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10 strategies and tactics for Operations Manager

What is Operations Manager strategy?

Every great achievement starts with a well-thought-out plan. It can be the launch of a new product, expanding into new markets, or just trying to increase efficiency. You'll need a delicate combination of strategies and tactics to ensure that the journey is smooth and effective.

Developing an effective Operations Manager strategy can be intimidating, especially when your daily duties demand your attention. To assist you, we've curated a list of examples to inspire your planning process.

Feel free to copy these examples into your favorite application, or leverage Tability to maintain accountability.

How to write your own Operations Manager strategy with AI

While we have some examples available, it's likely that you'll have specific scenarios that aren't covered here. You can use our free AI generator below or our more complete goal-setting system to generate your own strategies.

Operations Manager strategy examples

We've added many examples of Operations Manager tactics, including a series of action items. We hope that this will make these examples as practical and useful as possible.

Strategies and tactics for opening a poultry supply business

  • ⛳️ Strategy 1: Conduct thorough market research

    • Identify potential customer segments and target market
    • Analyse competitors and assess their strengths and weaknesses
    • Evaluate market trends and demands in the poultry supply sector
    • Research local regulations and licensing requirements for a poultry business
    • Conduct surveys or interviews to understand customer needs and preferences
    • Assess the location for optimal operation and accessibility
    • Analyse price points and establish competitive pricing strategies
    • Identify potential suppliers and analyse their offerings
    • Evaluate the viability of online versus physical store presence
    • Prepare a comprehensive SWOT analysis

  • ⛳️ Strategy 2: Develop a robust business plan

    • Define clear business objectives and goals
    • Create a detailed budget and financial projections
    • Outline an organisational structure for effective management
    • Establish operational plans including inventory and logistics management
    • Develop a marketing and sales strategy to attract customers
    • Draft a detailed risk management plan
    • Include employee roles, responsibilities, and recruitment plans
    • Create customer service and satisfaction strategies
    • Plan for sustainable and environmentally friendly practices
    • Prepare an executive summary to attract potential investors

  • ⛳️ Strategy 3: Execute a targeted marketing strategy

    • Identify key marketing channels to reach the target audience
    • Develop a brand identity including logo, colour scheme, and messaging
    • Launch a user-friendly website and social media profiles
    • Create and distribute promotional materials, such as flyers and brochures
    • Implement an SEO strategy to enhance online visibility
    • Engage in community events or sponsorships to increase brand awareness
    • Utilise email marketing campaigns to engage with potential customers
    • Offer promotional deals or discounts during the launch phase
    • Partner with local farms or organisations for cross-promotions
    • Collect and analyse feedback from marketing activities to refine strategies
market-researchbusiness-planmarketing-manageroperations-managermarketing-teamresearch-team
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Strategies and tactics for developing an integrated operations strategy

  • ⛳️ Strategy 1: Align HR resources with operational goals

    • Identify key operational objectives and metrics
    • Assess current HR capabilities against operational needs
    • Develop a workforce plan aligned with operational objectives
    • Implement training programmes to bridge skill gaps
    • Introduce performance management systems to align HR with operations
    • Establish clear communication channels between HR and operations teams
    • Incorporate flexible workforce arrangements to meet operational demands
    • Develop a talent acquisition strategy focused on critical skills
    • Regularly review and update HR policies to support operations
    • Set up cross-functional teams to facilitate HR and operational integration

  • ⛳️ Strategy 2: Enhance customer and sales support integration

    • Map the customer journey to identify support touchpoints
    • Integrate customer feedback loops into operations planning
    • Align sales targets with operational capacity planning
    • Train customer-facing teams on operational processes
    • Implement technology solutions to streamline customer support
    • Design an escalation process for issues impacting operations
    • Coordinate regular meetings between sales, customer support, and operations
    • Develop SLA agreements for customer support responses
    • Create dashboards to monitor customer support performance
    • Continuously evaluate customer support effectiveness against operational goals

  • ⛳️ Strategy 3: Implement robust risk management into operations

    • Conduct a comprehensive risk assessment of all operations
    • Identify and prioritise key operational risks
    • Develop risk mitigation plans with assigned responsibilities
    • Integrate risk management into the strategic planning process
    • Use scenario planning to prepare for potential operational disruptions
    • Establish a risk monitoring and reporting system
    • Conduct regular risk management workshops with staff
    • Train employees in risk awareness and response procedures
    • Review and update risk management plans quarterly
    • Benchmark risk management practices against industry standards
integrationperformancehr-managersales-manageroperationscustomer-support
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Strategies and tactics for developing a business growth strategy for a security company

  • ⛳️ Strategy 1: Strengthen client relationships

    • Organise quarterly review meetings with top clients to discuss service feedback
    • Implement a client loyalty program to reward long-standing partners
    • Develop a client-specific newsletter sharing industry updates and company news
    • Provide personalised security audits to clients annually
    • Invite clients to participate in a bi-annual security seminar hosted by the company
    • Establish a dedicated account manager for key clients
    • Offer exclusive early-bird access to new security technology
    • Create a listening post to monitor and action client satisfaction levels
    • Develop and present case studies or success stories involving existing clients
    • Regularly survey clients to understand their evolving security needs

  • ⛳️ Strategy 2: Expand service offerings

    • Conduct market research to identify trending security needs
    • Develop partnerships with technology providers for innovative solutions
    • Launch remote monitoring services for clients with smaller budgets
    • Offer cybersecurity assessments alongside traditional security services
    • Create a mobile app to enhance client engagement and service accessibility
    • Pilot a security drone service for large-scale sites
    • Implement a rapid response team to address urgent client security issues
    • Develop an advisory service for home secure systems targeting the residential market
    • Establish a division for consultancy on regulatory compliance in security
    • Introduce environmentally sustainable security solutions

  • ⛳️ Strategy 3: Optimise security operations management

    • Adopt a new software for scheduling and managing security personnel
    • Schedule monthly debrief meetings with security teams for performance evaluation
    • Implement real-time incident reporting tools for security personnel
    • Track and review key performance indicators for security operations monthly
    • Conduct quarterly training sessions focusing on emerging security threats
    • Integrate technology to automate routine security checks and reduce manual efforts
    • Assign a risk management officer to assess vulnerabilities periodically
    • Design a reward system for security personnel achieving excellence
    • Maintain a regular review process for security protocols and guidelines
    • Create a mentorship program pairing new managers with experienced ones
client-retentioninnovationaccount-managerrisk-management-officerbusiness-developmenttechnology-integration
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Strategies and tactics for increasing revenue and reducing costs for eCommerce services

  • ⛳️ Strategy 1: Optimise marketing campaigns

    • Analyse current marketing ROI and adjust budget allocation
    • Implement A/B testing on advertisements and landing pages
    • Utilise retargeting campaigns to recapture abandoned carts
    • Collaborate with influencers for cost-effective promotions
    • Develop email marketing campaigns for existing customers
    • Optimise SEO and content marketing strategies
    • Leverage social media platforms to increase brand engagement
    • Set up affiliate marketing programmes
    • Invest in video marketing to drive engagement
    • Track and analyse marketing campaign performance regularly

  • ⛳️ Strategy 2: Improve operational efficiency

    • Automate repetitive tasks using software tools
    • Negotiate better rates with suppliers and shipping carriers
    • Consolidate shipments to reduce shipping costs
    • Implement inventory management solutions to reduce stock holding costs
    • Outsource non-core operations to save on labour costs
    • Streamline order fulfilment processes
    • Invest in employee training to improve productivity
    • Adopt energy-efficient practices to lower utility costs
    • Regularly audit expenses and eliminate unnecessary costs
    • Utilise data analytics to identify and resolve inefficiencies

  • ⛳️ Strategy 3: Enhance customer experience

    • Provide excellent customer service through multiple channels
    • Implement a loyalty and rewards programme
    • Offer personalised product recommendations
    • Simplify the checkout process to reduce cart abandonment
    • Optimise website speed and mobile responsiveness
    • Introduce flexible return and refund policies
    • Collect and act upon customer feedback
    • Enhance product descriptions and high-quality images
    • Regularly update the FAQ section to address common queries
    • Utilise live chat support for real-time assistance
marketing-optimizationoperational-efficiencymarketing-analystoperations-managermarketing-teamcustomer-service-team
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Strategies and tactics for establishing primary systems

  • ⛳️ Strategy 1: Evaluate current systems

    • Conduct a thorough audit of existing systems
    • Identify strengths and weaknesses of current systems
    • Consult with key stakeholders to gather input
    • Benchmark against industry standards
    • Evaluate system performance metrics
    • Assess the user-friendliness of each system
    • Document inefficiencies and bottlenecks
    • Prioritise areas for improvement
    • Compile a detailed report of findings
    • Present findings to the leadership team

  • ⛳️ Strategy 2: Implement new systems

    • Research systems that address identified needs
    • Select vendors and request proposals
    • Evaluate proposals based on cost, features, and support
    • Lead a cross-functional team to pilot new systems
    • Gather feedback from pilot users
    • Make necessary adjustments based on feedback
    • Develop an implementation timeline
    • Coordinate system training for staff
    • Launch systems incrementally to ensure stability
    • Monitor initial usage and resolve issues promptly

  • ⛳️ Strategy 3: Maintain and optimise systems

    • Set up regular system performance assessments
    • Establish a maintenance schedule
    • Create a user feedback mechanism
    • Conduct ongoing training sessions for staff
    • Monitor system metrics for potential improvements
    • Review and update system documentation regularly
    • Implement updates and patches promptly
    • Maintain relationships with system vendors
    • Evaluate the need for system upgrades periodically
    • Report system health to leadership quarterly
system-evaluationimplementationit-manageroperations-directortechnical-supporttraining-and-development
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Strategies and tactics for generating business strategy for a funeral services firm

  • ⛳️ Strategy 1: Enhance service offerings

    • Conduct a market analysis to identify gaps in current offerings
    • Develop package deals combining essential services with premium add-ons
    • Experiment with flexible payment plans to attract cash-paying clients
    • Offer personalised funeral planning consultations
    • Introduce themed funeral options to cater to diverse client interests
    • Partner with local florists and caterers to offer complete service packages
    • Offer eco-friendly and green burial options
    • Provide pre-planned funeral services with discounted rates
    • Leverage technology to offer virtual memorialisation services
    • Introduce memorial product sales such as keepsake urns and jewellery

  • ⛳️ Strategy 2: Strengthen community engagement

    • Sponsor local community events and charity programmes
    • Collaborate with religious organisations to offer tailored services
    • Host informational workshops on the importance of funeral planning
    • Create community-focused newsletters with industry updates
    • Develop referral programmes with local hospitals and elder care facilities
    • Offer free initial consultations for community members
    • Establish support groups for bereaved families
    • Participate in expos and community meetings to increase visibility
    • Engage in social media campaigns to connect with the local community
    • Partner with local media outlets for advertising

  • ⛳️ Strategy 3: Maximise operational efficiency

    • Invest in training programmes for staff to improve service delivery
    • Adopt advanced scheduling software to optimise service times
    • Negotiate with suppliers for better pricing on materials
    • Streamline administrative processes with automated tools
    • Evaluate and adjust pricing strategies to maximise profit margins
    • Conduct regular reviews of operational costs to identify savings
    • Implement a quality assurance programme to maintain high service standards
    • Introduce a customer feedback system to enhance service satisfaction
    • Regularly assess staff performance and offer incentives for exemplary service
    • Develop a crisis management plan to handle unexpected events effectively
service-offeringscommunity-engagementmarket-analystoperations-managermarketing-teamcustomer-service-team
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Strategies and tactics for developing a business strategy for BOTIKA to achieve good financial performance

  • ⛳️ Strategy 1: Build a strong brand presence

    • Conduct a market analysis to understand brand positioning
    • Develop a unique value proposition for BOTIKA
    • Enhance digital presence through SEO and social media marketing
    • Invest in professional branding materials and campaigns
    • Engage customers with loyalty programs and special offers
    • Foster partnerships with influencers to increase brand visibility
    • Host events or webinars to showcase expertise
    • Collect and utilise customer feedback to improve brand perception
    • Create a brand story that resonates with target audience
    • Regularly update and refine brand strategies based on industry trends

  • ⛳️ Strategy 2: Optimise operational efficiency

    • Conduct a comprehensive audit of current operations
    • Implement cutting-edge technology to streamline processes
    • Train staff on efficiency techniques and the use of advanced tools
    • Measure and monitor key performance indicators regularly
    • Reduce waste by adopting lean methodologies
    • Negotiate better terms with suppliers to lower costs
    • Establish clear and achievable performance targets
    • Automate repetitive and time-consuming tasks
    • Encourage innovation through employee suggestion programs
    • Review and refine SOPs to ensure maximum productivity

  • ⛳️ Strategy 3: Tap into new market segments

    • Conduct market research to identify potential new segments
    • Adapt products/services to meet the needs of new markets
    • Analyse competitor strategies in these markets
    • Tailor marketing campaigns to target new demographics
    • Attend trade shows and networking events to build connections
    • Assess pricing strategies for competitive entry
    • Leverage data analytics for targeted outreach
    • Develop partnerships or collaborations to enter these markets
    • Create multilingual content and advertising
    • Monitor entry success and adapt strategies as needed
brand-awarenessmarket-expansionmarketing-strategistoperations-managermarketing-teamresearch-and-development-team
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Strategies and tactics for building a cleaning commercial company with 1 million revenue a year

  • ⛳️ Strategy 1: Identify target market and build client base

    • Conduct market research to identify high-demand areas and industries
    • Create a list of potential clients such as office buildings, schools, and healthcare facilities
    • Develop a compelling value proposition tailored to the needs of your target market
    • Attend local business networking events to make connections and generate leads
    • Launch a targeted online marketing campaign using social media and Google Ads
    • Offer discounts or introductory rates to attract new clients initially
    • Provide excellent customer service to encourage word-of-mouth referrals
    • Create a client referral programme to incentivise current clients to refer new business
    • Collaborate with local real estate agencies and property management firms for partnerships
    • Develop and maintain a professional website showcasing services, testimonials, and case studies

  • ⛳️ Strategy 2: Optimise operations and streamline processes

    • Invest in high-quality cleaning equipment and supplies to increase efficiency
    • Hire experienced and reliable staff, providing comprehensive training programs
    • Implement a detailed operations manual covering all aspects of service delivery
    • Utilise cleaning management software to schedule jobs and track progress
    • Regularly evaluate staff performance and provide additional training as needed
    • Standardise cleaning procedures to ensure consistent quality across all jobs
    • Monitor and manage inventory to avoid shortages or overstocking of supplies
    • Develop a system for client feedback and promptly address any issues
    • Establish quality control measures such as random inspections or client satisfaction surveys
    • Ensure compliance with industry regulations and maintain up-to-date certifications

  • ⛳️ Strategy 3: Maximise revenue through strategic pricing and service expansion

    • Conduct competitive analysis to determine optimal pricing strategy
    • Offer tiered pricing packages with varying levels of service to cater to different client needs
    • Upsell additional services such as deep cleaning, carpet cleaning, and disinfecting services
    • Introduce contract-based agreements to secure long-term clients and stable revenue
    • Develop a comprehensive service catalogue with clear descriptions and pricing for each offering
    • Offer seasonal or promotional deals to attract clients during slower months
    • Target niche markets with specialised services such as eco-friendly cleaning solutions
    • Expand geographic reach to cover neighbouring towns or communities
    • Build partnerships with complementary businesses such as maintenance or pest control services
    • Regularly review and adjust pricing based on market trends and feedback to ensure competitiveness
market-researchoperational-efficiencymarketing-specialistoperations-managersales-teamcustomer-service-team
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Strategies and tactics for adopting Innovative Technologies for Geospatial Data in Mining

  • ⛳️ Strategy 1: Implement autonomous drones for surveying

    • Conduct a needs assessment to determine specific drone capabilities required for surveying each mine
    • Select appropriate DJI drone models that meet the operational and safety requirements
    • Develop a training program for staff to operate and maintain drones
    • Establish protocols for drone usage and ensure regulatory compliance
    • Create a phased implementation plan starting with a pilot mine
    • Set up rechargeable drone stations at strategic mine locations
    • Use drones to capture data and model pit structures
    • Evaluate drone-generated data and optimise data collection processes
    • Integrate with software for real-time monitoring and data analysis
    • Roll out drone implementation to additional mines based on pilot success

  • ⛳️ Strategy 2: Build and manage geospatial data efficiently

    • Select a robust geospatial management software suitable for mining operations
    • Define key metrics and parameters for pit models
    • Develop a data integration strategy to consolidate surveillance, environmental, and operational data
    • Ensure data accuracy through regular calibration and validation processes
    • Automate regular updates of pit models using drone data
    • Develop customised dashboards for visual representation of data
    • Train relevant stakeholders on using the geospatial software effectively
    • Set up a centralised remote operation centre for managing drone data
    • Increase frequency of site monitoring for timely data-driven decisions
    • Use data insights to support reduced impact mining methods

  • ⛳️ Strategy 3: Foster partnerships and integration with stakeholders

    • Engage with traditional owners to understand cultural and environmental concerns
    • Develop digital twin models to visualise mine projects in community consultations
    • Incorporate feedback from traditional owners into mining practice alterations
    • Train traditional owners and local communities on interpreting digital models
    • Share environmental impact data transparently with stakeholders
    • Adapt mining operations to align with sustainable and reduced impact practices
    • Conduct regular review meetings with traditional owners and community representatives
    • Use models to educate and promote sustainable practices within the mining sector
    • Explore partnership opportunities for community-led environmental monitoring
    • Document and disseminate successful case studies of engagement and reduced impact mining
geospatial-dataautonomous-dronesdrone-operatorgeospatial-managermining-operations-teamstakeholder-engagement-team
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Strategies and tactics for positioning The Timeless Retreat in the Senior Hospitality Sector

  • ⛳️ Strategy 1: Enhance operational efficiency

    • Conduct a comprehensive review of current operational processes
    • Identify areas with resource constraints and develop a plan to address them
    • Implement a digital management system to streamline operations
    • Provide training for staff on efficiency and service excellence
    • Regularly monitor and evaluate the effectiveness of operational processes
    • Develop a plan to optimise staff scheduling for peak hours
    • Implement cost-effective measures to reduce operational expenses
    • Create a feedback loop for continuous improvement suggestions
    • Engage in benchmarking against competitors to identify best practices
    • Evaluate and implement technology solutions to improve service delivery

  • ⛳️ Strategy 2: Expand through strategic partnerships

    • Identify potential partners in the senior care space
    • Develop proposals for mutually beneficial partnerships
    • Leverage partner networks to expand market reach
    • Collaborate with healthcare providers for on-site services
    • Establish partnerships with local businesses for resident activities
    • Negotiate partnerships that provide value-added services to residents
    • Explore joint ventures with complementary service providers
    • Engage with community organizations to enhance local presence
    • Create partnership packages that outline mutual benefits
    • Evaluate partnership performance regularly and adjust strategies accordingly

  • ⛳️ Strategy 3: Enhance community engagement and satisfaction

    • Design a programme for regular community engagement activities
    • Collect resident feedback to identify service improvement areas
    • Develop customised activities based on resident interests
    • Launch a monthly newsletter to enhance community communication
    • Initiate workshops and events led by community experts
    • Provide opportunities for family involvement in resident activities
    • Engage residents in feedback sessions to co-create service offerings
    • Implement a rewards programme for resident referrals
    • Host open house events to showcase the retreat to new residents
    • Promote a culture of inclusivity and care among staff
operational-efficiencycommunity-engagementservice-managerpartnership-coordinatoroperations-teamcommunity-engagement-team
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How to track your Operations Manager strategies and tactics

Having a plan is one thing, sticking to it is another.

Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to keep your strategy agile – otherwise this is nothing more than a reporting exercise.

A tool like Tability can also help you by combining AI and goal-setting to keep you on track.

More strategies recently published

We have more templates to help you draft your team goals and OKRs.

Planning resources

OKRs are a great way to translate strategies into measurable goals. Here are a list of resources to help you adopt the OKR framework:

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