Tability is a cheatcode for goal-driven teams. Set perfect OKRs with AI, stay focused on the work that matters.
What are Problem Management Team OKRs?
The Objective and Key Results (OKR) framework is a simple goal-setting methodology that was introduced at Intel by Andy Grove in the 70s. It became popular after John Doerr introduced it to Google in the 90s, and it's now used by teams of all sizes to set and track ambitious goals at scale.
Creating impactful OKRs can be a daunting task, especially for newcomers. Shifting your focus from projects to outcomes is key to successful planning.
We've tailored a list of OKRs examples for Problem Management Team to help you. You can look at any of the templates below to get some inspiration for your own goals.
If you want to learn more about the framework, you can read our OKR guide online.
The best tools for writing perfect Problem Management Team OKRs
Here are 2 tools that can help you draft your OKRs in no time.
Tability AI: to generate OKRs based on a prompt
Tability AI allows you to describe your goals in a prompt, and generate a fully editable OKR template in seconds.
- 1. Create a Tability account
- 2. Click on the Generate goals using AI
- 3. Describe your goals in a prompt
- 4. Get your fully editable OKR template
- 5. Publish to start tracking progress and get automated OKR dashboards
Watch the video below to see it in action 👇
Tability Feedback: to improve existing OKRs
You can use Tability's AI feedback to improve your OKRs if you already have existing goals.
- 1. Create your Tability account
- 2. Add your existing OKRs (you can import them from a spreadsheet)
- 3. Click on Generate analysis
- 4. Review the suggestions and decide to accept or dismiss them
- 5. Publish to start tracking progress and get automated OKR dashboards
Tability will scan your OKRs and offer different suggestions to improve them. This can range from a small rewrite of a statement to make it clearer to a complete rewrite of the entire OKR.
Problem Management Team OKRs examples
You'll find below a list of Objectives and Key Results templates for Problem Management Team. We also included strategic projects for each template to make it easier to understand the difference between key results and projects.
Hope you'll find this helpful!
OKRs to improve quality of incident resolution by the resolver team
ObjectiveImprove quality of incident resolution by the resolver team
KRReduce incident recurrence rate by 20% through enhanced problem management
Implement thorough incident tracking and analysis procedures- Enhance proactive incident prevention measures
- Develop and provide advanced problem-solving training
- KRDecrease average resolution time per incident by 25% by refining processes
- Establish strict guidelines for incident resolution
- Train staff in efficient problem-solving techniques
- Implement a proficient incident management system
- KRIncrease first-time resolution rate by 15% by enabling advanced troubleshooting training
- Develop comprehensive advanced troubleshooting training program
- Monitor and evaluate training effectiveness regularly
- Implement mandatory training for all technicians
OKRs to instill a problem-solving mindset across the team
- ObjectiveInstill a problem-solving mindset across the team
- KRIncrease employee satisfaction score regarding problem-solving by 20%
- Recognize and reward effective problem-solving
- Implement regular problem-solving training sessions
- Develop a transparent, efficient feedback mechanism
- KRImplement a bi-weekly problem-solving workshop for all team members
- Prepare problem-solving materials and exercises
- Schedule and announce workshop dates to all team members
- Identify relevant problems to address in the workshop
- KRResolve 90% of internal issues through collaborative team brainstorming sessions
- Identify and categorize internal issues beforehand
- Foster open communication and idea sharing during sessions
- Arrange regular collaborative brainstorming sessions with team
OKRs to enhance analytical thinking and problem-solving skills
- ObjectiveEnhance analytical thinking and problem-solving skills
- KRSolve 10 complex business cases using analytical problem-solving methods
- Review and document the solutions derived for each case
- Apply analytical problem-solving methods to each case
- Identify the 10 complex business cases requiring resolution
- KRComplete an online course in data analysis by achieving 90% grade
- Take weekly assessments to monitor and improve progress
- Dedicate 2 hours daily for consistent learning and practice
- Sign up for a reputable online data analysis course
- KRTeach 3 co-workers problem-solving techniques enhancing team's analytical thinking ability
Problem Management Team OKR best practices
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
Focus can only be achieve by limiting the number of competing priorities. It is crucial that you take the time to identify where you need to move the needle, and avoid adding business-as-usual activities to your OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to weekly OKR check-ins
Having good goals is only half the effort. You'll get significant more value from your OKRs if you commit to a weekly check-in process.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples above). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Save hours with automated OKR dashboards
Quarterly OKRs should have weekly updates to get all the benefits from the framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use Tability to save time with automated OKR dashboards, data connectors, and actionable insights.
How to get Tability dashboards:
- 1. Create a Tability account
- 2. Use the importers to add your OKRs (works with any spreadsheet or doc)
- 3. Publish your OKR plan
That's it! Tability will instantly get access to 10+ dashboards to monitor progress, visualise trends, and identify risks early.
More Problem Management Team OKR templates
We have more templates to help you draft your team goals and OKRs.
- OKRs to enhance engineering team's productivity
- OKRs to boost InMail acceptance rate to 62%
- OKRs to implement a robust outbound strategy for enhanced recruitment and service provision
- OKRs to implement new Financial Planning and Analysis Software
- OKRs to implement a laboratory procedure mentorship program
- OKRs to develop a comprehensive new customer database