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8 strategies and tactics for Digital Skills

What is Digital Skills strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Finding the right Digital Skills strategy can be daunting, especially when you're busy working on your day-to-day tasks. This is why we've curated a list of examples for your inspiration.

Copy these examples into your preferred app, or you can also use Tability to keep yourself accountable.

How to write your own Digital Skills strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Digital Skills strategy examples

You'll find below a list of Digital Skills tactics. We also included action items for each template to make it more practical and useful.

Strategies and tactics for transforming Telco Culture to Techco

  • ⛳️ Strategy 1: Foster an innovation mindset

    • Implement regular innovation workshops and hackathons
    • Create an idea submission platform for employees
    • Reward and recognise innovative ideas and projects
    • Provide training on creative thinking and problem-solving
    • Encourage cross-department collaboration to spark innovation
    • Set up a dedicated innovation team to lead initiatives
    • Incorporate innovation goals into performance reviews
    • Partner with tech startups for innovation exchanges
    • Organise guest lectures and seminars from tech industry leaders
    • Conduct regular assessments of innovation culture maturity

  • ⛳️ Strategy 2: Enhance digital skills and talent

    • Develop a comprehensive digital skills training program
    • Establish mentorship schemes with tech-savvy employees
    • Offer online courses and certifications for emerging technologies
    • Encourage attendance at tech conferences and seminars
    • Host internal tech meetups and demo days
    • Integrate digital competencies into talent acquisition processes
    • Evaluate and adjust roles for digital relevance
    • Create a knowledge-sharing platform for tech learning
    • Launch a digital transformation change management program
    • Regularly survey employee skills and training needs

  • ⛳️ Strategy 3: Cultivate an agile and flexible work environment

    • Implement agile methodologies across teams
    • Redesign workspaces to promote collaboration and flexibility
    • Adopt a remote-friendly work policy with flexible hours
    • Conduct training sessions on agile principles and tools
    • Encourage small, cross-functional teams for projects
    • Streamline processes to support rapid decision-making
    • Regularly gather feedback to refine agile practices
    • Use digital tools to enhance productivity and communication
    • Set clear and measurable goals aligned with agile practices
    • Recognise and reward teamwork and adaptability
innovationdigital-skillsmentorship-providerchange-managerinnovation-teamdigital-transformation-team
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Strategies and tactics for growing a leading digital marketing institute

  • ⛳️ Strategy 1: Expand course offerings

    • Conduct market research to identify in-demand digital marketing skills
    • Develop new courses based on market needs
    • Collaborate with industry experts for curriculum development
    • Update existing courses with the latest trends and technologies
    • Offer specialised certifications for niche areas
    • Create online webinars and workshops for continuous learning
    • Introduce micro-courses for quick skill acquisition
    • Provide case studies and real-world projects in courses
    • Regularly review and refine course content
    • Offer a flexible learning schedule with part-time and full-time options

  • ⛳️ Strategy 2: Enhance student engagement

    • Implement a robust learning management system
    • Incorporate interactive elements in online courses
    • Foster a community through discussion forums and social media
    • Organise regular virtual meetups and Q&A sessions
    • Provide personalised mentorship programs
    • Offer incentives such as badges and certificates for milestones
    • Collect and act on student feedback regularly
    • Develop a mobile app for easy access to learning materials
    • Host challenges and competitions to apply knowledge
    • Create alumni groups for continued networking and support

  • ⛳️ Strategy 3: Increase brand awareness

    • Craft a compelling brand story and unique value proposition
    • Utilise content marketing to showcase expertise
    • Optimise the institute’s website for search engines
    • Engage in social media marketing on relevant platforms
    • Run targeted advertising campaigns
    • Collaborate with influencers and thought leaders in digital marketing
    • Attend and speak at industry conferences and events
    • Publish success stories and testimonials from past students
    • Partner with businesses for co-branded initiatives
    • Offer free resources such as e-books, whitepapers, and webinars
digital-marketingstudent-engagementcurriculum-developermarketing-strategistcontent-creationstudent-support
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Strategies and tactics for upgrading the capacity of TVET trainers

  • ⛳️ Strategy 1: Develop specialised training programs

    • Conduct a needs assessment to identify skill gaps among trainers
    • Design a curriculum focused on technical, pedagogical, and digital skills
    • Incorporate climate change mitigation content into the curriculum
    • Prioritise enrollment of female trainers in training cohorts
    • Collaborate with industry partners for contextual relevance
    • Create online modules for flexible learning options
    • Establish feedback mechanisms for continuous curriculum improvement
    • Ensure trainers have access to necessary resources and technology
    • Schedule regular updates for trainers on industry trends
    • Set measurable goals for trainers' skill enhancement

  • ⛳️ Strategy 2: Enhance partnerships with industry professionals

    • Identify key industry partners for collaboration
    • Facilitate faculty exchanges with industry experts
    • Organise industry-led workshops and seminars
    • Encourage mentorship programs involving industry trainers
    • Develop bespoke in-company training sessions
    • Coordinate industry visits to expose trainers to real-world environments
    • Secure commitment from industry partners for resource sharing
    • Create joint projects addressing climate change challenges
    • Align training content with industry standards and innovations
    • Measure the impact of industry partnerships on trainer effectiveness

  • ⛳️ Strategy 3: Implement a continuous professional development framework

    • Design a professional development plan tailored to individual trainers
    • Introduce and promote accreditation for completed training
    • Organise quarterly capacity-building webinars
    • Provide incentives for trainers to participate in continuous learning
    • Set up a peer learning network for shared best practices
    • Conduct regular assessments to track progress
    • Encourage reflective practice and self-assessment among trainers
    • Facilitate access to research and global best practices
    • Prepare trainers for the integration of new technologies in teaching
    • Review and update professional development plans annually
skill-enhancementindustry-collaborationtraining-coordinatorcurriculum-designereducation-development-teamindustry-partnership-team
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Strategies and tactics for enhancing Customer-Centric Approach at Dashen Bank

  • ⛳️ Strategy 1: Enhance personalisation through advanced analytics

    • Employ advanced data analytics to segment customers based on behaviours and preferences
    • Conduct regular customer surveys to gather data on changing needs and preferences
    • Develop tailored banking products and services for different customer segments
    • Integrate a CRM system to track and personalise every customer interaction
    • Leverage customer data to offer personalised marketing campaigns
    • Utilise AI-driven personalisation tools to recommend products and services
    • Create personalised customer journey maps to improve the customer experience
    • Implement a feedback loop to continually refine personalisation efforts
    • Collaborate with cross-functional teams to ensure alignment in personalisation strategies
    • Set and monitor KPIs to measure the effectiveness of personalisation efforts

  • ⛳️ Strategy 2: Improve transparency and communication across all channels

    • Develop standard templates for all customer communications to ensure consistency
    • Create an educational content library consisting of FAQs, tutorials, and guides
    • Ensure all communication channels provide clear information on products and fees
    • Regularly update customers on changes to products or fees through multiple channels
    • Establish a centralised CRM to enhance tracking of customer interactions
    • Train staff on clear and effective communication techniques
    • Provide transparent customer service guidelines across digital and branch channels
    • Implement a feedback mechanism for customers to rate communication clarity
    • Benchmark against industry best practices for clarity and transparency
    • Monitor customer satisfaction and confusion indexes to fine-tune communication strategies

  • ⛳️ Strategy 3: Streamline processes to boost efficiency and digital engagement

    • Map current customer journey processes to identify bottlenecks and inefficiencies
    • Implement lean methodologies to streamline workflows and reduce wait times
    • Invest in technology to automate key customer service functions
    • Enhance mobile and digital platforms to provide seamless service access
    • Develop a user-focused design for digital banking interfaces
    • Increase cloud infrastructure investment to support more scalable digital solutions
    • Implement real-time performance tracking tools to monitor service efficiency
    • Create cross-training programs to enhance staff efficiency in multiple roles
    • Use AI tools for proactive customer support and issue resolution
    • Benchmark digital engagement levels against competitors to identify areas for improvement
personalisationtransparencydata-analystcustomer-service-representativemarketing-teamit-team
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Strategies and tactics for developing a branding strategy for the Ministry of Labour and Skills of Ethiopia

  • ⛳️ Strategy 1: Define brand identity

    • Conduct a workshop with key stakeholders to define core values and mission
    • Research target audiences to understand their needs and expectations
    • Create a brand persona that represents the Ministry's image and goals
    • Develop a branding guide detailing colour palettes, typography, and logo use
    • Define a clear brand voice reflecting the Ministry's values and objectives
    • Draft a compelling value proposition for the Ministry's services and programs
    • Conduct a competitor analysis to differentiate the Ministry's brand
    • Establish brand guidelines for consistent messaging across platforms
    • Review existing communication materials and align them with the new identity
    • Update the Ministry's visual and verbal branding elements based on new guidelines

  • ⛳️ Strategy 2: Enhance online presence

    • Redesign the Ministry's website to reflect the new brand identity
    • Develop a content strategy focusing on educational and informative content
    • Improve social media profiles to increase engagement with target audiences
    • Implement a regular posting schedule for content across digital channels
    • Utilise SEO best practices to increase online visibility and reach
    • Create interactive online tools showcasing the Ministry's impact and services
    • Host webinars and live Q&A sessions to engage directly with citizens
    • Encourage feedback through online surveys and interactive platforms
    • Measure online analytics to evaluate engagement and adjust strategies
    • Partner with influencers and stakeholders to expand online reach

  • ⛳️ Strategy 3: Foster community engagement

    • Organise regular community outreach programs and workshops
    • Launch campaigns to raise awareness about the Ministry's initiatives
    • Collaborate with local organisations and schools to promote skills development
    • Develop a volunteer program for citizens to contribute to Ministry projects
    • Create an ambassador program to represent the Ministry in local areas
    • Host annual award ceremonies recognising achievements in labour and skills
    • Implement a feedback mechanism to gather citizens' input and suggestions
    • Establish a mobile unit to reach rural and underserved communities
    • Conduct focus groups to gain insights into community needs and challenges
    • Use traditional media such as radio and newspapers for wider reach
brandingengagementbrand-managercommunity-outreach-coordinatorcommunication-teamdigital-marketing-team
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Strategies and tactics for developing a Comprehensive Strategic Plan for Marketing and Communications

  • ⛳️ Strategy 1: Strengthen brand recognition and awareness

    • Conduct a brand audit to identify strengths and areas for improvement
    • Create a unified branding guideline to be distributed across all departments
    • Organise a series of brand-focused workshops for FNU staff
    • Develop a consistent messaging strategy highlighting FNU's dual roles
    • Engage professional designers to update FNU's visual identity
    • Leverage successful alumni stories in marketing materials and campaigns
    • Launch a digital campaign featuring student testimonials and experiences
    • Collaborate with influencers and media for broader reach
    • Use targeted social media ads to reach potential students
    • Monitor brand perception through regular surveys and social listening

  • ⛳️ Strategy 2: Enhance stakeholder engagement and partnerships

    • Map out key stakeholders and create a targeted engagement plan
    • Develop an alumni relations strategy that includes networking events
    • Launch a newsletter for staff, students, and alumni to foster connection
    • Establish partnerships with local and international businesses
    • Organise industry panels and talks at FNU to increase visibility
    • Promote collaborative research initiatives with partner institutions
    • Host bi-annual stakeholder forums to discuss university progress
    • Develop student ambassador programs to engage current and prospective students
    • Launch campaigns highlighting student achievements in local communities
    • Implement stakeholder feedback mechanisms to improve relationships

  • ⛳️ Strategy 3: Drive a digital transformation and innovation in marketing

    • Adopt advanced digital marketing tools and platforms
    • Create a dedicated content team for social media management
    • Introduce monthly podcasts focusing on trends and experiences at FNU
    • Enhance the FNU website with a user-friendly experience
    • Run SEO and content marketing campaigns to increase organic reach
    • Engage in targeted email marketing for different audience segments
    • Invest in analytics tools to assess digital campaign performance
    • Produce engaging video content showcasing the university's offerings
    • Use virtual reality for interactive virtual tours of campus facilities
    • Launch digital education initiatives to support online learning goals
brand-recognitiondigital-transformationmarketing-managercommunications-specialistpublic-relationsdigital-marketing
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Strategies and tactics for expanding Sterling Tour and Travel Agency into the Kenyan Market

  • ⛳️ Strategy 1: Forge strategic partnerships

    • Identify and partner with a medium-sized Kenyan tour and travel agency
    • Leverage the local partner’s market knowledge and customer base
    • Align services to meet local cultural and tourist preferences
    • Ensure clear communication channels with partners
    • Negotiate mutually beneficial terms in partnership agreements
    • Engage local travel influencers to promote joint offerings
    • Create co-branded marketing materials with local partners
    • Host joint events and travel expos to increase brand visibility
    • Develop shared objectives and performance metrics
    • Regularly review and refine partnership strategies

  • ⛳️ Strategy 2: Adapt services to local market conditions

    • Research and understand customer preferences in Kenya
    • Develop Kenya-specific travel packages including popular destinations
    • Implement a pricing strategy that reflects local purchasing power
    • Offer flexible payment options tailored to Kenyan market needs
    • Launch culturally immersive experiences like safaris and heritage tours
    • Translate marketing materials into Swahili and other local languages
    • Align services with environmental and cultural preservation initiatives
    • Conduct training sessions for employees on local customs and practices
    • Incorporate feedback from local customers into service offerings
    • Regularly update offerings based on seasonal tourist trends

  • ⛳️ Strategy 3: Enhance marketing and brand awareness

    • Launch social media campaigns targeting Kenyan travellers
    • Partner with local influencers to widen digital reach
    • Participate in local and international travel expos
    • Utilise radio and print media to reach different demographics
    • Highlight local partnerships in marketing communications
    • Develop emotional and engaging storytelling content
    • Create promotional videos showcasing Kenyan attractions
    • Establish a customer referral programme
    • Leverage customer testimonials in marketing materials
    • Conduct surveys to measure brand awareness and adapt strategies
partnershipslocalizationstrategic-plannermarketing-specialistmarketing-teambusiness-development-team
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Strategies and tactics for launching the Training Academy

  • ⛳️ Strategy 1: Develop a comprehensive profile

    • Compile a detailed professional bio
    • List credentials, certifications, and awards
    • Document training expertise areas
    • Collect and include testimonials and case studies
    • Design a professional logo and brand identity
    • Arrange a professional photoshoot
    • Publish the portfolio on the training institute's website
    • Create printed materials with the portfolio
    • Update the portfolio on social media profiles
    • Maintain the portfolio by regularly adding new testimonials and achievements

  • ⛳️ Strategy 2: Enhance online presence and engagement

    • Develop a dedicated webpage on the training institute’s website
    • Publish content regularly including articles, blog posts, and case studies
    • Optimize the website for SEO
    • Enhance LinkedIn profile and engage regularly
    • Create and manage Instagram and Facebook accounts
    • Launch a YouTube channel with training videos and webinars
    • Use targeted ads on social media
    • Implement Google Ads for increased reach
    • Gather and publish customer reviews online
    • Monitor and engage with audience feedback on social media

  • ⛳️ Strategy 3: Expand networking and build strategic partnerships

    • Schedule speaking engagements at industry events and conferences
    • Organize workshops and webinars
    • Collaborate with brands and organisations in Saudi Arabia
    • Join relevant industry associations
    • Reach out to HR professionals for potential collaborations
    • Attend industry seminars and networking events
    • Develop joint ventures with complementary training providers
    • Establish partnerships with universities and colleges
    • Engage in community events to increase visibility
    • Form alliances with international training institutes
marketingengagementtrainerhr-professionalsmarketing-teamcontent-creation-team
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How to track your Digital Skills strategies and tactics

Having a plan is one thing, sticking to it is another.

Having a good strategy is only half the effort. You'll increase significantly your chances of success if you commit to a weekly check-in process.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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