OKR template to enhance overall user experience on our platform

public-lib · Published 8 months ago

Your OKR template

The OKR aims to enhance the overall user experience on the platform, with the goal of decreasing user complaint rate by 10%, improving user satisfaction score by 20%, and increasing the average session duration by 15% respectively. This would be achieved through various initiatives such as enhancing the user interface, implementing proactive customer service training, and improving product quality testing processes.

Another strategy involves the regular implementation of customer feedback sessions, offering prompt and effective customer support service, and enhancing product features based on user suggestions. These attempts are geared towards improving the user's overall satisfaction with the platform.

To ensure increased session duration, the OKR proposes the production of engaging, high-quality content, implementing effective calls to action (CTAs) on pages, and improving site speed for an enhanced user experience. The idea is to keep users engaged and active on the platform for longer periods of time.

These projections and action steps are designed to encompass an all-around approach to improving user experience. The focus is on addressing areas of user complaints, heightening their satisfaction, and ultimately increasing their interaction time on the platform.

ObjectiveEnhance overall user experience on our platform
KRDecrease user complaint rate by 10%
Enhance user interface for easier navigation
Implement proactive customer service training
Improve product quality testing processes
KRImprove user satisfaction score by 20%
Implement regular customer feedback and survey sessions
Offer prompt and effective customer support service
Enhance product features based on user suggestions
KRIncrease average session duration by 15%
Produce engaging, high-quality content
Implement effective CTAs on pages
Improve site speed for enhanced user experience

Use in Tability

How to edit and track OKRs with Tability

You'll probably want to edit the examples in this post, and Tability is the perfect tool for it.

Tability is an AI-powered platform that helps teams set better goals, monitor execution, and get help to achieve their objectives faster.

With Tability you can:

Use AI to draft a complete set of OKRs in seconds
Connect your OKRs and team goals to your project
Automate reporting with integrations and built-in dashboard

Instead of having to copy the content of the OKR examples in a doc or spreadsheet, you can use Tability’s magic importer to start using any of the examples in this page.

The import process can be done in seconds, allowing you to edit OKRs directly in a platform that knows how to manage and track goals.

Step 1. Sign up for a free Tability account

Go tohttps://tability.app/signup and create your account (it's free!)

Step 2. Create a plan

Follow the steps after your onboarding to create your first plan, you should get to a page that looks like the picture below.

Step 3. Use the magic importer

Click on Use magic import to open up the Magic Import modal.

Now, go back to the OKR examples, and click on Copy on the example that you’d like to use.

Paste the content in the text import section. Don’t worry about the formatting, Tability’s AI will be able to parse it!

Now, just click on Import from text and let the magic happen.

Once your example is in the plan editor, you will be able to:

Edit the objectives, key results, and tasks
Click on the target 0 → 100% to set better target
Use the tips and the AI to refine your goals

Step 4. Publish your plan

Once you’re done editing, you can publish your plan to switch to the goal-tracking mode.

From there you will have access to all the features that will help you and your team save hours with OKR reporting.

10+ built-in dashboards to visualise progress on your goals
Weekly reminders, data connectors, and smart notifications
9 views to map OKRs to strategic projects
Strategy map to align teams at scale