 80% positive responses in the employee satisfaction survey
- Implement suitable employee reward and recognition system
- Improve internal communication and transparency among all levels
- Regularly seek employee feedback to address their concerns
- KRReduce employee turnover rate by 20%
- Increase employee compensation and benefits
- Offer regular employee training and mentorship programs
- Implement clear employee career progression paths
- KRElevate average score of internal professional development programs to 8/10
- Incorporate interactive elements to engage attendees more effectively
- Solicit feedback to identify areas for program improvement
- Implement changes based on feedback to increase satisfaction
OKRs to enhance overall customer satisfaction levels
- ObjectiveEnhance overall customer satisfaction levels
- KRBoost customer retention rate by 5%
- Improve customer service training for better customer interaction
- Regularly request and utilize customer feedback for improvements
- Implement a customer loyalty program offering exclusive discounts
- KRLower customer complaint rates by 15%
- Develop a proactive customer feedback mechanism
- Implement rigorous staff training for customer service skills
- Streamline processes to improve product/service quality
- KRIncrease customer satisfaction survey scores by 10%
- Introduce loyalty programs and special offers for customers
- Implement extensive customer service training for all staff members
- Address and resolve customer issues promptly and effectively
OKRs to increase client retention for enhanced repeat business
- ObjectiveIncrease client retention for enhanced repeat business
- KRExecute 3 upselling campaigns leading to a $70,000 increase in sales revenue
- Develop promotional materials for each campaign
- Identify products for upselling with high profit margins
- Train sales team on upselling techniques
- KRImplement a customer loyalty program that results in at least 20 returning customers
- Monitor and analyze customer participation and response
- Promote the loyalty program through various channels
- Develop a comprehensive, rewarding customer loyalty program
- KRAchieve a 10% uplift in customer satisfaction scores through improved service delivery
- Implement a robust real-time feedback system for service improvement
- Train all customer service staff on empathy and active listening
- Regularly monitor and address customer complaints promptly
OKRs to enhance customer satisfaction in local car rental service
- ObjectiveEnhance customer satisfaction in local car rental service
- KRReduce customer complaint cases by 20% through improving service quality
- Implement comprehensive customer service training for all staff
- Offer customer feedback options to identify problem areas
- Develop and implement solutions to address common complaints
- KRIncrease customer satisfaction rates to 85% as measured by post-rental surveys
- Initroduce post-rental follow-ups to address issues
- Revamp the complaint resolution process
- Implement customer service training for all rental service representatives
- KRAchieve 15% repeat customers via the implementation of a loyalty program
- Monitor and regularly adjust the program based on customer feedback
- Design an attractive, accessible, and beneficial loyalty program
- Train staff to promote and explain the loyalty program
OKRs to reduce staff turnover across the company
- ObjectiveReduce staff turnover across the company
- KRDecrease the employee turnover rate by 10%
- Implement employee engagement and team-building activities
- Conduct regular surveys to understand employee concerns
- Enhance benefits packages and reward system
- KRImplement a new employee retention program impacted employees rate positively by 85%
- Implement the program and measure success via employee feedback
- Conduct surveys to understand current employee satisfaction and needs
- Design a retention program based on survey results
- KRImprove employee engagement scores by 30%
- Implement a consistent employee recognition program
- Create open communication channels for feedback and suggestions
- Initiate regular personal development and team-building activities
OKRs to increase active members count from 5 to 100
- ObjectiveIncrease active members count from 5 to 100
- KRImprove member retention rate to 90%
- Offer exclusive benefits to loyal members
- Implement personalized engagement strategies for members
- Solicit and act on member feedback
- KRUpscale to a total of 15 weekly trips by increasing trip offerings
- Create and execute advertising campaign for new trips
- Train more staff to handle increased trips
- Evaluate current itinerary for potential for additional trips
- KRSecure at least 30 new memberships in the first month
- Develop a compelling marketing strategy for new memberships
- Establish partnerships with local businesses for referrals
- Offer discounts or incentives for early sign-ups
Staff Retention OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
How to track your Staff Retention OKRs
OKRs without regular progress updates are just KPIs. You'll need to update progress on your OKRs every week to get the full benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
More Staff Retention OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to establish a successful National Archive Centre business
- OKRs to increase overall business profitability
- OKRs to streamline and optimize purchasing process
- OKRs to efficiently manage and coordinate the Trello board
- OKRs to enhance organizational performance to high-performing standards
- OKRs to implement effective collaboration tools across the organization