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10 strategies and tactics for Operations Management

What is Operations Management strategy?

Team success often hinges on the ability to develop and implement effective strategies and tactics. It's a bit like playing chess, except that you have more than 1 player on each side.

Developing an effective Operations Management strategy can be intimidating, especially when your daily duties demand your attention. To assist you, we've curated a list of examples to inspire your planning process.

Feel free to copy these examples into your favorite application, or leverage Tability to maintain accountability.

How to write your own Operations Management strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Operations Management strategy examples

We've added many examples of Operations Management tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for preparing a comprehensive mall review strategy

  • ⛳️ Strategy 1: Establish a robust mall management structure

    • Appoint a mall general manager to oversee overall operations
    • Set up specialized departments for operations, leasing, marketing, and finance
    • Designate managers for each department to ensure focused leadership
    • Implement weekly cross-departmental meetings for alignment on objectives
    • Create clear reporting structures with department heads reporting to the general manager
    • Conduct quarterly reviews of the management structure to identify areas for improvement
    • Develop a succession plan to maintain leadership continuity
    • Integrate communication and project management tools for improved collaboration
    • Organize bi-annual team-building activities to strengthen team dynamics
    • Set up performance evaluation criteria for department heads

  • ⛳️ Strategy 2: Maximize tenant occupancy through strategic lease management

    • Establish a dedicated leasing department for managing tenant relations
    • Develop a tenant mix strategy to balance retail, F&B, and service stores
    • Introduce a lease expiry management system for timely renewals and negotiations
    • Set up KPIs for monitoring occupancy rate, lease terms, and tenant satisfaction
    • Conduct market research to identify potential new tenants and sectors to enhance the mall's offering
    • Review and adjust lease terms to reflect current market conditions
    • Implement a feedback system for tenants to express needs and concerns
    • Organize regular tenant meetings to discuss and negotiate leasing issues
    • Provide incentives for anchor tenants to ensure long-term occupancy
    • Develop a contingency plan for managing high vacancy rates

  • ⛳️ Strategy 3: Enhance financial transparency and operational efficiency

    • Set up a finance and accounting department for revenue and cost management
    • Implement monthly financial reporting to track profitability and operational costs
    • Introduce a centralized billing system for tenant payments
    • Automate vendor and supplier payments to optimize cash flow
    • Conduct regular financial audits to ensure accuracy and compliance
    • Establish an expense management policy for cost control
    • Analyze financial data to identify trends and areas for cost reduction
    • Train staff in financial literacy to enhance fiscal responsibility
    • Create an annual budget plan aligning with mall objectives
    • Integrate accounting software for streamlined financial operations
mall-managementtenant-occupancygeneral-managerleasing-managerfinance-departmentleasing-department
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Strategies and tactics for creating a revision plan for CMA Inter Exam

  • ⛳️ Strategy 1: Divide and conquer

    • Allocate a week to each subject, focusing on completing a comprehensive review of syllabus topics
    • Set aside morning sessions for theoretical subjects (BLE, CA, CAA, MA) to leverage better concentration levels
    • Utilise afternoons for practical subjects (FA, DITX, OMSM, FMDA) to apply hands-on problem-solving techniques
    • Revise one law or concept per day for LAW papers, followed by summary writing
    • Practice numerical problems on a daily basis for subjects like FA, CA, CAA, and FMDA
    • Create visual aids like mind maps for each theoretical subject to summarise chapters
    • Conduct weekly mock tests for each subject using past examination papers
    • Set weekends aside for group discussions with peers to clarify doubts and promote active learning
    • Allocate the last two weeks of every month for a combined revision of both groups' subjects
    • Reserve the last month for intensive revision, focusing on weaker areas identified during previous revisions

  • ⛳️ Strategy 2: Schedule and track

    • Develop a monthly planner breaking down each subject into weekly revision modules
    • Use a daily planner to allocate specific times for each sub-topic or chapter per day
    • Mark three check-in points each month to review progress and adjust planning as needed
    • Incorporate at least one rest day per week to avoid burnout and maintain productivity
    • Set specific goals for each study session to complete certain readings or practice sets
    • Integrate short, regular breaks using techniques like Pomodoro with sessions lasting 25-45 minutes
    • Create a checklist for each subject to track completed chapters versus pending ones
    • Review performance and understanding of material by writing summaries or explanations of topics in your own words
    • Hold a weekly review session to consolidate learning from previous sessions
    • Maintain a log to track completion of practice exams and note any recurring issues in knowledge or exam technique

  • ⛳️ Strategy 3: Practice and evaluate

    • Start the day with a 30-minute review of previous day's material to reinforce learning
    • Schedule two days per subject each month for full-length test practice under timed conditions
    • Analyse past exam papers to identify common question patterns and frequently tested topics
    • Incorporate at least one interactive session per week, such as teaching a peer or presenting key concepts
    • Use question banks and online quizzes for regular self-assessment on various subjects
    • Dedicate specific slots each week for revisiting tough topics or frequently made errors
    • Simulate exam conditions by limiting breaks and using only the permitted resources during practice exams
    • Engage with online forums or study groups for exposure to diverse questions and solutions
    • Invite feedback from mentors or teachers on mock exam answers to improve precision and depth
    • Conclude each month with a comprehensive review of study logs and mock test scores to plan focus areas for the next month
revisionstrategystudentmentorstudy-groupexam-preparation-team
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Strategies and tactics for expanding Sterling Tour and Travel Agency into the Kenyan Market

  • ⛳️ Strategy 1: Forge strategic partnerships

    • Identify and partner with a medium-sized Kenyan tour and travel agency
    • Leverage the local partner’s market knowledge and customer base
    • Align services to meet local cultural and tourist preferences
    • Ensure clear communication channels with partners
    • Negotiate mutually beneficial terms in partnership agreements
    • Engage local travel influencers to promote joint offerings
    • Create co-branded marketing materials with local partners
    • Host joint events and travel expos to increase brand visibility
    • Develop shared objectives and performance metrics
    • Regularly review and refine partnership strategies

  • ⛳️ Strategy 2: Adapt services to local market conditions

    • Research and understand customer preferences in Kenya
    • Develop Kenya-specific travel packages including popular destinations
    • Implement a pricing strategy that reflects local purchasing power
    • Offer flexible payment options tailored to Kenyan market needs
    • Launch culturally immersive experiences like safaris and heritage tours
    • Translate marketing materials into Swahili and other local languages
    • Align services with environmental and cultural preservation initiatives
    • Conduct training sessions for employees on local customs and practices
    • Incorporate feedback from local customers into service offerings
    • Regularly update offerings based on seasonal tourist trends

  • ⛳️ Strategy 3: Enhance marketing and brand awareness

    • Launch social media campaigns targeting Kenyan travellers
    • Partner with local influencers to widen digital reach
    • Participate in local and international travel expos
    • Utilise radio and print media to reach different demographics
    • Highlight local partnerships in marketing communications
    • Develop emotional and engaging storytelling content
    • Create promotional videos showcasing Kenyan attractions
    • Establish a customer referral programme
    • Leverage customer testimonials in marketing materials
    • Conduct surveys to measure brand awareness and adapt strategies
partnershipslocalizationstrategic-plannermarketing-specialistmarketing-teambusiness-development-team
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Strategies and tactics for revitalising a struggling mall

  • ⛳️ Strategy 1: Strengthen the management team

    • Conduct a skills assessment for current management team members
    • Provide leadership and management training workshops
    • Implement clear performance metrics and regular reviews
    • Establish cross-functional teams for better communication
    • Introduce team-building activities to improve morale
    • Hire experienced consultants to guide management
    • Regularly gather feedback from staff at all levels
    • Ensure management team is aligned with corporate goals
    • Encourage innovative problem-solving sessions
    • Offer incentives for achieving key performance targets

  • ⛳️ Strategy 2: Optimise the leasing team's performance

    • Analyse current tenant mix and identify gaps
    • Conduct market research to target potential tenants
    • Revamp leasing agreements to be more customer-friendly
    • Organise regular meetings with existing tenants for feedback
    • Introduce a tenant referral program to attract new businesses
    • Utilise data analytics to enhance leasing strategies
    • Develop a marketing package for prospective tenants
    • Ensure competitive but fair leasing rates
    • Create a tenant advisory board for cooperative input
    • Implement a tenant satisfaction survey for continuous improvement

  • ⛳️ Strategy 3: Revamp marketing and mall operations

    • Conduct a comprehensive market analysis of customer demographics
    • Develop targeted marketing campaigns for different audience segments
    • Enhance digital presence through social media and online engagement
    • Schedule regular events and activities to attract foot traffic
    • Improve mall aesthetics to create an inviting environment
    • Assess and upgrade mall facilities and services
    • Introduce a loyalty program to retain customers
    • Collaborate with local businesses for joint promotions
    • Implement energy-saving and sustainable practices
    • Review and streamline mall security and safety protocols
management-improvementleasing-optimisationconsultantmarket-analystmanagement-teamleasing-team
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Strategies and tactics for improving accuracy in using resources and adherence to schedule

  • ⛳️ Strategy 1: Implement resource tracking tools

    • Identify key resources that need tracking
    • Research and select a resource tracking software
    • Train team members on how to use the software
    • Integrate the software with existing systems
    • Set up regular reports to monitor resource usage
    • Assign a team member to manage the resource tracking
    • Review resource usage reports weekly
    • Adjust resource allocations based on usage data
    • Regularly update the software with new resources and changes
    • Provide ongoing training and support for team members

  • ⛳️ Strategy 2: Enhance schedule management practices

    • Conduct a time audit to identify where time is being spent
    • Utilise a digital scheduling tool to manage appointments and deadlines
    • Set clear deadlines and milestones for all projects
    • Communicate schedules and deadlines to all team members
    • Hold regular meetings to review schedules and progress
    • Implement time-tracking software to monitor task completion
    • Provide training on time management skills
    • Encourage the use of task prioritisation techniques
    • Celebrate and recognise adherence to schedules
    • Continuously review and adjust schedules based on feedback and results

  • ⛳️ Strategy 3: Establish clear policies and procedures

    • Develop a comprehensive resource management policy
    • Document standard operating procedures for resource usage
    • Ensure all team members are aware of policies and procedures
    • Provide training sessions on new policies and procedures
    • Monitor compliance with policies and procedures
    • Adjust policies based on feedback and performance data
    • Create a schedule management policy document
    • Detail the consequences of non-compliance
    • Regularly review and update policies to reflect changes
    • Create a feedback loop for continuous improvement
resource-managementschedule-adherenceproject-managerteam-leaderproject-management-teamoperations-team
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Strategies and tactics for establishing a CNG Mother Station and PNG Distribution Network

  • ⛳️ Strategy 1: Conduct feasibility studies

    • Gather existing data on natural gas demand in the free trade zone
    • Hire a consulting firm to conduct a detailed feasibility study
    • Assess the current infrastructure and its suitability for development
    • Estimate the cost of establishing the CNG station and distribution network
    • Identify potential competitors and assess market positioning
    • Develop a risk assessment plan to identify possible challenges
    • Evaluate potential environmental impacts and necessary mitigations
    • Consult with local authorities to ensure alignment with regional plans
    • Use feasibility study results to refine your project plan
    • Present findings to stakeholders to gain alignment and support

  • ⛳️ Strategy 2: Plan infrastructure development

    • Design the layout of the CNG Mother Station with engineering consultants
    • Establish partnerships with construction firms for project execution
    • Secure necessary permits and regulatory approvals from relevant authorities
    • Prepare a detailed project timeline with key milestones
    • Identify critical supply chain components for uninterrupted execution
    • Ensure that safety standards and protocols are part of the design
    • Determine the location for the pipelines within the trade zone
    • Engage with local businesses to ensure their needs are addressed
    • Develop an operations and maintenance plan for long-term sustainability
    • Create a contingency plan to manage potential delays or issues

  • ⛳️ Strategy 3: Market and operationalise the service

    • Develop a marketing plan to promote the new CNG and PNG services
    • Engage with potential industrial clients to raise awareness of benefits
    • Collaborate with local trade associations for advocacy
    • Set competitive pricing models for clients within the free trade zone
    • Ensure thorough training for operational staff on new systems
    • Implement a customer service strategy to handle inquiries and feedback
    • Launch an official opening event for the CNG Mother Station
    • Monitor initial operations to ensure systems run smoothly and efficiently
    • Collect and review customer feedback to make necessary adjustments
    • Implement an ongoing monitoring system for performance and improvements
feasibility-studiesinfrastructure-developmentconsultantsproject-managersmarketingoperations-management
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Strategies and tactics for establishing a functional commodity tracking committee

  • ⛳️ Strategy 1: Set up the committee

    • Identify and recruit key stakeholders from relevant departments for the committee
    • Define the roles and responsibilities of each committee member
    • Schedule regular meetings to discuss progress and challenges
    • Establish a communication plan for committee members
    • Develop a terms of reference document for the committee
    • Set up a shared digital workspace for document and information sharing
    • Determine a process for monitoring and evaluating committee's effectiveness
    • Agree on decision-making processes within the committee
    • Identify training needs for committee members
    • Create a calendar of reporting deadlines for the committee

  • ⛳️ Strategy 2: Enhance commodity tracking processes

    • Conduct an audit of current commodity tracking processes
    • Identify gaps and areas for improvement in existing systems
    • Select and implement a robust commodity tracking software
    • Train committee members on using the software efficiently
    • Establish key performance indicators for tracking commodity status
    • Ensure real-time updating of commodity data to the system
    • Define protocols for data verification and validation
    • Implement a system for regular inventory checks
    • Create an alerts system for low-stock or critical needs
    • Develop a feedback mechanism to identify process improvements

  • ⛳️ Strategy 3: Develop reporting and intervention procedures

    • Create a standardised reporting format for the committee
    • Set protocols for identifying and prioritising commodity needs
    • Define criteria for RHD intervention necessity
    • Develop a rapid response plan for urgent needs
    • Coordinate with FHS officers to agree on intervention roles
    • Establish timelines for reporting and response actions
    • Ensure all reports are logged and tracked for accountability
    • Organise training for team members on reporting protocols
    • Implement a system for evaluating the effectiveness of interventions
    • Organise post-intervention reviews and apply lessons learned
commodity-trackingintervention-procedurescommittee-memberfhs-officersupply-chain-managementhealthcare-operations
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Strategies and tactics for developing a geospatial data and surveying roadmap for mining operations

  • ⛳️ Strategy 1: Implement drone technology in mining operations

    • Develop a detailed project plan outlining the staged approach for drone deployment across 11 mines
    • Conduct initial pilot projects at two mines to test DJI autonomous drones and gather data
    • Establish a remote drone operation centre to oversee and control the drones' activities
    • Train staff across all 11 mines in drone operation and geospatial data interpretation
    • Integrate drone-collected data into existing mine operational systems
    • Create protocols for regular drone maintenance and data management
    • Develop a responsive support system for drone-related issues and troubleshooting
    • Evaluate the performance and outcomes of initial deployments to refine further stages
    • Secure necessary permissions and certifications for drone operations in mining areas
    • Establish partnerships with experienced drone operators for best practices and technology sharing

  • ⛳️ Strategy 2: Enhance geospatial data management and visualisation

    • Select and implement a robust geospatial manager software compatible with mine data
    • Digitize existing pit models and import them into the selected geospatial manager
    • Develop new digital pit models using data from drone surveys
    • Facilitate training sessions on using geospatial manager software for relevant staff
    • Create custom dashboards for real-time data visualisation and analysis
    • Integrate geospatial data into predictive modelling tools for enhanced decision-making
    • Establish clear data governance policies to ensure data integrity and security
    • Regularly update and review geospatial data to maintain current and accurate records
    • Collaborate with software vendors to stay updated on new features and technologies
    • Design feedback loops to continuously improve geospatial data processes and outputs

  • ⛳️ Strategy 3: Foster partnerships with traditional owners and promote sustainable practices

    • Engage with traditional owners to co-create digital twin models reflecting cultural values
    • Hold collaborative workshops to explore ways the technology can benefit traditional communities
    • Develop educational initiatives to involve traditional owners in geospatial technologies
    • Seek mutually beneficial agreements aligning mining operations with cultural preservation
    • Establish communication channels for ongoing dialogue and feedback with traditional owners
    • Utilise digital twin models to simulate scenarios and improve environmental impact assessments
    • Leverage drone technology to reduce physical disturbances and lower the environmental footprint
    • Implement continuous monitoring systems to track the impact of mining on local ecosystems
    • Promote transparent reporting of environmental and community engagement initiatives
    • Regularly review and adjust strategies to maintain alignment with sustainable development goals
drone-technologygeospatial-datadrone-operatordata-analystoperations-teamenvironmental-management-team
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Strategies and tactics for increasing revenue and profitability for 2025

  • ⛳️ Strategy 1: Enhance market positioning

    • Develop marketing campaigns targeting the rising demand from aviation, consulting, pharmaceuticals, and automobile sectors
    • Leverage the opening of the new terminal by offering exclusive packages for travelers arriving at the 16 connected airports
    • Collaborate with Tata Electronics and other nearby industries to secure corporate bookings and events
    • Increase online marketing efforts to boost awareness and attract regional and domestic travelers
    • Host industry-specific events and conferences at the new restaurant and banquets to drive footfall
    • Partner with local tourism boards to promote the hotel in key domestic markets
    • Utilise guest feedback to fine-tune services and improve guest satisfaction
    • Offer loyalty programmes emphasising value propositions for frequent travelers
    • Use targeted digital advertising to attract high-yield segments
    • Launch a referral programme encouraging guests to recommend the hotel to peers

  • ⛳️ Strategy 2: Optimise operational efficiency

    • Review and adjust staffing levels to match predicted demand enhancements in 2025
    • Implement energy-saving initiatives to reduce operational costs
    • Regularly evaluate and optimise the supply chain for cost savings
    • Enhance revenue management strategies to optimise room pricing dynamically based on demand
    • Streamline reservation processes to improve inventory management
    • Minimise wastage in food and beverage operations in the new restaurant
    • Use data analytics to predict trends and make informed staffing and resource allocation decisions
    • Conduct regular training sessions to improve staff efficiency and service quality
    • Optimise the use of technology for seamless check-in and check-out experiences
    • Negotiate better terms with suppliers and partners to reduce expenses

  • ⛳️ Strategy 3: Expand revenue streams

    • Launch innovative dining experiences in the new restaurant to attract local and guest diners
    • Promote the new banquets as premier venues for weddings, conferences, and corporate events
    • Create themed weekend getaways focusing on lifestyle and wellness for short-stay guests
    • Initiate partnerships with local attractions to offer bundled travel experiences
    • Offer exclusive, high-end packages for guests attending events at the new terminal
    • Develop a loyalty programme with incentives for frequent stays and onsite spending
    • Introduce a bespoke concierge service to cater to high-end guests
    • Enhance recreational facilities to encourage extended stay bookings
    • Explore collaborations with airlines for joint promotions targeting travelers
    • Identify and host live entertainment or cultural events to draw in transient traffic
revenue-growthmarket-positioningmarketing-manageroperations-managersales-and-marketing-teamoperations-team
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Strategies and tactics for developing a business growth strategy for a security company

  • ⛳️ Strategy 1: Strengthen client relationships

    • Organise quarterly review meetings with top clients to discuss service feedback
    • Implement a client loyalty program to reward long-standing partners
    • Develop a client-specific newsletter sharing industry updates and company news
    • Provide personalised security audits to clients annually
    • Invite clients to participate in a bi-annual security seminar hosted by the company
    • Establish a dedicated account manager for key clients
    • Offer exclusive early-bird access to new security technology
    • Create a listening post to monitor and action client satisfaction levels
    • Develop and present case studies or success stories involving existing clients
    • Regularly survey clients to understand their evolving security needs

  • ⛳️ Strategy 2: Expand service offerings

    • Conduct market research to identify trending security needs
    • Develop partnerships with technology providers for innovative solutions
    • Launch remote monitoring services for clients with smaller budgets
    • Offer cybersecurity assessments alongside traditional security services
    • Create a mobile app to enhance client engagement and service accessibility
    • Pilot a security drone service for large-scale sites
    • Implement a rapid response team to address urgent client security issues
    • Develop an advisory service for home secure systems targeting the residential market
    • Establish a division for consultancy on regulatory compliance in security
    • Introduce environmentally sustainable security solutions

  • ⛳️ Strategy 3: Optimise security operations management

    • Adopt a new software for scheduling and managing security personnel
    • Schedule monthly debrief meetings with security teams for performance evaluation
    • Implement real-time incident reporting tools for security personnel
    • Track and review key performance indicators for security operations monthly
    • Conduct quarterly training sessions focusing on emerging security threats
    • Integrate technology to automate routine security checks and reduce manual efforts
    • Assign a risk management officer to assess vulnerabilities periodically
    • Design a reward system for security personnel achieving excellence
    • Maintain a regular review process for security protocols and guidelines
    • Create a mentorship program pairing new managers with experienced ones
client-retentioninnovationaccount-managerrisk-management-officerbusiness-developmenttechnology-integration
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How to track your Operations Management strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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